BSOD at idle on Dell Latititude E6400


  1. Posts : 5
    Windows 7 Enterprise 64 bit
       #1

    BSOD at idle on Dell Latititude E6400


    Symptoms - BSOD after long idle periods.

    Details -
    System - Dell Latitude E6400
    O/S - Windows 7 Enterprise x64
    O/S Source - Volume Edition, clean install
    O/S install age - approx. 1.5 yrs
    System age - same as O/S age


    Sorry, I was unable to include the perfmon file as perfmon just kept running and running and never finished for some reason!
    Any help is appreciated!
      My Computer


  2. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #2

    Hi, racerx; welcome to the forum. Sorry you are having trouble. Unfortunately, you zipped the tool and uploaded it instead of uploading the files. Please run the tool and upload the resulting files:

    https://www.sevenforums.com/crashes-d...tructions.html
      My Computer


  3. Posts : 5
    Windows 7 Enterprise 64 bit
    Thread Starter
       #3

    Sorry, some additional minor details that I've should've included the first time (they're probably not critical):

    - I believe the system is restarting, not displaying a BSOD
    - I did run Winmgt(sp?) on the dump file and it came up pointing to a fault in agilevpn.sys, which I've read in other threads is probably NOT the culprit.

    I suspect it's a misbehaving driver at a power state change, but I can't pinpoint which one.

    Thanks for the response!
      My Computer


  4. Posts : 5
    Windows 7 Enterprise 64 bit
    Thread Starter
       #4

    Oh, crap, Carl sorry about that! I did run the tool, but must have gone brain dead and sent the wrong directory!

    Unfortunately it's not my system, I'll have to resend it when I get back to work in the morning, thanks!
      My Computer


  5. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #5

    That's OK. We will be here tomorrow.
      My Computer


  6. Posts : 5
    Windows 7 Enterprise 64 bit
    Thread Starter
       #6

    Ok, I think I've had my coffee this morning . This should be what you're looking for.
      My Computer


  7. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #7

    Hello and Welcome !

    Seems like multiple issues are going on. The crashes are pointing to Microsoft VPN i.e. AgileVpn.sys are you using any VPN software. Update your Network Driver / Wireless USB Card drivers.

    Drivers to be Update

    Code:
    WQ_rci.sys   Thu Jul 03 13:39:55 2008 WiQuest Radio Control Interface Driver 
    stcvsm.sys   Sat Sep 06 01:37:55 2008 StorageCraft Volume Snapshot Driver 
    rimmpx64.sys Sat Nov 18 07:19:50 2006 RICOH card reader 
    PBADRV.sys   Tue Jan 08 00:42:13 2008 PBA Support Driver Dell inc
    btwaudio.sys Tue Jan 29 08:26:10 2008 Bluetooth Remote Control HID Minidriver 
    btwavdt.sys  Tue Jan 29 08:25:11 2008 Bluetooth Remote Control HID Minidriver 
    btwl2cap.sys Tue Jan 29 05:15:04 2008 Bluetooth Remote Control HID Minidriver 
    btwrchid.sys Tue Jan 29 08:26:24 2008 Bluetooth Remote Control HID Minidriver
    Hope this helps,
    Captain
      My Computer


  8. Posts : 5
    Windows 7 Enterprise 64 bit
    Thread Starter
       #8

    Yes, we continuously use a L2tp vpn via the builtin VPN client, it's critical to our daily operation for off site access. I've seen in other threads where the agilevpn driver was identified but was deemed unlikely to be the cause.

    I will attempt to update the indicated drivers.

