BSOD on new Windows 7 install

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  1. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #11

    Thank you very much, Jonathan.
      My Computer


  2. Posts : 7
    Windows 7 Home Premium x64
    Thread Starter
       #12

    Pusspa said:
    have you done a memtest on your ram? when i used to see 'irq_less_than...' errors was from ram problems. You could try just using one stick of ram or swapping slots. The only other time i had this was problem was with overclocking, are you overclocking any settings? (cpu, gpu or ram)
    I am not overclocking or underclocking anything. I just ran memtest86 and it passed all tests.

    Jonathan_King said:
    Ah, a network problem.

    Remove Avast with this tool: http://files.avast.com/files/eng/aswclear5.exe

    Install MSE instead: http://www.microsoft.com/security_essentials

    Download these drivers: http://downloadcenter.intel.com/Deta...=3062&lang=eng

    Then, go to Device Manager, and uninstall your current network adapter drivers. Then install the drivers you just downloaded.
    Thanks for the tip. Have you seen this specific behavior before? It seems like it has something to do with being on a local network with a macbook. There are people who posted in the comments on this site that had the same problem (Unable to access Network share on MacOS X from Windows 7 | Windows Reference). Unfortunately there's no way of knowing what AV or firewall they were running.

    I will give MSE a try and reinstall the drivers for my wireless card. Thanks, everyone, for your helpful suggestions and prompt responses.
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  3. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #13

    I have seen third party antivirus programs interfere with local networks before. Jonathan pointed it out to me and I found a whole lot of instances in the networking section threads.
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  4. Posts : 7
    Windows 7 Home Premium x64
    Thread Starter
       #14

    What's the consensus on using ZoneAlarm firewall? I tend to like it's intrusive nature so that I know exactly what's trying to access the internet from my computer. I've never had problems with it in the past. Could this also be contributing to the problem? Is the built-in windows firewall good enough?
      My Computer


  5. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #15

    Absolutely, no. ZA is a well known and well documented cause of crashes on Win 7 systems. I will go so far as to say it is an almost guaranteed BSOD maker accompanied by Error code 7F. I agree with you about ZA's user friendly interface and the users ability to monitor coutgoing connections. I use it on my XP computer.

    I recommend that you try this with Win 7 - Windows 7 Firewall Control : Sphinx Software. It is sort of an addon to Windows Firewall and gives you the ability to easily control outgoing programs.
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  6. Posts : 13,354
    Windows 7 Professional x64
       #16

    jonas8890 said:
    What's the consensus on using ZoneAlarm firewall? I tend to like it's intrusive nature so that I know exactly what's trying to access the internet from my computer. I've never had problems with it in the past. Could this also be contributing to the problem? Is the built-in windows firewall good enough?
    I'll backup Carl, the built-in Firewall is good enough.

    Here's a list of ZoneAlarm BSODs:

    Tech Support Guy Forums - View Single Post - Solved: Can't seem to get rid of my BSOD!
    https://www.sevenforums.com/crashes-d...ml#post1012947
    https://www.sevenforums.com/crashes-d...ml#post1037349
    https://www.sevenforums.com/crashes-d...ml#post1044859
    [SOLVED] Vista windows update hangs - Tech Support Forum
    [SOLVED] Vista not recognising ethernet cable - Tech Support Forum
    [SOLVED] BSOD Driver_IRQL_not_less_or_equal - Tech Support Forum
    https://www.sevenforums.com/crashes-d...tml#post686388

    That's some impressive history!
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  7. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #17

    Great work, Jonathan; I like that. I would rep you if I could...
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  8. Posts : 13,354
    Windows 7 Professional x64
       #18

    You gotta love the solved BSOD archive.
      My Computer


  9. Posts : 7
    Windows 7 Home Premium x64
    Thread Starter
       #19

    Well, it's been two days since I did another clean install and decided to go with MSE and Windows firewall in place of Avast and ZoneAlarm. So far I have not had any BSOD's at all. I'm going to give it another week or so of testing and then we might be able to definitively say that one of these was the cause of my problem. Thanks again, Jonathan and Carl, for your help in troubleshooting this annoying issue. I'll keep you posted with what happens in the next week or so.
      My Computer


  10. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #20

    You are welcome and do keep us posted. My guess is that ZA was causing the crashes.
      My Computer


 
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