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Windows 7: BSOD Samsung Acer R530

26 Oct 2010   #1
zk1974

MS Windows 7 Home Premium 32-bit
 
 
BSOD Samsung Acer R530

Hi guys,

Can anyone help me with this?
I only have BSOD when I close put the laptop in standby.
The error is this:

==================================================
Dump File : 102610-20794-01.dmp
Crash Time : 26-10-2010 20:44:25
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x8679a690
Parameter 3 : 0x83558ae0
Parameter 4 : 0x85b72b40
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+d1574
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : 32-bit
Computer Name :
Full Path : C:\windows\Minidump\102610-20794-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

I've searched some forums, google and until now the problem mantains.
If anyone can help me I would appreciate.

Thanks,


My System SpecsSystem Spec
.
26 Oct 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by zk1974 View Post
Hi guys,

Can anyone help me with this?
I only have BSOD when I close put the laptop in standby.
The error is this:

==================================================
Dump File : 102610-20794-01.dmp
Crash Time : 26-10-2010 20:44:25
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x8679a690
Parameter 3 : 0x83558ae0
Parameter 4 : 0x85b72b40
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+d1574
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : 32-bit
Computer Name :
Full Path : C:\windows\Minidump\102610-20794-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

I've searched some forums, google and until now the problem mantains.
If anyone can help me I would appreciate.

Thanks,

We need the actual dmp file


If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Start your own thread in the appropriate section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
My System SpecsSystem Spec
26 Oct 2010   #3
zk1974

MS Windows 7 Home Premium 32-bit
 
 

Here is the *.dmp file

The problem only happens when I put the laptop in suspension.
After a few seconds I notice that my laptop disconnects and when I restar windows, the error appears.

- Windows 7 Home Premium 32bits
- All the drivers are up-to-date
- MSE installed
- All Win7 updates are up-to-date
My System SpecsSystem Spec
.

27 Oct 2010   #4
zk1974

MS Windows 7 Home Premium 32-bit
 
 

Hi guys,

Anyone can help me to solve this problem?
Tested a few minutes ago and the error continues.
Yesterday made a report do Samsung Portugal but until now no answer from them.

If anyone could check this I will be very appreciate.

Thanks
My System SpecsSystem Spec
29 Oct 2010   #5
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by zk1974 View Post
Here is the *.dmp file

The problem only happens when I put the laptop in suspension.
After a few seconds I notice that my laptop disconnects and when I restar windows, the error appears.

- Windows 7 Home Premium 32bits
- All the drivers are up-to-date
- MSE installed
- All Win7 updates are up-to-date

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.

The probable cause of this crash was Yk62x86.sys, Miniport Driver for Marvell Yukon Ethernet Controller..

I would re-install the updated driver


Another obvious problem is sptd.sys (used by daemon tools/alcohol). It should be removed.
Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
[/quote]
You can use MagicDisc as an alternative.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview



Let us know if you need further assistance

Ken
My System SpecsSystem Spec
01 Nov 2010   #6
zk1974

MS Windows 7 Home Premium 32-bit
 
 

Hi,

Problem solved.
I had a program installed (Connectify) that enters in conflict with my network card.
Removed from my computer and the BSOD disappeared.

Thanks
My System SpecsSystem Spec
Reply

 BSOD Samsung Acer R530




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