BSOD [Windows 7 x64]


  1. Posts : 21
    Windows 7 - x64 - Ultimate
       #1

    BSOD [Windows 7 x64]


    Hi,

    I just had a BSOD while watching a video on youtube. Today i installed the latest ATI HD 4830 driver. Last night(the ATI driver was not installed) i had another BSOD. Here is detailed information about my computer:

    Is Windows 7 . . .
    - x86 (32-bit) or x64 ?
    - the original installed OS on the system?
    - an OEM or full retail version?
    - OEM = came pre-installed on system
    - Full Retail = you purchased it from retailer

    - What is the age of system (hardware)?
    - What is the age of OS installation (have you re-installed the OS?)

    ANSWER:


    1. x64.
    2. Yes.
    3. Retail Version.
    4. 2 years and 6 months.
    5. 1 year.(no)

    The archive with the necessary information is attached below.

    P.S The
    perfmon /report is zipped too and it's called my_computer.html.

    Thank you for your time!
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    BSOD caused by atikmpag.sys, part of ATI display drivers

    Possible causes: bad RAM/PSU, incorrect RAM timings/voltages, bad Graphics card, overheating, outdated driver

    Uninstall the Nvidia driver then use driver sweeper to remove leftover driver files
    Guru3D - Driver Sweeper

    Reinstall ATI drivers
    ATI Radeon

    If the above does not work test your RAM or get another graphic card
    RAM - Test with Memtest86+



    This was likely caused by the following module: atikmpag.sys
    Bugcheck code: 0x116 (0xFFFFFA8003BC04E0, 0xFFFFF88006B67F94, 0x0, 0x2)
    Error: VIDEO_TDR_ERROR
      My Computer


  3. Posts : 21
    Windows 7 - x64 - Ultimate
    Thread Starter
       #3

    I uninstalled the Nvidia PhysX driver from my computer, removed the leftofer files and reinstalled the ati drivers. I hope there will be no more problems. I will also test my RAM with hiren's boot cd. Thank you for your help! I will return for any further problems.
      My Computer


 

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