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Windows 7: BSOD - Help me out

02 Nov 2010   #1
aw22

Windows 7 Ultimate x64 Service Pack 1
 
 
BSOD - Help me out

Windows 7 Ultimate
- x86 (32-bit) or x64 ? = 64bit
- the original installed OS on the system? = Was Vista x86 Home, At the moment Win7 Ultimate 64bit
- an OEM or full retail version? = Retail
- What is the age of system (hardware)? = ~2-3 years.. insite HDD's + Video Card ~1year
- What is the age of OS installation = ~half year

.....when I type "perfmon" in Start I get "perfmon.exe" and when I open I get Performance Monitor. Is it right??


My System SpecsSystem Spec
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02 Nov 2010   #2
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

My System SpecsSystem Spec
02 Nov 2010   #3
aw22

Windows 7 Ultimate x64 Service Pack 1
 
 

I followed, but 3rd part I dont really get. in start I type perfmon and I get perfmon.exe and when I open it I get

Is this whats needed?
My System SpecsSystem Spec
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02 Nov 2010   #4
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Yes, you are correct. Save the file as an HTML file and upload it.
My System SpecsSystem Spec
02 Nov 2010   #5
aw22

Windows 7 Ultimate x64 Service Pack 1
 
 

could u tell me how I save it in .html? I dont seem to get it.
My System SpecsSystem Spec
02 Nov 2010   #6
CarlTR6

Windows 7 Ultimate 32 bit
 
 

After you run the report, save it. The default save is HTML format.
My System SpecsSystem Spec
02 Nov 2010   #7
aw22

Windows 7 Ultimate x64 Service Pack 1
 
 

is this fine? or I need something alse?
My System SpecsSystem Spec
02 Nov 2010   #8
CarlTR6

Windows 7 Ultimate 32 bit
 
 

We need all of the files generated by the tool in this tutorial: https://www.sevenforums.com/crashes-d...tructions.html. This will give us dumps files and your system information.
My System SpecsSystem Spec
02 Nov 2010   #9
aw22

Windows 7 Ultimate x64 Service Pack 1
 
 

I have posted them in other threat > https://www.sevenforums.com/crashes-d...-help-pls.html

Quote:
My System SpecsSystem Spec
02 Nov 2010   #10
CarlTR6

Windows 7 Ultimate 32 bit
 
 

The files that we are requesting are generated by downloading and running the tool in this tutorial: Blue Screen of Death (BSOD) Posting Instructions and uploading all of the resulting files to us. This will include the dump files; but it adds files that let us see what is going on with your system. This will help us help you.

My System SpecsSystem Spec
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 BSOD - Help me out




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