    UPDATE: I've updated the following drivers:

    - Wireless WLAN 1510 Half Minicard - 6/17/2010
    - Wireless 410 UWB - 1/21/2009
    - Wireless 5530 HSPA Mini-card 2/27/2009
    - Ricoh R5C847 - 8/13/2008

    Anything I missed? We'll see how stable it stays over the next week or so.
    Last edited by racerx99; 05 Nov 2010 at 13:53. Reason: Added updated dump file
      My Computer


  9. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #9

    Error code 9F, DRIVER_POWER_STATE_FAILURE.
    Code:
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`03210000 PsLoadedModuleList = 0xfffff800`0344de50
    Debug session time: Wed Nov  3 22:59:50.804 2010 (GMT-4)
    System Uptime: 0 days 4:18:53.927
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................................................................
    ......
    Loading User Symbols
    Loading unloaded module list
    ...............
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 9F, {3, fffffa8003722700, fffff80000ba2748, fffffa8007f22340}
    
    Probably caused by : AgileVpn.sys
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa8003722700, Physical Device Object of the stack
    Arg3: fffff80000ba2748, Functional Device Object of the stack
    Arg4: fffffa8007f22340, The blocked IRP
    
    Debugging Details:
    ------------------
    
    
    DRVPOWERSTATE_SUBCODE:  3
    
    IRP_ADDRESS:  fffffa8007f22340
    
    DEVICE_OBJECT: fffffa80058e8050
    
    DRIVER_OBJECT: fffffa800591e590
    
    IMAGE_NAME:  AgileVpn.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bccf0
    
    MODULE_NAME: AgileVpn
    
    FAULTING_MODULE: fffff88004857000 AgileVpn
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  SearchIndexer.
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff800032ef273 to fffff80003280740
    
    STACK_TEXT:  
    fffff800`00ba26f8 fffff800`032ef273 : 00000000`0000009f 00000000`00000003 fffffa80`03722700 fffff800`00ba2748 : nt!KeBugCheckEx
    fffff800`00ba2700 fffff800`0328c29e : fffff800`00ba2860 fffff800`00ba2860 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x292b0
    fffff800`00ba27a0 fffff800`0328bdd6 : fffffa80`0383dc68 fffffa80`0383dc68 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
    fffff800`00ba2810 fffff800`0328c4be : 00000024`2af12a3c fffff800`00ba2e88 00000000`000f31ae fffff800`033fe848 : nt!KiProcessExpiredTimerList+0xc6
    fffff800`00ba2e60 fffff800`0328bcb7 : fffff800`033faec7 fffffa80`000f31ae fffffa80`05663a28 00000000`000000ae : nt!KiTimerExpiration+0x1be
    fffff800`00ba2f00 fffff800`03286865 : 00000000`00000000 fffffa80`07f9bb60 00000000`00000000 fffff880`03e9edb0 : nt!KiRetireDpcList+0x277
    fffff800`00ba2fb0 fffff800`0328667c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxRetireDpcList+0x5
    fffff880`0894cbe0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchInterruptContinue
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_AgileVpn.sys
    
