BSOD on Dell XPS M1530


  1. Posts : 4
    window 7 X 32 home premium
       #1

    BSOD on Dell XPS M1530


    Help my system is crashing with a blue screen
    the following message appears:-
    i am getting the following message after a blue screen
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 2057
    Additional information about the problem:
    BCCode: fe
    BCP1: 00000002
    BCP2: 857689E8
    BCP3: 877110C8
    BCP4: 9ECE9AE8
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\102810-23649-01.dmp
    C:\Users\praf\AppData\Local\Temp\WER-57065-0.sysdata.xml
    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    Can anyone please help
    i am attaching the BSOD dump & System File collection
    thanks praframa
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    All BSODs caused by rapportkell.sys, part of Trusteer rapport
    Uninstall it

    This was likely caused by the following module: rapportkell.sys
    Bugcheck code: 0xFE (0x2, 0x85DB12B0, 0x85CC2008, 0xA0813AE8)
    Error: BUGCODE_USB_DRIVER
      My Computer


  3. Posts : 4
    window 7 X 32 home premium
    Thread Starter
       #3

    thanx will uninstall it
      My Computer


 

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