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Windows 7: BSOD on sleep after first batch of W& updates

28 Oct 2010   #1
loueber

W7 64bit
 
 
BSOD on sleep after first batch of W& updates

hi.
i been fighting bsods for a while when going into sleep or out of sleep.

I recently reinstalled fresh w7 and had NOOOOO bsod until i installed the first batch of MS auto updates.

is ther anyway you can tell from my info ill attache which update is the problem?
thank you soo much..


w7 64
4 gigs ram
gigabyte 890gpe
AMD 6 core 3.2 ghz
1200watt PSU


My System SpecsSystem Spec
.
28 Oct 2010   #2
loueber

W7 64bit
 
 

i attached my dump files per instruction
My System SpecsSystem Spec
28 Oct 2010   #3
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Your two dumps are nearly identical. Both blame Rt64win7.sys.
Quote:
Error code 9F, DRIVER_POWER_STATE_FAILURE. Usual causes: Device driver.
I recommend that you uninstall Trend Micro using this uninstall tool: Tool (64 bit). Third party security programs are know to cause BSOD's on some Win 7 systems. Download and install Microsoft Security Essentials in it place.

I find two outdated drivers on your system. One of them was blamed for the crash. Update these drivers. The first one is really obsolete.

Quote:
000.fcl Fri Sep 26 09:11:22 2008 - CyberLink FCL Driverhttp://www.gocyberlink.com

Rt64win7.sys Thu Aug 20 12:05:06 2009 - Latest PCIe GBE (GigaBit Ethernet) drivers here: Realtek


Uninstall Trend Micro, update the drivers and reboot. Let's see how your system does. If you get another BSOD, upload it and we will go from there. Let us know how your system is doing.
My System SpecsSystem Spec
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28 Oct 2010   #4
loueber

W7 64bit
 
 

Awesome...
My System SpecsSystem Spec
28 Oct 2010   #5
loueber

W7 64bit
 
 

awesome... i remember seeing a realtek update when microsoft did its auto updates.
since i had problems before that, i will even try uninstaling that update as well as updating my realtek from realtek. im surprises about the cyberlink. its their brand new version 10.. ok ill do it now.. ill leep you posted..thanks
My System SpecsSystem Spec
28 Oct 2010   #6
CarlTR6

Windows 7 Ultimate 32 bit
 
 

You are welcome. Generally speaking, July 13, 2009 is the "magic" date for third party Win 7 drivers. Anything that date or later should be good to go. I believe there is an updated driver for Cyberlink. I know there is an update for the Realtek driver.
My System SpecsSystem Spec
28 Oct 2010   #7
loueber

W7 64bit
 
 

Quote   Quote: Originally Posted by CarlTR6 View Post
You are welcome. Generally speaking, July 13, 2009 is the "magic" date for third party Win 7 drivers. Anything that date or later should be good to go. I believe there is an updated driver for Cyberlink. I know there is an update for the Realtek driver.
ah thats good to know...
i just updated the realtek driver... and on to my cyberlink.

whats get me is that fresh install of W7 was perfect until i installed all of MS updates then like clockwork, i started getting BSODs on sleep.
i been dealing with this for 4 months now... im sooo glad you are able to trace this down.. i must have lost so much hair since all this started
My System SpecsSystem Spec
28 Oct 2010   #8
CarlTR6

Windows 7 Ultimate 32 bit
 
 

I hope this will solve your problems. It could have been cause by either of those drivers by Trend Micro - or all three. I hope there is not another problem behind it.
My System SpecsSystem Spec
29 Oct 2010   #9
loueber

W7 64bit
 
 

ok, i removed trendmicro, and my cyberlink program, and i updated to realteks latest driver..
sure enough an hour later i got bsod with device driver power failure...

so... before i even tried to upload more dump files, i just restored to a fresh W7 image i made just prior to my updates....


so as it stands now, i have no MS updates.
and i have the drivers from realtek and cyberlink and even trendmicro installed.
so right now im using all the drivers for my board that was supplied with it...

now, is there anyway other way than installing a windows update, one by one until i get a bsod, to see which one is screwing up my realtek driver?
My System SpecsSystem Spec
29 Oct 2010   #10
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Yes there is. But make sure you install that latest Cyberlink and Realtek drivers. They will come back to bite you. Now to address the updates. Configure Windows Updates like this:

Attachment 108990

Windows Update Settings - Change

Hope this helps.
My System SpecsSystem Spec
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 BSOD on sleep after first batch of W& updates




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