    BUCKET_ID:  X64_0x9F_IMAGE_AgileVpn.sys
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmtsmn
    start             end                 module name
    fffff880`0430b000 fffff880`04349000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
    fffff880`00f3b000 fffff880`00f92000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
    fffff880`0478b000 fffff880`04795000   acpials  acpials.sys  Mon Jul 13 20:00:24 2009 (4A5BCA98)
    fffff880`03a3c000 fffff880`03ac6000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`04857000 fffff880`0486d000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
    fffff880`0118e000 fffff880`01199000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
    fffff880`0439a000 fffff880`043e0000   Apfiltr  Apfiltr.sys  Tue Nov 24 01:34:47 2009 (4B0B7E87)
    fffff880`08000000 fffff880`0800b000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
    fffff880`01140000 fffff880`01149000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`01149000 fffff880`01173000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
    fffff880`00e09000 fffff880`00e15000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
    fffff880`08106000 fffff880`0810f000   BCM42RLY BCM42RLY.sys Fri Aug 21 20:07:10 2009 (4A8F36AE)
    fffff880`04023000 fffff880`042fe000   bcmwl664 bcmwl664.sys Fri Aug 21 20:17:40 2009 (4A8F3924)
    fffff880`02c36000 fffff880`02c3d000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
    fffff880`03d9f000 fffff880`03db0000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
    fffff880`069b3000 fffff880`069d1000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
    fffff880`07f51000 fffff880`07f61000   BthEnum  BthEnum.sys  Mon Jul 13 20:06:52 2009 (4A5BCC1C)
    fffff880`07f61000 fffff880`07f81000   bthpan   bthpan.sys   Mon Jul 13 20:07:00 2009 (4A5BCC24)
    fffff880`07366000 fffff880`073f2000   bthport  bthport.sys  Mon Jul 13 20:06:56 2009 (4A5BCC20)
    fffff880`072b1000 fffff880`072c9000   BTHUSB   BTHUSB.sys   Mon Jul 13 20:06:52 2009 (4A5BCC1C)
    fffff880`08062000 fffff880`080e6000   btwaudio btwaudio.sys Mon Jan 28 21:56:10 2008 (479E95CA)
    fffff880`07f81000 fffff880`07ff9000   btwavdt  btwavdt.sys  Mon Jan 28 21:55:11 2008 (479E958F)
    fffff880`080e6000 fffff880`080f2000   btwl2cap btwl2cap.sys Mon Jan 28 18:45:04 2008 (479E6900)
    fffff880`080f2000 fffff880`080f5380   btwrchid btwrchid.sys Mon Jan 28 21:56:24 2008 (479E95D8)
    fffff960`007b0000 fffff960`007d7000   cdd      cdd.dll      unavailable (00000000)
    fffff880`08011000 fffff880`0802e000   cdfs     cdfs.sys     Mon Jul 13 19:19:46 2009 (4A5BC112)
    fffff880`02db9000 fffff880`02de3000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`00d31000 fffff880`00df1000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
    fffff880`01200000 fffff880`01230000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00cd3000 fffff880`00d31000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`0401c000 fffff880`04020500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
    fffff880`014d1000 fffff880`01544000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
    fffff880`00e00000 fffff880`00e09000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
    fffff880`04847000 fffff880`04857000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
    fffff880`059c5000 fffff880`059d3000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
    fffff880`03cfe000 fffff880`03d81000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
    fffff880`0341b000 fffff880`03429000   cvusbdrv cvusbdrv.sys Thu Oct 29 14:37:38 2009 (4AE9E0F2)
    fffff880`047c6000 fffff880`047e2000   d554gps64 d554gps64.sys Fri Jul 10 09:53:06 2009 (4A5747C2)
    fffff880`035a5000 fffff880`035b9000   d554scard d554scard.sys Tue Oct 13 11:18:37 2009 (4AD49A4D)
    fffff880`05800000 fffff880`05858000   d557bus  d557bus.sys  Fri Oct 30 15:42:30 2009 (4AEB41A6)
    fffff880`03529000 fffff880`03531000   d557cm   d557cm.sys   Fri Oct 30 15:50:38 2009 (4AEB438E)
    fffff880`03540000 fffff880`03548000   d557mdfl d557mdfl.sys Fri Oct 30 15:46:44 2009 (4AEB42A4)
    fffff880`034be000 fffff880`03529000   d557mdm  d557mdm.sys  Fri Oct 30 15:46:58 2009 (4AEB42B2)
    fffff880`03548000 fffff880`035a5000   d557mgmt d557mgmt.sys Fri Oct 30 15:50:52 2009 (4AEB439C)
    fffff880`05858000 fffff880`05861000   d557wh   d557wh.sys   Fri Oct 30 15:42:16 2009 (4AEB4198)
    fffff880`03d81000 fffff880`03d9f000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
    fffff880`03cef000 fffff880`03cfe000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
    fffff880`0143a000 fffff880`01450000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`0597c000 fffff880`0599e000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
    fffff880`059d3000 fffff880`059e6000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
    fffff880`02c89000 fffff880`02da5000   dump_iaStor dump_iaStor.sys Fri Aug 07 08:23:37 2009 (4A7C1CC9)
    fffff880`059b9000 fffff880`059c5000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
    fffff880`03efb000 fffff880`03fef000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
    fffff880`03e00000 fffff880`03e46000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
    fffff880`03e46000 fffff880`03e8f000   e1y62x64 e1y62x64.sys Fri Jun 12 21:16:42 2009 (4A32FDFA)
    fffff880`03a00000 fffff880`03a36000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
    fffff880`011e5000 fffff880`011f9000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
    fffff880`01199000 fffff880`011e5000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
    fffff880`01555000 fffff880`0155f000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
    fffff880`01400000 fffff880`0143a000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
    fffff880`01780000 fffff880`017ca000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
    fffff800`037ec000 fffff800`03835000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
    fffff880`053b8000 fffff880`053dc000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
    fffff880`0469b000 fffff880`046b4000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
