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Windows 7: Computer crashes when I open a video

27 Oct 2010   #1

Windows 7 professional 64bit.
Computer crashes when I open a video

I'm having a serious problem with windows 7. When i open a video, even if it is a youtube video the computer blacks out and the only way to reverse it is through manually turning off (holding the power button until it turns off). This has been happening for a while now. Sometimes the pc only works if I turn it on using the safe mode because, otherwise, it crashes again just before showing the desktop. It shows me the following message describing the problem:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 9226

Additional information about the problem:
BCCode: 117
BCP1: FFFFFA80072EF010
BCP2: FFFFF88004944E64
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

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I have been reading a little bit and just updated the Graphic Card driver, the first of what I expected to be a full hardwares' drivers update. But when i was restarting the computer in order to continue to the next update the pc crashed. And I had to use it in the safe mode because it crashed again when i restarted it.

I am fully grateful for any help you could give me. I'm desperate right now and really worried that its a hardware problem. Thanks in advance.

I have just tested youtube videos and some videos in the hard drive while using the safe mode and had no crashings. But, had no audio.

Also I think it's important to mention that my display is a T.v. A L.G. scarlet to be precise and that my audio comes through the T.V.

My System SpecsSystem Spec
27 Oct 2010   #2

Windows 7 Ultimate 32 bit

Hjad, welcome to the forum. Please read the following tutorial and upload the files. We will be glad to help you.
My System SpecsSystem Spec
27 Oct 2010   #3

Windows 7 professional 64bit.

Thanks, just read it from another thread. But i have a problem when im entering the perfmon/report command, I type it in the cmd and throws a new page showing:


An error occured while attempting to generate the report.

The system cannot find the path specified.

Maybe it is because im in the safe mode?

My System SpecsSystem Spec

27 Oct 2010   #4

Windows 7 Ultimate 32 bit

That might be; but just upload the rest of the files. We can work around not having the Perfmon report.
My System SpecsSystem Spec
27 Oct 2010   #5

Windows 7 professional 64bit.

I uploaded them in the first post before i read your reply but still i re-upload them here just in case.

By the way my system age is about 4-6 months and my OS age is about 2-3 months. Being the last one full retail (i guess since i got it because an agreement that my university had wih microsoft.
My System SpecsSystem Spec
27 Oct 2010   #6

Windows 7 Ultimate 32 bit

To begin your troubleshooting, I recommend that you uninstall AVG using this tool: Tool (64 bit). AVG is known to cause BSOD on some Win 7 systems. If you have installed AVG Identity Protection, uninstall it with this tool: Tool. Download and install Microsoft Security Essentials in its place and make sure Windows Firewall is turned on.

Both dumps are video errors.
Error code 117, VIDEO_TDR_TIMEOUT_DETECTED. Usual causes: Video driver/sub-system.

Error code 116, VIDEO_TDR_FAILURE. Usual causes: Video driver, overheating, bad video card, ?BIOS, ?Power to card.
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`03068000 PsLoadedModuleList = 0xfffff800`032a5e50
Debug session time: Wed Oct 27 03:51:27.224 2010 (GMT-4)
System Uptime: 0 days 0:00:37.426
Loading Kernel Symbols
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 117, {fffffa80072ef010, fffff88004944e64, 0, 0}

Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+12ee64 )

Followup: MachineOwner

6: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

The display driver failed to respond in timely fashion.
(This code can never be used for real bugcheck).
Arg1: fffffa80072ef010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88004944e64, The pointer into responsible device driver module (e.g owner tag).
Arg3: 0000000000000000, The secondary driver specific bucketing key.
Arg4: 0000000000000000, Optional internal context dependent data.

Debugging Details:

fffff880`04944e64 ??              ???


TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b





fffff880`05f77400 fffff880`042e24ef : fffffa80`072ef010 102906c9`a00038bf 00000000`00000000 fffffa80`06798901 : watchdog!WdDbgReportRecreate+0xa3
fffff880`05f77920 fffff880`042e2f6d : fffff8a0`01d5cffc fffff8a0`0186c420 fffff8a0`01c0698e 00000000`0015666e : dxgkrnl!TdrUpdateDbgReport+0xcb
fffff880`05f77970 fffff880`042e3bda : fffffa80`072ef010 fffffa80`072ef010 fffffa80`06eab960 fffffa80`06798010 : dxgkrnl!TdrCollectDbgInfoStage1+0x92d
fffff880`05f77a10 fffff880`0438af07 : fffffa80`072ef010 00000000`00000000 fffffa80`06eab960 fffffa80`06798010 : dxgkrnl!TdrIsRecoveryRequired+0x17a
fffff880`05f77a40 fffff880`043b4b75 : 00000000`ffffffff 00000000`00000775 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`05f77b20 fffff880`043b32bb : 00000000`00000102 00000000`00000000 00000000`00000775 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`05f77b50 fffff880`043862c6 : ffffffff`ff676980 fffffa80`06798010 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`05f77bf0 fffff880`043b2e7a : 00000000`00000000 fffffa80`06eab960 00000000`00000080 fffffa80`06798010 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`05f77d00 fffff800`0337cc06 : 00000000`02e41fb2 fffffa80`067b7210 fffffa80`03ceb040 fffffa80`067b7210 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`05f77d40 fffff800`030b6c26 : fffff800`03252e80 fffffa80`067b7210 fffff800`03260c40 fffff880`01223a90 : nt!PspSystemThreadStartup+0x5a
fffff880`05f77d80 00000000`00000000 : fffff880`05f78000 fffff880`05f72000 fffff880`05f76ee0 00000000`00000000 : nt!KxStartSystemThread+0x16

STACK_COMMAND:  .bugcheck ; kb

fffff880`04944e64 ??              ???

SYMBOL_NAME:  nvlddmkm+12ee64

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys


FAILURE_BUCKET_ID:  X64_0x117_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x117_IMAGE_nvlddmkm.sys

Followup: MachineOwner

Kernel base = 0xfffff800`0301b000 PsLoadedModuleList = 0xfffff800`03258e50
Debug session time: Wed Oct 27 03:16:11.319 2010 (GMT-4)
System Uptime: 0 days 0:19:33.521
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8003e334e0, fffff8800ffefcf8, ffffffffc00000b5, a}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+119cf8 )

Followup: MachineOwner

6: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Attempt to reset the display driver and recover from timeout failed.
Arg1: fffffa8003e334e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800ffefcf8, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc00000b5, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 000000000000000a, Optional internal context dependent data.

Debugging Details:

fffff880`0ffefcf8 4883ec28        sub     rsp,28h






fffff880`049e7a58 fffff880`03ef1ef8 : 00000000`00000116 fffffa80`03e334e0 fffff880`0ffefcf8 ffffffff`c00000b5 : nt!KeBugCheckEx
fffff880`049e7a60 fffff880`03ef1cd3 : fffff880`0ffefcf8 fffffa80`03e334e0 fffffa80`0685f960 fffffa80`067d2320 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`049e7aa0 fffff880`03f98f07 : fffffa80`03e334e0 00000000`c00000b5 fffffa80`0685f960 fffffa80`067d2320 : dxgkrnl!TdrIsRecoveryRequired+0x273
fffff880`049e7ad0 fffff880`03fc6d7e : fffffa80`ffffffff 00000000`00012357 fffff880`049e7c30 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`049e7bb0 fffff880`03f9429e : fffffa80`067d2320 ffffffff`feced300 fffffa80`0685f960 00000000`00000000 : dxgmms1!VidSchWaitForCompletionEvent+0x196
fffff880`049e7bf0 fffff880`03fc0e7a : 00000000`00000000 fffffa80`0685f960 00000000`00000080 fffffa80`067d2320 : dxgmms1!VidSchiScheduleCommandToRun+0x1b2
fffff880`049e7d00 fffff800`0332fc06 : 00000000`031a2fa1 fffffa80`06833770 fffffa80`03cf7040 fffffa80`06833770 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`049e7d40 fffff800`03069c26 : fffff800`03205e80 fffffa80`06833770 fffff800`03213c40 fffff880`01232534 : nt!PspSystemThreadStartup+0x5a
fffff880`049e7d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16

