windows freezing, restarting with the blue screen of death


  1. jarug40
    Posts : 3
    windows 7 home premium 64bit
       New #1

    windows freezing, restarting with the blue screen of death


    dxgkrnl.sys

    102610-14211-01.dmp 10/26/2010 10:54:52 AM 0x00000116 fffffa80`09f6f4e0 fffff880`04948d0c ffffffff`c00000b5 00000000`0000000a dxgkrnl.sys dxgkrnl.sys+5cef8 x64 C:\Windows\Minidump\102610-14211-01.dmp 8 15 7600

    i have windows 7 home premium 64bit, gtx 460 graphics card, all updated nvidia drivers and directx 11
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  3. yowanvista
    Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       New #2

    Follow these instructions https://www.sevenforums.com/crashes-d...tructions.html

    dxgkrnl.sys is a component of DirectX, update DirectX9: Download details: DirectX End-User Runtime Web Installer
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  4. jarug40
    Posts : 3
    windows 7 home premium 64bit
    Thread Starter
       New #3

    here's the upload, thanks for the help.
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  6. jarug40
    Posts : 3
    windows 7 home premium 64bit
    Thread Starter
       New #4

    any suggestions? still having loads of problems even after installing dirextx 9
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  7. yowanvista
    Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       New #5

    You are getting a TDR BSOD caused by nvlddmkm.sys, part of your Nvidia driver

    Possible causes:bad RAM, incorrect RAM timings/voltages, bad Graphics card, overheating, outdated driver

    Uninstall the Nvidia driver then use driver sweeper to remove leftover Nvidia files
    Guru3D - Driver Sweeper

    Then reinstall the Nvidia drivers
    NVIDIA DRIVERS 260.99 WHQL

    If the above does not work test your RAM
    RAM - Test with Memtest86+
    Or get another card


    Bugcheck code: 0x116 (0xFFFFFA8009F6F4E0, 0xFFFFF88004948D0C, 0xFFFFFFFFC00000B5, 0xA)
    Error: VIDEO_TDR_ERROR
    Last edited by yowanvista; 28 Oct 2010 at 06:11.
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