    fffff880`046b4000 fffff880`046bc080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
    fffff880`0468d000 fffff880`0469b000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
    fffff880`068eb000 fffff880`069b3000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
    fffff880`015e5000 fffff880`015ee000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
    fffff880`0437c000 fffff880`0439a000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`01024000 fffff880`01140000   iaStor   iaStor.sys   Fri Aug 07 08:23:37 2009 (4A7C1CC9)
    fffff880`04831000 fffff880`04847000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    fffff880`043ef000 fffff880`043fe000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff880`046ca000 fffff880`046d8000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
    fffff800`00ba9000 fffff800`00bb3000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
    fffff880`03c1a000 fffff880`03c5d000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
    fffff880`014b7000 fffff880`014d1000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
    fffff880`01755000 fffff880`01780000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
    fffff880`0599e000 fffff880`059a3200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
    fffff880`04600000 fffff880`04615000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
    fffff880`04747000 fffff880`0476a000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
    fffff880`00c7b000 fffff880`00cbf000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
    fffff880`03531000 fffff880`03540000   modem    modem.sys    Mon Jul 13 20:10:48 2009 (4A5BCD08)
    fffff880`03493000 fffff880`034a1000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
    fffff880`043e0000 fffff880`043ef000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff880`046bd000 fffff880`046ca000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
    fffff880`00c00000 fffff880`00c1a000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`02c00000 fffff880`02c2d000   MpFilter MpFilter.sys Sat Mar 20 01:58:08 2010 (4BA463F0)
    fffff880`080f6000 fffff880`08106000   MpNWMon  MpNWMon.sys  Sat Mar 20 01:58:00 2010 (4BA463E8)
    fffff880`069d1000 fffff880`069e9000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
    fffff880`06800000 fffff880`0682d000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
    fffff880`072f5000 fffff880`07343000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
    fffff880`07343000 fffff880`07366000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
    fffff880`01173000 fffff880`0117e000   msahci   msahci.sys   Mon Jul 13 20:01:01 2009 (4A5BCABD)
    fffff880`02df5000 fffff880`02e00000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`00f9b000 fffff880`00fa5000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
    fffff880`01459000 fffff880`014b7000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
    fffff880`03ce4000 fffff880`03cef000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
    fffff880`017ee000 fffff880`01800000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
    fffff880`01603000 fffff880`016f5000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`04891000 fffff880`0489d000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
    fffff880`068b6000 fffff880`068c9000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
    fffff880`04800000 fffff880`0482f000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`059a4000 fffff880`059b9000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
    fffff880`03b50000 fffff880`03b5f000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff880`03ac6000 fffff880`03b0b000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
    fffff880`016f5000 fffff880`01755000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
    fffff880`013de000 fffff880`013ef000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`03cd8000 fffff880`03ce4000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
    fffff800`03210000 fffff800`037ec000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
    fffff880`0123b000 fffff880`013de000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
    fffff880`04014000 fffff880`0401c000   NTIDrvr  NTIDrvr.sys  Tue Mar 24 23:09:39 2009 (49C9A073)
    fffff880`02c2d000 fffff880`02c36000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
    fffff880`053b6000 fffff880`053b7180   nvBridge nvBridge.kmd Mon Dec 14 23:35:30 2009 (4B271212)
    fffff880`048ad000 fffff880`053b5e00   nvlddmkm nvlddmkm.sys Tue Dec 15 00:06:14 2009 (4B271946)
    fffff880`06863000 fffff880`068b6000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
    fffff880`04665000 fffff880`0468c060   OA001Ufd OA001Ufd.sys Fri Mar 06 02:33:57 2009 (49B0D1E5)
    fffff880`04616000 fffff880`04664160   OA001Vid OA001Vid.sys Sun Mar 08 20:56:25 2009 (49B46939)
    fffff880`03bca000 fffff880`03be7000   onda_mt825up_dc_enum onda_mt825up_dc_enum.sys Thu Nov 05 13:24:24 2009 (4AF31858)
    fffff880`03b14000 fffff880`03b3a000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
    fffff880`00fe5000 fffff880`00ffa000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`017e2000 fffff880`017ee000   PBADRV   PBADRV.sys   Mon Jan 07 14:12:13 2008 (4782798D)
    fffff880`00fa5000 fffff880`00fd8000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`0117e000 fffff880`0118e000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`01544000 fffff880`01555000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
    fffff880`07200000 fffff880`072a6000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
    fffff880`0593f000 fffff880`0597c000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
    fffff880`00cbf000 fffff880`00cd3000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
    fffff880`0486d000 fffff880`04891000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`053dc000 fffff880`053f7000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
    fffff880`03dd6000 fffff880`03df7000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
    fffff880`03c00000 fffff880`03c1a000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
    fffff880`03c87000 fffff880`03cd8000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
