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Windows 7: Hard Disk making Windows 7 Crash?

03 Nov 2010   #11
Wowdude

Windows 7 Home Premium 64-bit, Windows 10 Home Premium 64-bit
 
 

I think then it may be a case of a dead hard drive. As I said in my 1st post, my pc only crashed while the 2nd hard drive was plugged in. As soon as I removed it my pc was perfectly fine and acted as if nothing happened.

But what could possibly be on or be wrong with my 2nd hard drive to crash windows 7. Surely a dying/dead hard drive would not cause such travisty?

Maybe I should re-post this in the hardware section?


My System SpecsSystem Spec
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03 Nov 2010   #12
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

I dont think that it is necessary to repost. If you test your hard drive and it is toast; why it effects your computer in a certain way is not important. Test the drive its an easy test. If bad, get a new one. If good, come back and we will look further.
My System SpecsSystem Spec
03 Nov 2010   #13
Wowdude

Windows 7 Home Premium 64-bit, Windows 10 Home Premium 64-bit
 
 

Sorry this is going to sound really bad of someone who has a little bit of computer experience (I play with software more) but how do you test a hard drive? The onyly way I can think I have the tools to test it is to plug it into the other desktop in the house (Vista Pro) and see if it does the same.

Apart from that I have no idea how to test it or the tools/equipment I need especially being as I cannot boot my computer with it plugged in. The manufacturer website isn't much help as it mainly explains checking the connections. The Hard drive is a Seagate Barracude 160Gb and that's about all I know about it.

Thanks for your help by the way

Has made this whole situation a lot more bearable!
My System SpecsSystem Spec
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03 Nov 2010   #14
Jonathan_King

Windows 7 Professional x64
 
 

Try testing the drive with SeaTools: | Seagate

You'll want the DOS version. Download the ISO, and then right-click on it > Open With > Windows Disc Image Burner.
My System SpecsSystem Spec
03 Nov 2010   #15
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

My System SpecsSystem Spec
03 Nov 2010   #16
Wowdude

Windows 7 Home Premium 64-bit, Windows 10 Home Premium 64-bit
 
 

Ok thanks!

Downloading the .ISO now. Will burn it, plug my HDD back in and try it out and post back the results.

Cheers again for the help!
My System SpecsSystem Spec
03 Nov 2010   #17
Wowdude

Windows 7 Home Premium 64-bit, Windows 10 Home Premium 64-bit
 
 

Accoustic Test was possitive, the drive spins when "Told" to.

DST Completed with no errors.

Short DST passed.

When I attempted the long test, it asked me to type in "Dir *.log" into the C: command prompt that followed but nothing showed up.
My System SpecsSystem Spec
03 Nov 2010   #18
Jonathan_King

Windows 7 Professional x64
 
 

Perhaps the cable wasn't all the way in, or something. Try booting up with the 2nd drive attached, and see how things go.

You may also try testing the drive with the Hitachi DFT program: http://www.hitachigst.com/hdd/suppor...2_v416_b00.iso
My System SpecsSystem Spec
03 Nov 2010   #19
Wowdude

Windows 7 Home Premium 64-bit, Windows 10 Home Premium 64-bit
 
 

Oopsy, the seagate is actually my main Hard drive. My secondary is actually a Western (WDC) WD1600JS-22NCB1.

I tried the Data Lifeguard Diagnostic for DOS made to test their hard drives that's on their site, however the lovely software that I downloaded from them when used 1st tells me that the disc doesn't have the license agreement on it then tells me that it cannot find a file in my floppy drive...some good that was...so instead i'll use the hitachi one suggested above =)

I also noted on boot up that my motherboard says this about the HDD:
Ultra DMA mode-6 S.M.A.R.T: Capable but command failed.

If that's any help.
My System SpecsSystem Spec
03 Nov 2010   #20
Wowdude

Windows 7 Home Premium 64-bit, Windows 10 Home Premium 64-bit
 
 

The 2nd hard drive still makes my windows 7 crash if it's left attached on boot up.

Using the Hitachi Hard disk diagnostics tool the hard drive can't even be seen. When I try and type in the SN number it is too big for the box. I think this hard drive is pretty much toast then. Any more suggestions before it becomes a techno paperweight?
My System SpecsSystem Spec
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 Hard Disk making Windows 7 Crash?




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