BSOD on Hibernate Wake up Toshiba Laptop

Tews · 25 Oct 2010

Yes.. the whole idea is to force a BSOD... upload the new .dmp file for analysis.

SuperNoob · 25 Oct 2010

So after a system restore the dmp files should appear in the minidump folder? If I find them I'll upload to a post.

EDIT: I had a BSOD, it went into setup restore or something and system restored. It ran normally and I found nothing in th minidump folder

SuperNoob · 25 Oct 2010

I couldn't get a dump file. If it was created where would it be? Also now will I always BSOD at startup??

Tews · 25 Oct 2010

The .dmp file will be in c:/windows/minidump ... the next time it crashes, boot into safemode, then upload the new .dmp file...

SuperNoob · 25 Oct 2010

Okay but after the crash it always tries to system restore. I'll let it crash, shutdown, boot into safe mode and then how will I stop it crashing at startup?

SuperNoob · 25 Oct 2010

Okay I added the crash dmp file to my minidump. I am currently in safe mode. Damn internet is slow in safe mode. If I restart now will the crash happen again or will I be able to normally boot?

Here is the new minidump

Tews · 25 Oct 2010

Go ahead and disable driver verifier for now while I look at the .dmp file

SuperNoob · 25 Oct 2010

How do I disable it?

EDIT: NVM I figured it out

Tews · 25 Oct 2010

Your .dmp file shows atikmdag.sys ( Your ATI video driver ) as the cause of your crash... Completly remove the Catalyst Control Center and only install the Display Driver ... Global Provider of Innovative Graphics, Processors and Media Solutions | AMD

Uninstall McAfee Antivirus and replace with Microsoft Security Essentials..

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck 100000D6, {895770b5, 0, 8cadb1ee, 0}

*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys

Could not read faulting driver name
Probably caused by : atikmdag.sys ( atikmdag+29f1ee )

Followup: MachineOwner
---------

These drivers are out of date and need to be updated if possible...

Code:

AGRSM.sys    Mon Nov 10 09:56:37 2008 (49184BA5) ... TOSHIBA V92 Software Modem/Agere Systems Soft/Creatix V.92 Data Fax Modem ... Support and Downloads
GEARAspiWDM.sys Mon May 18 08:16:53 2009 (4A1151B5) ... CD-ROM Class Filter Driver by Gear Software ... GEAR Software - DVD Mastering Software & CD Burning Software & GEAR PRO Mastering
mfehidk.sys  Thu Sep 18 19:04:38 2008 (48D2DE86) ... Uninstall Mcaffe
mfetdik.sys  Thu Sep 18 19:06:11 2008 (48D2DEE3) ... Uninstall Mcaffe
netw5v32.sys Thu Mar 26 12:10:37 2009 (49CBA8FD) ... Intel Wireless WiFi Link Driver ... http://downloadcenter.intel.com/Default.aspx
TVALZ_O.SYS  Thu Nov 08 22:07:46 2007 (4733CF02) ...  TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Driver ... Toshiba Support - Homepage
UVCFTR_S.SYS Thu Jun 26 04:25:19 2008 (4863526F) ... Chicony USB 2.0 Camera ... http://www.chicony.com.tw/download/kb/top1.asp[

SuperNoob · 25 Oct 2010

Thanks! Will do asap

I think I used to have CCC installed but now I don't. I don't know how to fully get rid of it :S
Some help required in locating/ removing the Catalyst ATI please. I can't even find a trace of ATI on this computer. Even the registry Local User/software/ati section is gone.