STACK_COMMAND:  .bugcheck ; kb

fffff880`0ffefcf8 4883ec28        sub     rsp,28h

SYMBOL_NAME:  nvlddmkm+119cf8

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys


FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner

6: kd> lmtsmn
start             end                 module name
fffff880`0715e000 fffff880`07189000   000      000.fcl      Fri Sep 26 09:11:22 2008 (48DCDF7A)
fffff880`0fe00000 fffff880`0fe3e000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00f41000 fffff880`00f98000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`04a06000 fffff880`04a7f000   ADIHdAud ADIHdAud.sys Wed Sep 16 23:04:09 2009 (4AB1A729)
fffff880`02d53000 fffff880`02ddd000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`10bce000 fffff880`10be4000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`0103c000 fffff880`01047000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`03e74000 fffff880`03e7c000   ASACPI   ASACPI.sys   Wed May 13 21:25:17 2009 (4A0B72FD)
fffff880`03d11000 fffff880`03d17000   AsIO     AsIO.sys     Mon Apr 06 03:21:08 2009 (49D9AD64)
fffff880`07471000 fffff880`0747c000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00d9a000 fffff880`00da3000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00da3000 fffff880`00dcd000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`03cca000 fffff880`03d11000   avgldx64 avgldx64.sys Thu Jun 03 17:06:48 2010 (4C081968)
fffff880`03cc2000 fffff880`03cc9080   avgmfx64 avgmfx64.sys Sun Apr 25 17:06:15 2010 (4BD4AEC7)
fffff880`02cbd000 fffff880`02d0e000   avgtdia  avgtdia.sys  Thu Jun 03 17:09:57 2010 (4C081A25)
fffff880`0192e000 fffff880`01935000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`03cb1000 fffff880`03cc2000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`040c8000 fffff880`040e6000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff880`05662000 fffff880`05672000   BthEnum  BthEnum.sys  Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`05692000 fffff880`056a9000   bthmodem bthmodem.sys Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`05672000 fffff880`05692000   bthpan   bthpan.sys   Mon Jul 13 20:07:00 2009 (4A5BCC24)
fffff880`05762000 fffff880`057ee000   bthport  bthport.sys  Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`0574a000 fffff880`05762000   BTHUSB   BTHUSB.sys   Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff960`00620000 fffff960`00647000   cdd      cdd.dll      unavailable (00000000)
fffff880`018fb000 fffff880`01925000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00cc0000 fffff880`00d80000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`0185b000 fffff880`0188b000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00c62000 fffff880`00cc0000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01105000 fffff880`01178000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`0fe95000 fffff880`0fea5000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`05600000 fffff880`0560e000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03c10000 fffff880`03c93000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`03c93000 fffff880`03cb1000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`019da000 fffff880`019e9000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01845000 fffff880`0185b000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`04bd9000 fffff880`04bfb000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`0561a000 fffff880`05623000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`0560e000 fffff880`0561a000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`05623000 fffff880`05636000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`057ee000 fffff880`057fa000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`03e95000 fffff880`03f89000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`03f89000 fffff880`03fcf000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`0753a000 fffff880`07570000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`03e67000 fffff880`03e74000   fdc      fdc.sys      Mon Jul 13 20:00:54 2009 (4A5BCAB6)
fffff880`01093000 fffff880`010a7000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`04b63000 fffff880`04b6e000   flpydisk flpydisk.sys Mon Jul 13 20:00:54 2009 (4A5BCAB6)
fffff880`01047000 fffff880`01093000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`013f2000 fffff880`013fc000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`0180b000 fffff880`01845000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0142b000 fffff880`01475000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`035f7000 fffff800`03640000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`03fcf000 fffff880`03ff3000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`01200000 fffff880`01219000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`019f7000 fffff880`019ff080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`019e9000 fffff880`019f7000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`04000000 fffff880`040c8000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`0148d000 fffff880`01496000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`0fe3e000 fffff880`0fe5c000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`03d3d000 fffff880`03d53000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`00dcd000 fffff880`00dea000   jraid    jraid.sys    Fri Jun 26 03:13:37 2009 (4A447521)
fffff880`03c00000 fffff880`03c0f000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`0571b000 fffff880`05729000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bb2000 fffff800`00bbc000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`04ab4000 fffff880`04af7000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`013c7000 fffff880`013e1000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01400000 fffff880`0142b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`04a00000 fffff880`04a05200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`03e7c000 fffff880`03e95000   L8042mou L8042mou.Sys Wed Jun 17 12:50:41 2009 (4A391EE1)
fffff880`05708000 fffff880`0571b000   LHidFilt LHidFilt.Sys Wed Jun 17 12:49:39 2009 (4A391EA3)
fffff880`0411a000 fffff880`0412f000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`05736000 fffff880`0574a000   LMouFilt LMouFilt.Sys Wed Jun 17 12:49:43 2009 (4A391EA7)
fffff880`0fe5c000 fffff880`0fe7d000   LMouKE   LMouKE.Sys   Wed Jun 17 12:50:34 2009 (4A391EDA)
fffff880`0188b000 fffff880`018ae000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`04a7f000 fffff880`04a8d000   MCfilt64 MCfilt64.sys Thu Jul 30 23:40:32 2009 (4A7267B0)
fffff880`00c0a000 fffff880`00c4e000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`0febb000 fffff880`0feca000   modem    modem.sys    Mon Jul 13 20:10:48 2009 (4A5BCD08)
