Blue Screen-!!~PLEASE HELP~!!


  1. Posts : 5
    Windows 7 Ultimate 64 bit
       #1

    Blue Screen-!!~PLEASE HELP~!!


    Hi I have been receiving some BSOD's and they are mostly named "MEMORY MANAGEMENT"
    I am running windows 7 ultimate 64bit.
    It is OEM
    The age of the system is about 2 months.
    I have tried reinstalling windows, still no luck.

    Specs
    Ram: Gskill ripjaws 1600
    CPU: AMD phenom ii x6 1055t
    MoBo: Gigabye 890 GPA am3
    PSS: corsair tx650w

    Please Help I am so tired of bluescreens, Thank You!
      My Computer


  2. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #2

    Hi friend!
    In the file you post, there are 2 dmp files and both of them show chrome.exe as the process running at the time of crash. You might want to un-install chrome to see if it helps.
    Stop code 1A is memory management, but I would not worry about hardware. You can try to test your RAM if that make you feel better
    Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.
    Here is the instruction with picture included in case you like:
    RAM - Test with Memtest86+

    Another thing that I doubt causing the problem indirectly, it is AVG
    In looking through your drivers, I see that you have AVG anti virus installed. AVG is known to cause BSOD, on some systems. I suggest that you uninstall it while trouble shooting using the uninstall tool > Info > Tool (32bit) - Tool (64 bit). If you have AVG Identity Protection installed, uninstall it also >Info > Tool. I recommend that you install MSE and make sure Windows Firewall is turned on.

    BUGCHECK SUMMARY:
    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Documents and Settings\Tran Anh Tuan\Desktop\Windows_NT6_BSOD_jcgriff2\103010-21574-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (6 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`02e02000 PsLoadedModuleList = 0xfffff800`0303fe50
    Debug session time: Sat Oct 30 18:13:57.199 2010 (UTC - 5:00)
    System Uptime: 0 days 3:56:54.134
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ....................................
    Loading User Symbols
    Loading unloaded module list
    ......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1A, {5003, fffff70001080000, 4d00, 430009}
    
    Probably caused by : win32k.sys ( win32k!NtGdiCreateDIBSection+27b )
    
    Followup: MachineOwner
    ---------
    Let us know if you need help
      My Computer


 

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