    fffff880`0489d000 fffff880`048a8000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
    fffff880`02c80000 fffff880`02c89000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`0810f000 fffff880`0813d000   rdpdr    rdpdr.sys    Mon Jul 13 20:18:02 2009 (4A5BCEBA)
    fffff880`02de3000 fffff880`02dec000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`02dec000 fffff880`02df5000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
    fffff880`08157000 fffff880`0818f000   RDPWD    RDPWD.SYS    Mon Jul 13 20:16:47 2009 (4A5BCE6F)
    fffff880`015ab000 fffff880`015e5000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
    fffff880`07f25000 fffff880`07f51000   rfcomm   rfcomm.sys   Mon Jul 13 20:06:56 2009 (4A5BCC20)
    fffff880`04369000 fffff880`0437c000   rimmpx64 rimmpx64.sys Fri Nov 17 20:49:50 2006 (455E66BE)
    fffff880`068c9000 fffff880`068e1000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
    fffff880`03bab000 fffff880`03bca000   sbmount  sbmount.SYS  Tue Sep 23 11:05:14 2008 (48D905AA)
    fffff880`035c5000 fffff880`035d3000   scfilter scfilter.sys Mon Jul 13 19:50:17 2009 (4A5BC839)
    fffff880`04349000 fffff880`04369000   sdbus    sdbus.sys    Fri Oct 09 22:41:20 2009 (4ACFF450)
    fffff880`072a6000 fffff880`072b1000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
    fffff880`035b9000 fffff880`035c5000   SMCLIB   SMCLIB.SYS   Mon Jul 13 20:00:35 2009 (4A5BCAA3)
    fffff880`017da000 fffff880`017e2000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
    fffff880`07e8f000 fffff880`07f25000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
    fffff880`07e28000 fffff880`07e8f000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
    fffff880`0682d000 fffff880`0685a000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
    fffff880`00c1a000 fffff880`00c47000   stcvsm   stcvsm.sys   Fri Sep 05 16:07:55 2008 (48C1919B)
    fffff880`058c0000 fffff880`0593f000   stwrt64  stwrt64.sys  Wed Mar 10 01:03:45 2010 (4B973641)
    fffff880`04021000 fffff880`04022480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
    fffff880`01801000 fffff880`019fe000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
    fffff880`072c9000 fffff880`072db000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
    fffff880`013ef000 fffff880`013fc000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
    fffff880`0813d000 fffff880`08148000   tdtcp    tdtcp.sys    Mon Jul 13 20:16:32 2009 (4A5BCE60)
    fffff880`01000000 fffff880`0101e000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
    fffff880`03b97000 fffff880`03bab000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
    fffff960`004a0000 fffff960`004aa000   TSDDD    TSDDD.dll    Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`08148000 fffff880`08157000   tssecsrv tssecsrv.sys Mon Jul 13 20:16:41 2009 (4A5BCE69)
    fffff880`03db0000 fffff880`03dd6000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
    fffff880`0400c000 fffff880`04014000   UBHelper UBHelper.sys Mon Apr 27 04:48:19 2009 (49F57153)
    fffff880`03c5d000 fffff880`03c6f000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
    fffff880`034a1000 fffff880`034be000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
    fffff880`035e8000 fffff880`035e9f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
    fffff880`03fef000 fffff880`04000000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
    fffff880`05866000 fffff880`058c0000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
    fffff880`03e9c000 fffff880`03ef2000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
    fffff880`03400000 fffff880`0341b000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
    fffff880`03e8f000 fffff880`03e9c000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
    fffff880`00fd8000 fffff880`00fe5000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
    fffff880`02c3d000 fffff880`02c4b000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
    fffff880`02c4b000 fffff880`02c70000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
    fffff880`017ca000 fffff880`017da000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
    fffff880`00e15000 fffff880`00e2a000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`00e2a000 fffff880`00e86000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
    fffff880`0155f000 fffff880`015ab000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
    fffff880`042fe000 fffff880`0430b000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
    fffff880`03b3a000 fffff880`03b50000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
    fffff880`068e1000 fffff880`068eb000   vwifimp  vwifimp.sys  Mon Jul 13 20:07:28 2009 (4A5BCC40)
    fffff880`03b7c000 fffff880`03b97000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
    fffff880`02c70000 fffff880`02c80000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
    fffff880`00e88000 fffff880`00f2c000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
    fffff880`00f2c000 fffff880`00f3b000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`03b0b000 fffff880`03b14000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff960`00000000 fffff960`0030f000   win32k   win32k.sys   Tue Aug 31 22:58:04 2010 (4C7DC13C)
    fffff880`047e2000 fffff880`047f3000   WinUSB   WinUSB.sys   Mon Jul 13 20:06:28 2009 (4A5BCC04)
    fffff880`03ef2000 fffff880`03efb000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
    fffff880`00f92000 fffff880`00f9b000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`046fd000 fffff880`04747000   WQ_hwa   WQ_hwa.sys   Thu Jul 03 04:09:55 2008 (486C8953)
    fffff880`046d8000 fffff880`046fd000   WQ_rci   WQ_rci.sys   Thu Jul 03 04:09:55 2008 (486C8953)
    fffff880`0476a000 fffff880`0478b000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
    fffff880`04795000 fffff880`047c6000   WUDFRd   WUDFRd.sys   Mon Jul 13 20:06:06 2009 (4A5BCBEE)
    fffff880`0344f000 fffff880`03493000   WwanUsbMp64 WwanUsbMp64.sys Fri Oct 30 04:31:12 2009 (4AEAA450)
    fffff880`035d3000 fffff880`035dd000   wwuss64  wwuss64.sys  Tue Sep 22 04:10:56 2009 (4AB88690)
    fffff880`035dd000 fffff880`035e8000   wwussf64 wwussf64.sys Tue Sep 22 04:10:56 2009 (4AB88690)
    
