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Windows 7: BSOD on new pc, need help please

02 Nov 2010   #11
1way

Windows 7 Home Premium 64bit
 
 

Forgot to say, my only wireless devices are the logitech wireless desktop mk700 (keyboard + mouse) and they work right out of box so I didn't install any driver as I remember.

We have a VoIP phone at home, not sure if that's related?


My System SpecsSystem Spec
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02 Nov 2010   #12
Jonathan_King

Windows 7 Professional x64
 
 

Try installing these drivers: Answer

You're right, that Jumpstart driver does seem related to Atheros.
My System SpecsSystem Spec
02 Nov 2010   #13
1way

Windows 7 Home Premium 64bit
 
 

My WNDA3100 is v1, not v2 (without the small button), is it alright to install the v2 driver?

Answer <-mine looks like this
Answer
My System SpecsSystem Spec
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02 Nov 2010   #14
Jonathan_King

Windows 7 Professional x64
 
 

You're right, you should install the v1 drivers. It probably won't hurt anything to install the v2 drivers, although there's a chance that the installation will fail, or they just won't work.
My System SpecsSystem Spec
03 Nov 2010   #15
1way

Windows 7 Home Premium 64bit
 
 

Hi Jonathan, I think I have Avira totally uninstalled eventually, but my computer still crashes and give me the same type of warning message.

Are you able to find something from jcgriff2 report?
My System SpecsSystem Spec
04 Nov 2010   #16
reventon

Windows 7 x64, Windows XP SP3, Fedora
 
 

Hi,

Avira related drivers are still being loaded:
Code:

avipbb.sys   Mon Feb 22 23:08:50 2010 (4B8257B2)
avgntflt.sys Fri Feb 12 04:12:02 2010 (4B741E42)
Or in other cases, trying to be loaded:
Code:

  Date: 2010-11-04 Time: 10:39:47.808
  Event ID: 7000
  Level: Error
  Description: 
The Avira AntiVir Scheduler service failed to start due to the following error: 
The system cannot find the file specified.
If Avira's removal tool and Revo haven't worked, then we will have to try another way
Quote:
Save this program to the desktop: http://live.sysinternals.com/autoruns.exe

Right-click on it -> Select Run as Administrator.

Once loaded, go to the User menu at the top and select NT AUTHORITY\SYSTEM

Let it re-load then go to the Driver Tab and untick the boxes beside avgntflt and avipbb (and anything else that looks like it is from Avira)

Then re-boot.
Hopefully that will sort it.

You also have two out of date drivers you need to take care of

Code:

jswpslwfx.sys Thu May 15 22:28:50 2008 (482C1062) - Netgear Jumpstart driver

PCASp50a64.sys Wed Nov 29 15:45:19 2006 (456CF43F) - PCAUSA RawEther
Both above out of date drivers are part of networking systems - hence I am doubly suspicious of them.

The first one is related to this mysterious "Jumpstart" tool, related to your wireless adapter anyway.

You can find info on the second driver here - PCAUSA - Rawether for Windows

It is most likely part of some software that requires the ability to send raw ethernet packets, not entirely sure exactly what is using it in this case, possibly part of Jumpstart?

Uninstall the "value-added" programs relating to your Netgear Wireless adapter (the ones found in Start Menu\Programs\NETGEAR WNDA3100 Adapter) which should get rid of both out of date drivers.

Regards,
Reventon

BUGCHECK SUMMARY
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Nov  3 09:20:37.620 2010 (GMT+13)
System Uptime: 0 days 0:12:40.651
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+339c8 )
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
Bugcheck code 0000001A
Arguments 00000000`00041790 fffffa80`00805a10 00000000`0000ffff 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Nov  2 09:44:49.589 2010 (GMT+13)
System Uptime: 0 days 0:02:17.619
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33906 )
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
Bugcheck code 0000001A
Arguments 00000000`00041790 fffffa80`0144ca20 00000000`0000ffff 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
My System SpecsSystem Spec
08 Nov 2010   #17
1way

Windows 7 Home Premium 64bit
 
 

Hi reventon

I tried your autorun program but when I reboot, system just goes to BSOD directly, and I can only restore it to a backup point. So I reboot again into the safe mode and enter regedit and find and delete every avira related entries...

There is not really any value-added software installed for the netgear wireless adapter, it's just a network monitor type of software and when I uninstalled it, it would remove the driver as well so I won't be able to connect to internet. Besides, removing the software doesn't remove PCASp50a64.sys as well. I checked a website Pcasp50a64.sys driver | What is Pcasp50a64.sys file? and it suggests not to remove PCASp50a64.sys.

The system still crashes these days and I don't understand why it happens at all. Do I need to change to another wireless adapter or is there anything else I can do to fix this problem?
My System SpecsSystem Spec
08 Nov 2010   #18
reventon

Windows 7 x64, Windows XP SP3, Fedora
 
 

Ok, this time around two out of the three BSODs are blaming win32k.sys - this is usually seen in graphics related crashes.

Run this stress test - Video Card - Stress Test with Furmark

Also run these tests:

https://www.sevenforums.com/tutorials...t-prime95.html (run the Blend test as well as the Small FFT test)

RAM - Test with Memtest86+

The other BSOD blamed ntfs.sys - the file system driver.

Noticed any problems with your SSD?
My System SpecsSystem Spec
11 Nov 2010   #19
1way

Windows 7 Home Premium 64bit
 
 

Furmark - Ran for a few minutes and exited when the temperature leveled out at 53 degree, no artifacts seen.

Memtest86 - Ran 6 passes with no error

I ran the cpu test for about 20 minutes then I stopped (temperature raised from 30 something to 50 something) but I don't really think there's anything wrong with the cpu.

Can't really tell if there's any problem with SSD, so ran chkdsk and looks ok.

I think there's something wrong with the driver(s), as I ran the driver verifier and it went to blue screen when restarted. I had to restore the system to a restore point otherwise I can't even get in safe mode.

Seems the windows update plays up as well, every time I tried to install an update, the system just reboot immediately without any warning or anything...
My System SpecsSystem Spec
16 Nov 2010   #20
1way

Windows 7 Home Premium 64bit
 
 

My computer was very unstable yesterday, it restarted itself every few minutes so I could only reinstall windows 7 (a clean install on formatted ssd).

This time I make sure all the drivers are installed before I ran windows update, and I use microsoft security essentials as for my antivirus program.

It looked ok yesterday but this morning when I turn on my computer the bsod comes back again!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 24
BCP1: 00000000001904FB
BCP2: FFFFF88007161618
BCP3: FFFFF88007160E80
BCP4: FFFFF80002AFC7AB
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\111710-16192-01.dmp
C:\Users\Wayne\AppData\Local\Temp\WER-19016-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

It looks like the one in my first post, so I'm afraid the history just repeats itself... Are you guys able to pin point the problem for me this time? Thanks in advance!!
My System SpecsSystem Spec
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 BSOD on new pc, need help please




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