fffff880`056a9000 fffff880`056b7000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`0fe7d000 fffff880`0fe8c000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`05729000 fffff880`05736000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00d80000 fffff880`00d9a000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`04147000 fffff880`0415f000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`0415f000 fffff880`0418c000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`0418c000 fffff880`041da000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`041da000 fffff880`041fd000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`01993000 fffff880`0199e000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00fa1000 fffff880`00fab000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`010a7000 fffff880`01105000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`02df2000 fffff880`02dfd000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`015ea000 fffff880`015fc000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01498000 fffff880`0158a000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`10be4000 fffff880`10bf0000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`03d77000 fffff880`03da6000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04b6e000 fffff880`04b83000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02c26000 fffff880`02c35000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02d0e000 fffff880`02d53000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`0158a000 fffff880`015ea000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`0199e000 fffff880`019af000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`02de6000 fffff880`02df2000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`0301b000 fffff800`035f7000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01224000 fffff880`013c7000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`01925000 fffff880`0192e000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`10b68000 fffff880`10b69180   nvBridge nvBridge.kmd Fri Jul 09 17:07:54 2010 (4C378FAA)
fffff880`04b83000 fffff880`04b9c000   nvhda64v nvhda64v.sys Thu Jan 28 09:24:54 2010 (4B619E36)
fffff880`0fed6000 fffff880`10b67e00   nvlddmkm nvlddmkm.sys Fri Jul 09 17:15:58 2010 (4C37918E)
fffff880`02c00000 fffff880`02c26000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00feb000 fffff880`01000000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00fab000 fffff880`00fde000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00e71000 fffff880`00e78000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00e78000 fffff880`00e88000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`013e1000 fffff880`013f2000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`0706e000 fffff880`07114000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`04b9c000 fffff880`04bd9000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c4e000 fffff880`00c62000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`03d53000 fffff880`03d77000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`03da6000 fffff880`03dc1000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`03dc1000 fffff880`03de2000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`03de2000 fffff880`03dfc000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`02c64000 fffff880`02cb5000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`0feca000 fffff880`0fed5000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`01978000 fffff880`01981000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01981000 fffff880`0198a000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`0198a000 fffff880`01993000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`011c4000 fffff880`011fe000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`05636000 fffff880`05662000   rfcomm   rfcomm.sys   Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`10bf0000 fffff880`10bf7c00   RimSerial_AMD64 RimSerial_AMD64.sys Mon Nov 24 12:01:01 2008 (492ADDCD)
fffff880`0feb3000 fffff880`0febb000   RootMdm  RootMdm.sys  Mon Jul 13 20:10:47 2009 (4A5BCD07)
fffff880`0412f000 fffff880`04147000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`0100d000 fffff880`0103c000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`07114000 fffff880`0711f000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`01485000 fffff880`0148d000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`074a4000 fffff880`0753a000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`07189000 fffff880`071f0000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`0711f000 fffff880`0714c000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`10bf8000 fffff880`10bf9480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01603000 fffff880`01800000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`0714c000 fffff880`0715e000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`019cd000 fffff880`019da000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`019af000 fffff880`019cd000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`02c50000 fffff880`02c64000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`004b0000 fffff960`004ba000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`03d17000 fffff880`03d3d000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`04af7000 fffff880`04b09000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`056ed000 fffff880`05707c00   usbaudio usbaudio.sys Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`04a8d000 fffff880`04aaa000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`04aaa000 fffff880`04aabf00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`03e56000 fffff880`03e67000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04b09000 fffff880`04b63000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`03e00000 fffff880`03e56000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`03ff3000 fffff880`04000000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`056bf000 fffff880`056ec200   usbvideo usbvideo.sys Wed Mar 03 23:40:57 2010 (4B8F39D9)
fffff880`0fea5000 fffff880`0feb3000   vcd10bus vcd10bus.sys Mon Jun 16 03:36:31 2008 (485617FF)
fffff880`018c1000 fffff880`018fb000   vdrv1000 vdrv1000.sys Thu Mar 25 05:44:39 2010 (4BAB3087)
fffff880`00fde000 fffff880`00feb000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`01935000 fffff880`01943000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`01943000 fffff880`01968000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`01475000 fffff880`01485000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00e00000 fffff880`00e15000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e15000 fffff880`00e71000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01178000 fffff880`011c4000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`02c35000 fffff880`02c50000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`01968000 fffff880`01978000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e8e000 fffff880`00f32000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f32000 fffff880`00f41000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02ddd000 fffff880`02de6000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00020000 fffff960`0032f000   win32k   win32k.sys   unavailable (00000000)
fffff880`07570000 fffff880`07581000   WinUsb   WinUsb.sys   Mon Jul 13 20:06:28 2009 (4A5BCC04)
fffff880`0fe8c000 fffff880`0fe95000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00f98000 fffff880`00fa1000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`040f9000 fffff880`0411a000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff880`07581000 fffff880`075b2000   WUDFRd   WUDFRd.sys   Mon Jul 13 20:06:06 2009 (4A5BCBEE)
fffff880`10b6a000 fffff880`10bce000   yk62x64  yk62x64.sys  Wed May 20 04:14:06 2009 (4A13BBCE)

