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Windows 7: BSOD - Reference by Pointer?

03 Nov 2010   #1

Windows 8.1 Pro x64
BSOD - Reference by Pointer?

cant say ive ever seen this one.

just built this thing and well i dont know what happened, then i looked and apparently i have BSOD'd twice and didnt know when the first happened. please let me know what these mean

My System SpecsSystem Spec
03 Nov 2010   #2

Windows 7 Ultimate x64 SP1

Your dumps have error code:
- 0x18 = indicates that the reference count of an object is illegal for the current state of the object.
- 0xD1 = a kernel-mode driver access pageable memory at high level IRQL.

First uninstall Alcohol/Daemon software because it's well known BSOD maker and I see its driver involved in the stack text.
Remove sptd.sys with this tools --> DuplexSecure - Downloads
fffff800`00b9cc30 fffffa80`02dff000 sptd+0x424ce
Then your antivirus Eset NOD32 is outdated so you must use the latest version or uninstall it completely.
I would recommend you to use MSE instead Eset.

Update these drivers:
 pcouffin.sys Tue Dec 05 06:39:30 2006 --> CD/DVD burning   programs
ALSysIO64.sys Sun Apr 19 12:41:04 2009 --> Core Temp
L1C62x64.sys Tue Mar 31 21:09:17 2009 --> Atheros L1c PCI-E Gigabit Ethernet
nvoclk64.sys Tue Jan 06 15:47:08 2009 -->    nVidia System Utility Driver
nvflsh64.sys Wed Jan 07 16:10:51 2009 --> nVidia System Utility Driver
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck D1, {4f444658, 2, 1, fffff88002c5c0ef}

Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+177 )

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arg1: 000000004f444658, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff88002c5c0ef, address which referenced memory

Debugging Details:

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800030c60e0


fffff880`02c5c0ef f0834e3808      lock or dword ptr [rsi+38h],8





TRAP_FRAME:  fffff80000b9c830 -- (.trap 0xfffff80000b9c830)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa8002fe8dc0
rdx=000000004f444648 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88002c5c0ef rsp=fffff80000b9c9c0 rbp=fffffa8002e376a0
 r8=000000004f444648  r9=fffffa8004c20100 r10=0bad00000bad0000
r11=fffffa8004c00f20 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
fffff880`02c5c0ef f0834e3808      lock or dword ptr [rsi+38h],8 ds:75f8:00000000`00000038=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002e8dca9 to fffff80002e8e740

fffff800`00b9c6e8 fffff800`02e8dca9 : 00000000`0000000a 00000000`4f444658 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff800`00b9c6f0 fffff800`02e8c920 : fffff880`00000001 00000000`00000000 fffffa80`05dbdf30 fffffa80`02e36101 : nt!KiBugCheckDispatch+0x69
fffff800`00b9c830 fffff880`02c5c0ef : 00000000`00000000 fffffa80`04c20100 fffffa80`04c32670 00000000`00000000 : nt!KiPageFault+0x260
fffff800`00b9c9c0 fffff880`02c5bba4 : fffffa80`04c20080 00000000`00000000 fffffa80`04c32670 fffffa80`02677600 : usbehci!EHCI_sMode_PollEndpointSlot+0x177
fffff800`00b9ca50 fffff880`02c60a71 : fffffa80`04c32500 fffffa80`02e361a0 00000000`00000000 00000000`00000001 : usbehci!EHCI_PollPerAsyEndpoint+0x84
fffff800`00b9cad0 fffff880`02c01e8b : 00000000`00000002 fffffa80`02e361a0 00000000`00000000 00000000`00000020 : usbehci!EHCI_PollEndpoint+0x41
fffff800`00b9cb10 fffff880`02c069b1 : 00000000`00000020 00000000`00000004 fffffa80`04c322c0 fffffa80`02e36050 : USBPORT!MPf_PollEndpoint+0x9b
fffff800`00b9cb40 fffff880`02c12043 : fffffa80`02e361a0 00000000`00000020 fffffa80`0000000e 00000000`00000000 : USBPORT!USBPORT_iSetGlobalEndpointStateTx+0x7c1
fffff800`00b9cba0 fffff880`02c02f89 : fffffa80`02e36050 00000000`00000000 fffffa80`02dff702 fffffa80`02e36a10 : USBPORT!USBPORT_Core_UsbHcIntDpc_Worker+0x1af
fffff800`00b9cc00 fffff880`00ee14ce : fffffa80`02dff000 fffffa80`02e36a10 fffffa80`02dff750 fffffa80`02e36a28 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
fffff800`00b9cc30 fffffa80`02dff000 : fffffa80`02e36a10 fffffa80`02dff750 fffffa80`02e36a28 fffff800`03008e80 : sptd+0x424ce
fffff800`00b9cc38 fffffa80`02e36a10 : fffffa80`02dff750 fffffa80`02e36a28 fffff800`03008e80 00000000`00000000 : 0xfffffa80`02dff000
fffff800`00b9cc40 fffffa80`02dff750 : fffffa80`02e36a28 fffff800`03008e80 00000000`00000000 fffff800`00b96080 : 0xfffffa80`02e36a10
fffff800`00b9cc48 fffffa80`02e36a28 : fffff800`03008e80 00000000`00000000 fffff800`00b96080 00000000`00000022 : 0xfffffa80`02dff750
fffff800`00b9cc50 fffff800`03008e80 : 00000000`00000000 fffff800`00b96080 00000000`00000022 00000000`00000000 : 0xfffffa80`02e36a28
fffff800`00b9cc58 00000000`00000000 : fffff800`00b96080 00000000`00000022 00000000`00000000 00000000`00000000 : nt!KiInitialPCR+0x180


