Windows has recovered from an unexpected shut down - Can anyone help?


  1. trl21
    Posts : 3
    Windows 7 Professional 64 bit
       New #1

    Windows has recovered from an unexpected shut down - Can anyone help?


    Hello all,

    I've been getting the 'windows has recovered from an unexpected shut down' message after my laptop has put itself to sleep according to it's power plans. It awakes from sleep mode fine but I get this message. However if I manually put it to sleep and awaken it, there are no problems at all.

    The information I am given for the error is below, along with the minidump files:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 2057

    Additional information about the problem:
    BCCode: d1
    BCP1: 000000000000001C
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF88004879F4F
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\103110-26223-01.dmp
    C:\Users\Tom\AppData\Local\Temp\WER-2912694-0.sysdata.xml


    Can anyone decipher the issue? Any help would be much appreciated!


    Many thanks,

    Tom
    Last edited by trl21; 31 Oct 2010 at 14:55.
      My Computer
    Quote Quote

  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    trl21 said:
    Hello all,

    I've been getting the 'windows has recovered from an unexpected shut down' message after my laptop has put itself to sleep according to it's power plans. It awakes from sleep mode fine but I get this message. The information I am given for the error is below:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 2057

    Additional information about the problem:
    BCCode: d1
    BCP1: 000000000000001C
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF88004879F4F
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\103110-26223-01.dmp
    C:\Users\Tom\AppData\Local\Temp\WER-2912694-0.sysdata.xml



    Can anyone decipher the issue? Any help would be much appreciated!

    Many thanks,

    Tom

    If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Start your own thread in the appropriate section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    * Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
      My Computer
    Quote Quote

  4. trl21
    Posts : 3
    Windows 7 Professional 64 bit
    Thread Starter
       New #3

    Files now attached.

    Please let me know if this is the incorrect section of the forum!

    Thanks
    Last edited by trl21; 01 Nov 2010 at 08:47.
      My Computer
    Quote Quote

  6. trl21
    Posts : 3
    Windows 7 Professional 64 bit
    Thread Starter
       New #4

    Anyone got any ideas on this?
      My Computer
    Quote Quote

 

  Related Discussions
for the past 4 days, my 2 year old HP pc has been having issues, the problem is when i start my pc and enter password, it would turn in to blue screen for 30 seconds and than lgoes back to the ENTER PASSWORD window, I do that and screen turns blue and back to enter password, on the 2nd or 3rd...
My PC turns on at 6AM to get updates etc. Waking it up a couple of hours later I often find "Windows has recovered from an unexpected shut down". I've never actually seen the BSOD. I'm fairly obsessive about getting the latest updates and drivers. Files attached as per this notice, plus...
Recovered from unexpected shut down.
in BSOD Help and Support

get update from windows update few weeks ago. unable to hibernate.
This problem seems to be continuing to happen to me. I recently upgraded video cards from a Sapphire HD5770 to a Sapphire HD6870. After swapping out the cards my computer would encounter this problem if it sat idle for a period of time. Thinking it was a faulty card, I swapped back to my old...
Hi every time i shut my computer off and go to restart it. I recieve an option to boot from different safe modes. I always select start windows any way. when windows boots up i receive the following message. Please help i have no idea what is causing this issue. the Pc never shuts down when it...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 20:16.
Find Us