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Windows 7: Multiple BSODs

07 Nov 2010   #1
grimboso

Windows 7 Ultimate x64
 
 
Multiple BSODs

Hello, for the last few weeks I have been having a ton of bluescreens, all ranging from irql_is_less_or_equal to cdd.dll.

The most annoying is that there is no specific thing that triggers them. From what I can read from the event viewer (Whish is not so much) I can't get what it is that is causing it, except that it is an Kernel-Power error.

Sometimes the BSOD will come as I surf at the internet, sometimes the computer even freezes when loading the BIOS, sometimes it can even freeze while in BIOS, and sometimes I can sit and play computer games and watch videos for hours and hours.

I have tried to run multiple malware programs such as Ad-Aware, Spybot and AVG, all of them comes out clean ( except perhaps a few cookies ). Everytime I uppdate a driver I uninstal the previous one, restart the computer and install the new one. I dont know if that is neccessary but I think I remember that it is smart to do. I try to run Defrag atleast once per week, and I clean the registery with ccleaner from time to time.

Still, I can not seem to find out what is causing the problem. Sometimes opening spotify and listeing to music can kill the PC; sometimes I can play Starcraft II or some steam game for hours and hours and nothing will happen. I have tried mem86 on both of my Ram-chips, and I have tried the windows standard test. Both came out clean. I have also run a video-stress-test which also passed.

My system-speccs are
OS: Microsoft Windows 7 Ultimate , 64 bit
CPU: AMD Phenom(tm) II X4 965 Processor, Model 4 Stepping 3
Processor Count: 4
RAM: 4095 Mb
Graphics Card: ATI Radeon HD 4870 , 1024 Mb
HD: WD 250gb
Motherboard: ASUSTeK M4N78 PRO

I have a friend who is somewhat good at computers but he could not make out what the problem was, so my minidumps will only go to the 3rd., after that he changed the setting to be Full Memory Dumps, and they are apparantly very large so I dont know what you want me to do with them

Minidumps are attached, and there are like 15 of them, perhaps you can make out what I should do / replace.

PS: CPU, Graphic Card, MB, PSU and Ram are less than 6 months old.

Thank you in advance!


My System SpecsSystem Spec
.
07 Nov 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by grimboso View Post
Hello, for the last few weeks I have been having a ton of bluescreens, all ranging from irql_is_less_or_equal to cdd.dll.

The most annoying is that there is no specific thing that triggers them. From what I can read from the event viewer (Whish is not so much) I can't get what it is that is causing it, except that it is an Kernel-Power error.

Sometimes the BSOD will come as I surf at the internet, sometimes the computer even freezes when loading the BIOS, sometimes it can even freeze while in BIOS, and sometimes I can sit and play computer games and watch videos for hours and hours.

I have tried to run multiple malware programs such as Ad-Aware, Spybot and AVG, all of them comes out clean ( except perhaps a few cookies ). Everytime I uppdate a driver I uninstal the previous one, restart the computer and install the new one. I dont know if that is neccessary but I think I remember that it is smart to do. I try to run Defrag atleast once per week, and I clean the registery with ccleaner from time to time.

Still, I can not seem to find out what is causing the problem. Sometimes opening spotify and listeing to music can kill the PC; sometimes I can play Starcraft II or some steam game for hours and hours and nothing will happen. I have tried mem86 on both of my Ram-chips, and I have tried the windows standard test. Both came out clean. I have also run a video-stress-test which also passed.

My system-speccs are
OS: Microsoft Windows 7 Ultimate , 64 bit
CPU: AMD Phenom(tm) II X4 965 Processor, Model 4 Stepping 3
Processor Count: 4
RAM: 4095 Mb
Graphics Card: ATI Radeon HD 4870 , 1024 Mb
HD: WD 250gb
Motherboard: ASUSTeK M4N78 PRO

I have a friend who is somewhat good at computers but he could not make out what the problem was, so my minidumps will only go to the 3rd., after that he changed the setting to be Full Memory Dumps, and they are apparantly very large so I dont know what you want me to do with them

Minidumps are attached, and there are like 15 of them, perhaps you can make out what I should do / replace.

PS: CPU, Graphic Card, MB, PSU and Ram are less than 6 months old.

Thank you in advance!
Full memory DMPas can be uploaded to a file share service like rapidshare.

The cause of most if not all of these is memory management

You need to run a thorough memory test for 7-8 passes (overnight at least)

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.


Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.

There are also a few old drivers that should be updated.


Ken J
My System SpecsSystem Spec
07 Nov 2010   #3
grimboso

Windows 7 Ultimate x64
 
 

Thanks for a quick reply. I will do a Memtest and then post the report.

Edit: Any specific drivers I should uppdate? I have tried to uppdate the chipset and graphic card drivers. I can't seem to find the correct driver for CPU ( If there is any ) or for my intergrated VIA soundcard. I can only find for the newer cards on their site. Any other than those I should get?
My System SpecsSystem Spec
.

08 Nov 2010   #4
grimboso

Windows 7 Ultimate x64
 
 

Allright I have run the memtest now, and I have tried with my current 2 ram chips and my old chips. Im Slot 1, 2 and 3 I recieve no error, whatsoever. In slot 4 I sometimes recieve a error with all of the chips. If I run 1 chip in for example slot 1 and 4 I sometimes recieve an error. The chips I used was placed in 3 and 4 earlier, so I now use 1 and 2.

I have re-installed Windows, and installed the Graphic Card driver, Motherboard driver ( ethernet, smbus and chipset) and the Audio driver. The system have now been running smooth for as long as it has been, so it might have been a bogus driver or setting or just the slot4 that was bad?

Anyway the system is now stable. Thank you so much for your help!
My System SpecsSystem Spec
12 Nov 2010   #5
grimboso

Windows 7 Ultimate x64
 
 

After several days of smooth running and without problems ( I reformated and use only the 2 rams that I have teste thorougly with an overnight memtest (9 passes)) I now have gotten some bsod's again. I have uppdated all the drivers that I know of, I use Microsoft Security Essentials since I read it is better than other, and free.

The both BSOD's have occured while playing World of Warcraft.

gpu temprature is at about 65 degrees celcius, cpu is at about 55, and the MB is at about 35 during playtime.

Power-settings is set to High Performance.

Attached is the 2 newest dumpfiles..

Thanks in advance,

Grimboso.
My System SpecsSystem Spec
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