Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Please Need Help With BlueScreen Problem

29 Oct 2010   #1
Jat

Windows 7 Ultimate x86
 
 
Please Need Help With BlueScreen Problem

Hello

My Desktop is giving me problems. This bluescreen problem is coming up randomly. sometimes i can use the computer for 4-5hrs with no problem and sometimes blue screen shows up after about 5min from the start of my computer. and i noticed that if i just leave my computer running, like dont do anything on it, just leave it on, blue screen comes on more often. like yesterday i was doing something on my laptop and my desktop was on and it was keep restarting like after 20-25minutes and so i just turn it off after about 3-4hrs.

I am running Windows 7 ultimate X86.
i have the same OS on my laptop and its running on it from about 11 months now without any problem.
so i guess its not because of the operating system.
my desktop is haveing this bluescreen problem from long time now.
about 5 months ago, i tested RAM on my different desktop. I had 6gb ram installed 2 sticks of 2gb each and 2 sticks of 1gb each (all ocz with heat sink plates on them ) and found out 1 2gb RAM stick was bad and on my motherboard 1 memory slot was bad. maybe motherboard damaged the memory or memory damaged the slot. i dont know so i replaced both. and also harddrive was running slow too. it was taking a bit longer to install win 7 on this desktop. so i bought new hard drive and windows got installed alot faster(under 1/2hr). but blue screen kept coming. and i reinstalled windows 7 on this desktop about 2 months ago and it took longer time like about close to 1 and 1/2hr.
i changed my motherboard, hard drive and upgraded CPU cooling fan to better one. i dont know where is the problem.

i have Asus motherboard



ASUS P5N-D
XFX NVIDIA GFORCE 8600 GT
INTEL PENTIUM D 3.0GHZ DUAL CORE
SEGATE BARACUDA SATA HARD DRIVE 750GB
4GB RAM
-OCZ SLI READY HEAT SINK PC6400 2GB IN SLOT 1
-OCZ SILVER PLATE HEAT SINK PC6400, 2 STICKS OF 1GB EACH, IN SLOT 2 AND 4. SLOT 3 IS EMPTY.


If you need any other information regarding my desktop. Please let me know.

Thank you
Jat


My System SpecsSystem Spec
.
29 Oct 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Jat View Post
Hello

My Desktop is giving me problems. This bluescreen problem is coming up randomly. sometimes i can use the computer for 4-5hrs with no problem and sometimes blue screen shows up after about 5min from the start of my computer. and i noticed that if i just leave my computer running, like dont do anything on it, just leave it on, blue screen comes on more often. like yesterday i was doing something on my laptop and my desktop was on and it was keep restarting like after 20-25minutes and so i just turn it off after about 3-4hrs.

I am running Windows 7 ultimate X86.
i have the same OS on my laptop and its running on it from about 11 months now without any problem.
so i guess its not because of the operating system.
my desktop is haveing this bluescreen problem from long time now.
about 5 months ago, i tested RAM on my different desktop. I had 6gb ram installed 2 sticks of 2gb each and 2 sticks of 1gb each (all ocz with heat sink plates on them ) and found out 1 2gb RAM stick was bad and on my motherboard 1 memory slot was bad. maybe motherboard damaged the memory or memory damaged the slot. i dont know so i replaced both. and also harddrive was running slow too. it was taking a bit longer to install win 7 on this desktop. so i bought new hard drive and windows got installed alot faster(under 1/2hr). but blue screen kept coming. and i reinstalled windows 7 on this desktop about 2 months ago and it took longer time like about close to 1 and 1/2hr.
i changed my motherboard, hard drive and upgraded CPU cooling fan to better one. i dont know where is the problem.

i have Asus motherboard



ASUS P5N-D
XFX NVIDIA GFORCE 8600 GT
INTEL PENTIUM D 3.0GHZ DUAL CORE
SEGATE BARACUDA SATA HARD DRIVE 750GB
4GB RAM
-OCZ SLI READY HEAT SINK PC6400 2GB IN SLOT 1
-OCZ SILVER PLATE HEAT SINK PC6400, 2 STICKS OF 1GB EACH, IN SLOT 2 AND 4. SLOT 3 IS EMPTY.


If you need any other information regarding my desktop. Please let me know.

Thank you
Jat

These were caused by several things. First and foremost asacpi.sys. Your version is from 2004. You need to update that to at least the 2009 or later.


ASACPI.sys Sun Mar 27 22:30:36 2005
Quote:
The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).
Second you need to remove any HD virtualization software (daemon tools/alcohol)

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
[/quote]
You can use MagicDisc as an alternative.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview


Finally I would run a system file check to repair/verify the OS files


https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html?ltr=S
My System SpecsSystem Spec
30 Oct 2010   #3
Jat

Windows 7 Ultimate x86
 
 

i never installed daemon tools or alcohol. i have these programs installed on my desktop( please check the attached picture). i couldn't take the screenshot of all programs so
in the picture after vlc media player. the program installed are:
windows live essentials 2011
windows media player firefox plugin
winrar archive
xvid 1.2.1 final uninstall
yahoo messenger
yahoo software update

let me know if any of these programs use sptd.sys, i searched for sptd.sys in my computer and couldn't find it. should i use this duplexsecure tool anyways?
i updated the asus file to 2009 version.

thank you for your help
Jat
My System SpecsSystem Spec
.

30 Oct 2010   #4
Orbital Shark

 
 

I think MagicIso & Magic disk use some kind of disk virtualization so you could try uninstall them or setting the options in each program to disable virtual drives and see if that helps.


OS
My System SpecsSystem Spec
02 Nov 2010   #5
Jat

Windows 7 Ultimate x86
 
 

yeah after updating the drivers (ASACPI.sys) computer was still crashing. So than i uninstalled magicdisc. Now its been 24+hrs since the computer is running(i left it on). no crash so far.
but now what is the safe program to install for virtual disc. i dont want burn a cd or dvd everytime.


Thanks a lot for your help guys
Jat
My System SpecsSystem Spec
Reply

 Please Need Help With BlueScreen Problem




Thread Tools




Similar help and support threads
Thread Forum
Computer is crashing.Problem signature: Problem Event Name: BlueScreen
Hi, My computer, Dell optiplex 760 Windows 7 Professional 32-bit, is crashing. The crashes often happen when i'm playing this game, League of legends, but it also crashes at random points while on a social media or gaming websites. How to fix? Help please.
BSOD Help and Support
Need help please with a bluescreen problem
this was a barebones computer and the guy that put it together wont help me fix it but it has been doing this since I first turned it on. it has gotten worse now. it is doing it ever hour now. Can someone help me out please? Problem signature: Problem Event Name: BlueScreen OS...
BSOD Help and Support
Bluescreen problem
hello guys .. anyone can help me ? I get some bluescreen in last time !!
BSOD Help and Support
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: fe BCP1: 00000008 BCP2: 00000006 BCP3: 00000006
BSOD Help and Support
BlueScreen Problem
Hi Please help me with this problem about blue screen.When my laptop starts and all pop up appears it will then automatically off and blue screen appear. Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.1
BSOD Help and Support
Problem signature: Problem Event Name:BlueScreen
Hello My computer stuck at the windows logo and didnt go anywhere . Below was the error Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.2 Locale ID: 16393
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:55.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App