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Windows 7: Help with Acer 5532 Windows 7 Freezing

25 Oct 2010   #1
Josmith

Windows 7 Home Premium 64-bit
 
 
Help with Acer 5532 Windows 7 Freezing

Hello everyone, I'm here to seek assistance on my Laptop that started to get random freezing that occurs every 10-15 minutes for about 2-10 minutes.

I got the Laptop from a relative( a gift), it seemed to be in brand new condition with the protective plastic on the screen etc. Microsoft Office and AVG (antivirus),Acer games and a few other things were already on before I got it.

The Laptop was running smoothly, and fast for about 2-3 months then suddenly started to get the random freezing on the Internet and slow running in things like Windows Media, Microsoft Word, Chess Titans and other Windows programs.

I've recently tried to clear the registry of any errors, which seemed to work for about and hour but the next day returned to former freezing self.

EDIT: I just looked at the Event Viewer to see errors and sources of most of the errors I saw were from SidebySide Event ID 33 n the "general" tab it says Activation context generation failed for "c:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksWP.exe". Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found. Please use sxstrace.exe for detailed diagnosis.

System Information:
Manufacture- Acer

Model- Aspire 5532

Processor- AMD athlon(tm)
Processor TF-20 1.60
GHZ

Installed memory (RAM) 3.00GB (2.75GB (usable)

Sytem type: 64-bit OS



I'm really considering restoring the Computer back to default factory settings, but that would mean It deletes everything, and I'm not sure if Microsoft Office was pre-installed or Installed by my relative, does anyone know a way to get rid of this freezing, and if I do have to restore to factory default setting, could you give me Information of If i might have to get Microsoft Office back by buying or if it would still be there as I reset the the whole laptop.


My System SpecsSystem Spec
.
26 Oct 2010   #2
Josmith

Windows 7 Home Premium 64-bit
 
 

cant anyone help?
My System SpecsSystem Spec
26 Oct 2010   #3
usasma
Microsoft MVP

 
 

Although you're not experiencing BSOD's, please post the information in the reports requested here. It'll help us figure out where to start: https://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
.

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 Help with Acer 5532 Windows 7 Freezing




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