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Windows 7: Help please

27 Oct 2010   #11
alexforbes

windows 7 home premium 64 bit
 
 

oh right,
no it comes up with the error rstrui.exe the application was unable to start correctly (0xc000007b)


My System SpecsSystem Spec
.
27 Oct 2010   #12
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Do you have anything important that you rather not lose on the computer?
My System SpecsSystem Spec
27 Oct 2010   #13
alexforbes

windows 7 home premium 64 bit
 
 

yeah quite a few documents for work
im guessing your asking because my hard drive needs a wipe? :/
My System SpecsSystem Spec
.

27 Oct 2010   #14
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

If you had nothing that would be the easy way, but I will try to avoid that if possible.
You are sure you cannot get into safe mode? You are sure you know how to do it?
Safe Mode
My System SpecsSystem Spec
27 Oct 2010   #15
alexforbes

windows 7 home premium 64 bit
 
 

well ive fized one problem, and now i have another one.
i fixed the explorer.exe problem by using the command prompt to copy explorer.exe in windows\sysWOW64 and thats stopped the computer from displaying a black screen after login,
but now i get another problem.
"bluetooth Keyboard and Mouse Recovery: logonUI.exe - application error
the instruction at 0x0000000 referenced memory at 0x0000000. the memory could not be written."
what now?!?
My System SpecsSystem Spec
27 Oct 2010   #16
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Can you get into safe mode and system restore,now?
My System SpecsSystem Spec
27 Oct 2010   #17
alexforbes

windows 7 home premium 64 bit
 
 

i will try starting up safemode again now that ive fixed explorer.exe, but before it would still display no desktop or anything
My System SpecsSystem Spec
27 Oct 2010   #18
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

If you can get into safe mode, we have this done. Just go back a few days before you tried to improve on the work of MS.
My System SpecsSystem Spec
27 Oct 2010   #19
alexforbes

windows 7 home premium 64 bit
 
 

hmm safe mode still wont display desktop, but ill try it through command prompt
My System SpecsSystem Spec
27 Oct 2010   #20
alexforbes

windows 7 home premium 64 bit
 
 

no the same error is displayed D:
My System SpecsSystem Spec
Reply

 Help please




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