Computer crashes when I open a video

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  1. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #11

    You are welcome. Just ask if you need help.
      My Computer


  2. Posts : 10
    Windows 7 professional 64bit.
    Thread Starter
       #12

    Hi i just downloaded every single free update available (the cyberlink updates were not free :S) and run the windows update as well. Currently im no longer in safe mode, but i have not tried to open a youtube video yet. I re-run the program and type the command so I am uploading the zip folder.

    I will edit this post to confirm if my problem was solved. Thank you very much!


    ----------------------------
    Until now everything is perfect, the only thing is that when i typed the perfmon command it showed me that I have not installed a driver yet but i have no idea of which one is it.
    Thanks a lot man!!
    Last edited by hjad; 27 Oct 2010 at 14:12. Reason: I informed i was going to do it
      My Computer


  3. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #13

    You are very welcome. I hope your problems are behind you. Post back in two or three days and update us.
      My Computer


  4. Posts : 10
    Windows 7 professional 64bit.
    Thread Starter
       #14

    Hi!
    Well, I was planning to confirm you tonight that it worked just fine, but when i was going to open a video it blacked out again. I have now realized that it happens after I use the pc for long periods of time, and everytime i try to get to it it crashes more often (in this momment im in safe mode again).

    So I was wondering if it could be overheating? Or maybe the GPU is just broken? I dont know which one is it because as the first one is an actual possibility, due to the fact that i only have one fan installed, I dont see how that GPU can get high temperatures after displaying video (haven't tried to play yet.
      My Computer


  5. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #15

    It seems to me that we have solved part of the problem. I was hoping the drivers would solve it all. The original dumps that I looked at were video errors. So let's tackle that. Yes, heat can definitely cause this. I suggest that you download and install either Speedfan or CPUZ with which you can monitor your temps - as well as other things.

    Test your graphics card with Furmark following the instructions in this tutorial: Video Card - Stress Test with Furmark. If you do not know the maximum temp for your video card, go to the manufacturer's website and look it up in the specs. Furmark will stress you video card. Post back with your results.
      My Computer


  6. Posts : 10
    Windows 7 professional 64bit.
    Thread Starter
       #16

    Hi, I am sorry for not replying before. Have been kind of busy.

    Well, i did the video card test and it went from 50 °C up to 70°C in about 15 seconds. I am now sure that it is a cooling problem. But i do not know if its due to lack of fans/cooling or because the GPU is broken, what do you think i should do?
      My Computer


  7. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #17

    For this, I will ask the hardware guys to take a look and give you advice. Stay tuned.
      My Computer


  8. Posts : 2,259
    W7 Professional x64
       #18

    If you have a digital camera, can you take a picture of the inside of your case, from 3 angles. Straight on, 3/4 front and 3/4 rear?
      My Computer


  9. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #19

    70°C is not that hot for GPU stress test.
    Just tested mine with FurMark and it went to 71°C.

    Check the manufacturer for their max temp for that card.

    Your max temp is somewhere in the 90-100+°C range.
    Last edited by Dave76; 31 Oct 2010 at 01:17.
      My Computer


  10. Posts : 10
    Windows 7 professional 64bit.
    Thread Starter
       #20

    Problem solved.


    Finally it seemed like it was the GPU. Sorry for not writing before i didn't have time. Not even to get the CPU under revision. Thanks a lot for all your help!
      My Computer


 
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