    Unloaded modules:
    fffff880`0800b000 fffff880`08011000   INSTB64.SYS
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`0818f000 fffff880`08200000   spsys.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`035ea000 fffff880`035fb000   WQ_ldr.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`03429000 fffff880`0343a000   WinUSB.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`03a00000 fffff880`03a31000   WUDFRd.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`0341c000 fffff880`0341e000   USBD.SYS
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`03400000 fffff880`0341c000   d554gps64.sy
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`0341e000 fffff880`0344f000   WUDFRd.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`015ee000 fffff880`015fc000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`02c8a000 fffff880`02da6000   dump_iaStor.
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`02da6000 fffff880`02db9000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`04000000 fffff880`0400c000   serenum.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`03b5f000 fffff880`03b7c000   serial.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`053dc000 fffff880`053e6000   acpials.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`04800000 fffff880`04831000   WUDFRd.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    This dump blames AgileVpn.sys, also. However, as the Captain mentioned, you have some other things going on, too. I think other drivers are crashing your VPN. You still have a lot of obsolete drivers loading on your system. I also see you are running Daemon tools and it is loading at startup even though I do not see its driver listed in your dump. Daemon tools is well known for causing BSOD's with Win 7. I recommend that you completely uninstall Daemon Tools and run this SPTD uninstaller when you're done: DuplexSecure - Downloads. Select delete; do not select reinstall.