fffff880`02c5c0ef f0834e3808      lock or dword ptr [rsi+38h],8


SYMBOL_NAME:  usbehci!EHCI_sMode_PollEndpointSlot+177

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: usbehci

IMAGE_NAME:  usbehci.sys


FAILURE_BUCKET_ID:  X64_0xD1_usbehci!EHCI_sMode_PollEndpointSlot+177

BUCKET_ID:  X64_0xD1_usbehci!EHCI_sMode_PollEndpointSlot+177

Followup: MachineOwner
My System SpecsSystem Spec
03 Nov 2010   #3

Windows 8.1 Pro x64

hey man i did exactly what you said cause i installed my eset last night and that BSOD happened

and is MSE any good? i already bought a year from these eset guys and never deleted my installer, im assuming they have upgraded since i last tried it

i appreciate all the help you gave me, and yea i just have daemon in case i ever needed it. gonna do all those things you said now. appreciate it so much
My System SpecsSystem Spec

03 Nov 2010   #4

Windows 7 Ultimate x64 SP1

Yes, MSE is good antivirus in win7, and for the virtual CD you may use other software which is not using sptd driver.
For example: MagicIso Virtual CD/DVD

Please do so and see if the problem persist :)
My System SpecsSystem Spec
03 Nov 2010   #5

Windows 8.1 Pro x64

question, the pcouffin is for my convertxtodvd but there is no updated driver for it since 2006, i installed the latest version of convertx and still gives me the driver from 06, is it neccessary to have it?
My System SpecsSystem Spec
03 Nov 2010   #6

Windows 8.1 Pro x64

okay had another BSOD this time it said IRQL_NOT_EQUAL_TO

or something along those lines, here is the minidump

i uninstalled daemon tools lite, eset SS4 and updated my convertx

also updated my geforce gt240 drivers to the latest that you linked

getting irritating now lol
My System SpecsSystem Spec
03 Nov 2010   #7

Windows 8.1 Pro x64

also, i have a Sony flash drive using ready boost and when the computer rebooted it didnt even show up, could that be it?
My System SpecsSystem Spec
03 Nov 2010   #8

Windows 8.1 Pro x64

you there wish?
My System SpecsSystem Spec
03 Nov 2010   #9

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

You made a wish and got me

Wish is asleep in another time Zone
Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done:

SPTD was not removed
My System SpecsSystem Spec
03 Nov 2010   #10

Win 8 Release candidate 8400

I couldnt resist. Be careful what you wish for

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
You can use MagicDisc as an alternative.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview
My System SpecsSystem Spec

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