Unloaded modules:
fffff880`07400000 fffff880`07471000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0188b000 fffff880`01899000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01899000 fffff880`018a5000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`018a5000 fffff880`018ae000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`018ae000 fffff880`018c1000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

Before we start testing your video card, I suggest that you update your drivers. I see a number of out of date drivers loaded on your system; some of these are quite obsolete. Older drivers can and do cause conflicts, memory corruption and BSOD's. I see a couple of them that I suspect had a hand in your crashes. Update the following drivers beginning with those in red font.
AsIO.sys Mon Apr 06 03:21:08 2009 - Asus PCProbe Utility ASUSTeK Computer Inc.-Support-

jraid.sys Fri Jun 26 03:13:37 2009 -
JMicron RAID Driver Driver

L8042mou.Sys Wed Jun 17 12:50:41 2009 -
Logitech Mouse driverDownloads

LHidFilt.Sys Wed Jun 17 12:49:39 2009 -
Logitech SetPoint HID Filter Driver Downloads

LMouFilt.Sys Wed Jun 17 12:49:43 2009 -
Logitech SetPoint HID Filter Driver Downloads

LMouKE.Sys Wed Jun 17 12:50:34 2009 -
Logitech Filter Driver for Mouse Class belongs to the software Logitech SetPoint Mouse Filter Driver by Logitech, Inc. Downloads

RimSerial_AMD64.sys Mon Nov 24 12:01:01 2008 -
Virtual Serial Port driver for Blackberry Research In Motion - Products

vcd10bus.sys Mon Jun 16 03:36:31 2008 -
Virtual CD v10 Bus Enumerator. Virtual CD. I did not see an update for this driver. If you cannot update it it, uninstall the software. It is obsolete.

yk62x64.sys Wed May 20 04:14:06 2009 -
Marvell Yukon Network driver Marvell: Support
How to find drivers -
- I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
Update the above drivers, especially the 2008 drivers. If there are no updates for the 2008 drivers, uninstall the software they are associated with. Upgrade to software that is certified Windows 7 compatible. Reboot and let's see how your system does. This may fix the problem Upload any new BSOD's and we will test your video card.

My System SpecsSystem Spec
27 Oct 2010   #7

Windows 7 professional 64bit.

Thanks, I ran both tools and still have to use safe mode. Thus, i cant install the microsoft security essentials.

I will ensure now that my firewall is turned on but may take some time as i have no idea of how to verify it in safe mode.
My System SpecsSystem Spec
27 Oct 2010   #8

Windows 7 professional 64bit.

Just in case my last post wasnt clear, the problem is still present, and i cannot enter windows in normal mode. I just re-write it because i dont know if my englishe is clear enough, as you have probably figured it is not my main language
My System SpecsSystem Spec
27 Oct 2010   #9

Windows 7 Ultimate 32 bit

Your English is just fine and I understand clearly. If you cannot update those drivers in the safe mode, we will try another approach.
My System SpecsSystem Spec
27 Oct 2010   #10

Windows 7 professional 64bit.

Thanks man, right now I must get going but once i am back home i will update the drivers and reply whether it worked or not.
Thanks again for everything!
My System SpecsSystem Spec

 Computer crashes when I open a video

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