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Windows 7: Help with BSOD

01 Dec 2010   #31
ollieh

Windows 7 Home Premium 64 bit OEM
 
 

Another crash. TotalMediaTheatre 3 was removec including the archlp.sys driver.
Crash occurred while using internet explorer.

Thanks for your help.


My System SpecsSystem Spec
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01 Dec 2010   #32
Jonathan_King

Windows 7 Professional x64
 
 

So many causes, as I read through the thread again.

This time, the dump is generic, and I don't see any drivers that catch my attention. I suspect a hardware problem, and RAM is first in mind.

I recommend a RAM test: RAM - Test with Memtest86+

...Summary of the dump
Code:

Built by: 7600.20738.amd64fre.win7_ldr.100618-1621
Debug session time: Wed Dec  1 15:07:09.853 2010 (UTC - 5:00)
System Uptime: 1 days 1:44:33.993
Probably caused by : memory_corruption
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
BUGCHECK_STR:  0x3B
PROCESS_NAME:  iexplore.exe
FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
04 Dec 2010   #33
ollieh

Windows 7 Home Premium 64 bit OEM
 
 

I ran memtest86+ v 4.10 off of a self-booting CD drive for over 12 hours.

These were the results:

Walltime: 12:28:40
Cached 6135 Mb
RSVMem 272 Kb
MemMap e820
Cache on
ECC off
Test Std
Pass 10
Errors 0

Any thoughts or possible solutions?
Thanks for your help.
My System SpecsSystem Spec
.

04 Dec 2010   #34
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Ollieh, try running Memtest from a cold boot after your computer has been off for awhile.
My System SpecsSystem Spec
05 Dec 2010   #35
ollieh

Windows 7 Home Premium 64 bit OEM
 
 

I tried memtest on cold boot and go a lot of errors.
Why was it necessary to run memtest on a cold boot?
Why did it take so many runs to find the errors?
My System SpecsSystem Spec
05 Dec 2010   #36
CarlTR6

Windows 7 Ultimate 32 bit
 
 

That tells you that you have a RAM problem. Sometimes when the computer and RAM are warm, errors do not show up easily with Memtest. A cold boot puts the most stress on the system and its components. In a significant number of cases, errors will not show up until multiple passes with Memtest are made. I have seen errors not show up until the 10th or even the 13th pass. Some experts recommend a minimum of 10 - 15 passes. Good computer shops will run Memtest for 24 hours.

Now that you know you have a RAM problem, you need to determine what that problem is. It can be a bad RAM stick, incompatible RAM, RAM incompatible with the motherboard, A bad RAM slot (motherboard), or even a bad memory controller (motherboard). Your next step is to remove all of your RAM except for one stick in the first slot. Test that stick with Memtest for at least seven passes. If it fails, test it in another slot. If it fails again, that stick is bad. If it passes, mark it as good and replace with another stick and test. Repeat this process for all sticks.

Now take a known good stick and test each slot. If a known good stick fails in another slot, that slot is probably bad. While you have your RAM out, make sure the slots are clean with dust or debris in them. Post back with your results.
My System SpecsSystem Spec
11 Dec 2010   #37
ollieh

Windows 7 Home Premium 64 bit OEM
 
 

I spent the past week running memtest on each memory module. One module is reponsible for all of the errors and I have contacted OCZ to replace it. Thanks for all of your help!
My System SpecsSystem Spec
12 Dec 2010   #38
CarlTR6

Windows 7 Ultimate 32 bit
 
 

You are very welcome for the help. Yes, testing RAM is certainly time consuming. I am glad you found the problem stick. Please update on how your system is doing one you get the new RAM installed.
My System SpecsSystem Spec
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 Help with BSOD




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