Playing any media causes crash after Windows Update


  1. dustybootz
    Posts : 3
    windows 7 home premium 64 bit
       New #1

    Playing any media causes crash after Windows Update


    I am finding a problem in which after some windows updates, all attempts to play media (any music or video file) will just freeze the application (doesn't matter which player used- even the windows startup and exit won't play the WAV sounds, and my browser will crash if i try and watch an FLV file), i always manage to fix it by restoring to before the update.

    I am running a DELL 17 Studio laptop about 1 year old, Windows Home premium 7, 64-bit. I am not that technical so please don't ask questions about my hardware (as it's clearly an O/S issue),

    Best regards
    David
      My Computer
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  3. Zeplash
    Posts : 185
    Windows 7 Ultimate 32bit
       New #2

    David,,enter cmd and type chkdsk/f and see if you pick up any errors...
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  4. Zeplash
    Posts : 185
    Windows 7 Ultimate 32bit
       New #3

    otherwise i'd say download the latest Ccleaner,install,don't change any settings and run both the cleaner and registry after analysing...L8a

    Let me know!!And remember your reboot!!
      My Computer
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  6. dustybootz
    Posts : 3
    windows 7 home premium 64 bit
    Thread Starter
       New #4

    thank-you so much, i'll try that tonight, my naive hunch was that it was some sort of disk error aye,
    will let you know.
    D
      My Computer
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  7. dustybootz
    Posts : 3
    windows 7 home premium 64 bit
    Thread Starter
       New #5

    hey, it worked!
    thanks
    ran the cleaner utility and then did chkdsk- it came up with no problems- then rebooted
    next time i will try the cleaner util first

    its an intersting recurrent fault - esp as it prevents playback of online flv videos AND seems to disable things like the dell application which alters the power/screenlighting/volume on the desktop- maybe this is a flash or silverlight app... anyway cheers
      My Computer
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