Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: PC Crashes from unexpected error

31 Oct 2010   #1
eggluze

Win7 Home Premium
 
 
PC Crashes from unexpected error

Hi,

My computer had been crashing due to unexpected error. I get the following error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005
BCP4: FFFFFA8004FB2160
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1



I have also attached the DMP files.

I would appreciate your help. Thanks!


My System SpecsSystem Spec
.
31 Oct 2010   #2
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Most dumps point to a USB device/Port
remove any unnecessary USB devices

This was likely caused by the following module: usbhub.sys
Bugcheck code: 0xFE (0x8, 0x6, 0x5, 0xFFFFFA8004F89160)
Error: BUGCODE_USB_DRIVER
My System SpecsSystem Spec
31 Oct 2010   #3
eggluze

Win7 Home Premium
 
 

When the computer craches, there are no devices plugged in.
My System SpecsSystem Spec
.

31 Oct 2010   #4
Jonathan_King

Windows 7 Professional x64
 
 

Start by removing McAfee, a well-known cause of BSODs.
Code:
 mfeapfk.sys  Fri Aug 06 18:33:56 2010 (4C5C8DD4)
mfeavfk.sys  Fri Aug 06 18:34:19 2010 (4C5C8DEB)
mfefirek.sys Fri Aug 06 18:37:18 2010 (4C5C8E9E)
mfehidk.sys  Fri Aug 06 18:33:19 2010 (4C5C8DAF)
mfenlfk.sys  Fri Aug 06 18:33:43 2010 (4C5C8DC7)
mfewfpk.sys  Fri Aug 06 18:33:33 2010 (4C5C8DBD)
Install these Realtek network drivers: Realtek

I suspect this driver may be involved somehow:
Code:
CtClsFlt.sys Mon Jun 15 01:06:41 2009 (4A35D6E1)
A Google search reveals it may be a webcam driver.

If you can update that, please do so.

Please follow our official BSOD sticky: https://www.sevenforums.com/crashes-d...tructions.html

Upload that report to your next post, assuming removing McAfee and updating the Realtek drivers doesn't work.

...Summary of the Dumps:
Code:

Built by: 7600.20738.amd64fre.win7_ldr.100618-1621
Debug session time: Fri Oct 29 18:58:17.957 2010 (UTC - 4:00)
System Uptime: 0 days 8:22:37.191
*** WARNING: Unable to verify timestamp for usbhub.sys
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
BugCheck FE, {8, 6, 5, fffffa8004fb2160}
Probably caused by : usbhub.sys ( usbhub+12a60 )
BUGCHECK_STR:  0xFE
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.20738.amd64fre.win7_ldr.100618-1621
Debug session time: Fri Oct 29 10:35:11.234 2010 (UTC - 4:00)
System Uptime: 0 days 12:42:00.841
*** WARNING: Unable to verify timestamp for usbhub.sys
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
BugCheck FE, {8, 6, 5, fffffa8004f96160}
Probably caused by : usbhub.sys ( usbhub+12a60 )
BUGCHECK_STR:  0xFE
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.20738.amd64fre.win7_ldr.100618-1621
Debug session time: Thu Oct 28 09:33:42.871 2010 (UTC - 4:00)
System Uptime: 0 days 16:54:04.479
*** WARNING: Unable to verify timestamp for usbhub.sys
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
BugCheck FE, {8, 6, 5, fffffa8004f89160}
Probably caused by : usbhub.sys ( usbhub+12a60 )
BUGCHECK_STR:  0xFE
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.20738.amd64fre.win7_ldr.100618-1621
Debug session time: Wed Oct 27 16:39:09.435 2010 (UTC - 4:00)
System Uptime: 0 days 8:31:11.042
*** WARNING: Unable to verify timestamp for usbhub.sys
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
BugCheck FE, {8, 6, 5, fffffa8004fcd160}
Probably caused by : usbhub.sys ( usbhub+12a60 )
BUGCHECK_STR:  0xFE
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
My System SpecsSystem Spec
Reply

 PC Crashes from unexpected error




Thread Tools




Similar help and support threads
Thread Forum
I am having several unexpected crashes on my Windows 7 Home Premium
I am having several unexpected crashes on my Windows 7 Home Premium. The following items just stop working or crash: HP Simple Pass 2011, Flash Player (using newest versions of Flash Player and Firefox), AMD-ATI Video Driver, Screen Saver, and Windows Explorer when I go to System>View amount of...
General Discussion
Error 0x8007003B: An unexpected network error occurred
Hello, I recently switched out an older Netgear router for the Netgear WNDR3300. I have a 1TB WD MyBookWorld connected via ethernet to the router. Ever since the router switch I have been having two specifice issues: While uploading videos to Facebook, the video will upload anywhere from...
Network & Sharing
Multiple BSOD`s / Crashes / Unexpected Restarts
My Computer started experiencing BSOD every once in a while about 3 weeks ago, and it has progressively gotten worse, to the point where it is crashing/restarting 10+ times in a day. I have not made any hardware or software changes during this time. The most recent BSODТs error gave: ...
BSOD Help and Support
PC crashes from unexpected error
Hey, My PC crashed from unexpected error. I get the following message: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 1033
BSOD Help and Support
Unexpected Crashes. Unable to shut down,detect drivers
Laptop is facing unexpected crashes. Can someone help me solve it? Sometimes when i play game it crashes. Unable to shutdown so i force shut down. crash with no reason when using msn ( happened once) After using it for 4 hours or so. I shut down. No problems. But when i switch on my...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd

All times are GMT -5. The time now is 05:31.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App