BSOD Samsung Acer R530


  1. Posts : 10
    MS Windows 7 Home Premium 32-bit
       #1

    BSOD Samsung Acer R530


    Hi guys,

    Can anyone help me with this?
    I only have BSOD when I close put the laptop in standby.
    The error is this:

    ==================================================
    Dump File : 102610-20794-01.dmp
    Crash Time : 26-10-2010 20:44:25
    Bug Check String : DRIVER_POWER_STATE_FAILURE
    Bug Check Code : 0x0000009f
    Parameter 1 : 0x00000003
    Parameter 2 : 0x8679a690
    Parameter 3 : 0x83558ae0
    Parameter 4 : 0x85b72b40
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+d1574
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\windows\Minidump\102610-20794-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7600
    ==================================================

    I've searched some forums, google and until now the problem mantains.
    If anyone can help me I would appreciate.

    Thanks,
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    zk1974 said:
    Hi guys,

    Can anyone help me with this?
    I only have BSOD when I close put the laptop in standby.
    The error is this:

    ==================================================
    Dump File : 102610-20794-01.dmp
    Crash Time : 26-10-2010 20:44:25
    Bug Check String : DRIVER_POWER_STATE_FAILURE
    Bug Check Code : 0x0000009f
    Parameter 1 : 0x00000003
    Parameter 2 : 0x8679a690
    Parameter 3 : 0x83558ae0
    Parameter 4 : 0x85b72b40
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+d1574
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\windows\Minidump\102610-20794-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7600
    ==================================================

    I've searched some forums, google and until now the problem mantains.
    If anyone can help me I would appreciate.

    Thanks,

    We need the actual dmp file


    If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Start your own thread in the appropriate section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    * Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
      My Computer


  3. Posts : 10
    MS Windows 7 Home Premium 32-bit
    Thread Starter
       #3

    Here is the *.dmp file

    The problem only happens when I put the laptop in suspension.
    After a few seconds I notice that my laptop disconnects and when I restar windows, the error appears.

    - Windows 7 Home Premium 32bits
    - All the drivers are up-to-date
    - MSE installed
    - All Win7 updates are up-to-date
      My Computer


  4. Posts : 10
    MS Windows 7 Home Premium 32-bit
    Thread Starter
       #4

    Hi guys,

    Anyone can help me to solve this problem?
    Tested a few minutes ago and the error continues.
    Yesterday made a report do Samsung Portugal but until now no answer from them.

    If anyone could check this I will be very appreciate.

    Thanks
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    zk1974 said:
    Here is the *.dmp file

    The problem only happens when I put the laptop in suspension.
    After a few seconds I notice that my laptop disconnects and when I restar windows, the error appears.

    - Windows 7 Home Premium 32bits
    - All the drivers are up-to-date
    - MSE installed
    - All Win7 updates are up-to-date

    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.

    The probable cause of this crash was Yk62x86.sys, Miniport Driver for Marvell Yukon Ethernet Controller..

    I would re-install the updated driver


    Another obvious problem is sptd.sys (used by daemon tools/alcohol). It should be removed.
    Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
    [/quote]
    You can use MagicDisc as an alternative.

    Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview



    Let us know if you need further assistance

    Ken
      My Computer


  6. Posts : 10
    MS Windows 7 Home Premium 32-bit
    Thread Starter
       #6

    Hi,

    Problem solved.
    I had a program installed (Connectify) that enters in conflict with my network card.
    Removed from my computer and the BSOD disappeared.

    Thanks
      My Computer


 

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