    Here is an alternative virtualization program that does not user the sptd.sys driver:
    Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

    Outdated drivers:

    btwl2cap.sys Mon Jan 28 18:45:04 2008 -
    Broadcom Bluetooth L2CAP Service, Broadcom.com - Downloads & Support

    btwrchid.sys Mon Jan 28 21:56:24 2008 -
    Bluetooth Remote Control HID Minidriver Broadcom.com - Downloads & Support

    d554gps64.sys Fri Jul 10 09:53:06 2009 -
    Dell-Wireless-5530-HSPA-Mobile-Broadband-Minicard-Modem-2

    e1y62x64.sys Fri Jun 12 21:16:42 2009 -
    ntel(R) 82567LM Gigabit Network Connection http://downloadcenter.intel.com/Default.aspx

    NTIDrvr.sys Tue Mar 24 23:09:39 2009 -
    NTI CD-ROM Filter Driver by NewTech Infosystems (likely a part of Acer Empowering Technology)OEM none at NTI - Support - OEM Resources - DVD Burning Software, Data Backup Software, CD Burning, Blu-ray Burning Software - Official Site

    OA001Ufd.sys Fri Mar 06 02:33:57 2009 -
    Creative Camera driver Creative Worldwide Support

    OA001Vid.sys Sun Mar 08 20:56:25 2009 -
    Creative Camera driver Creative Worldwide Support

    PBADRV.sys Mon Jan 07 14:12:13 2008 -
    PBA Support Driver from DellDell - Drivers and Downloads

    rimmpx64.sys Fri Nov 17 20:49:50 2006 -
    Ricoh Memory Card Reader driver OEM - none at http://www.ricoh.com

    sbmount.SYS Tue Sep 23 11:05:14 2008 -
    StorageCraft Image Mount Driver. Shadown Protect Server 3.1 and x64 Win2k3 - StorageCraft Support Center

    stcvsm.sys Fri Sep 05 16:07:55 2008 - ShadowProtect snapshot driver. StorageCraft Support Center

    UBHelper.sys Mon Apr 27 04:48:19 2009 -
    NTI CD & DVD-Maker or NTI Backup NOW! or NTI CD-Maker by NewTech Infosystems (usually in Acer Empowering Technology) OEM none at NTI - Support - OEM Resources - DVD Burning Software, Data Backup Software, CD Burning, Blu-ray Burning Software - Official Site

    WQ_hwa.sys Thu Jul 03 04:09:55 2008 -
    WiQuest Usb Host Wire Adapter, WiQuest Communications, Inc

    WQ_rci.sys Thu Jul 03 04:09:55 2008 -
    WiQuest UltraWideBand driver, WiQuest Communications, Inc

    The drivers must be updated, especially those in red font. If there are no updates, the software/hardware is obsolete and not compatible with Win7. Uninstall it. XP software is not going to run on Win 7 except in the XP mode.
    Last edited by CarlTR6; 05 Nov 2010 at 15:30.
      My Computer


 

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