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Windows 7: BSOD IRQL not less or equal

07 Nov 2010   #1

Windows 7 Home Premium 64 bit
BSOD IRQL not less or equal


My OS is Win 7 64 bit OEM, and the PC came with minor overclock already from I've had the pc for 18 days, and had maybe 3-4 bsod previous to the one today (sorry can't rem the error message with those). Today altered the overclock settings in bios, and got the bsod again (info attached) when playing Lord of the Rings Online. Previous bsod's happened not when gaming.

Checked drivers and all are up to date. Ran deep scan with avast free, no malware was detected.

Thanks in advance for any advice anyone can offer.

My System SpecsSystem Spec
08 Nov 2010   #2

Windows 7 Ultimate x64 SP1

Nothing much info in single dump so it'll much better if you follow this instruction:
Blue Screen of Death (BSOD) Posting Instructions

Anyway your dump has bugcheck 0xA = IRQL_NOT_LESS_OR_EQUAL could be caused by driver or RAM.

Start troubleshooting by removing Avast and replace it with MSE.

Then update these drivers:
yk62x64.sys  Mon Sep 28 01:19:31 2009 --> Marvel Yukon Ethernet driver
copperhd.sys Tue May 23 20:51:13 2006 --> Razer Diamondback
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck A, {11, d, 1, fffff80002cc4694}

Probably caused by : ntkrnlmp.exe ( nt!KiCancelTimer+28 )

Followup: MachineOwner

3: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arg1: 0000000000000011, memory referenced
Arg2: 000000000000000d, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002cc4694, address which referenced memory

Debugging Details:

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ef50e0


fffff800`02cc4694 f00fba2b07      lock bts dword ptr [rbx],7





TRAP_FRAME:  fffff88002ffd7f0 -- (.trap 0xfffff88002ffd7f0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff88002ffd9b8 rbx=0000000000000000 rcx=0000000000000011
rdx=00000000000126d9 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002cc4694 rsp=fffff88002ffd980 rbp=0000000000000001
 r8=0000000000015eee  r9=0000000000000000 r10=0000000000000e81
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
fffff800`02cc4694 f00fba2b07      lock bts dword ptr [rbx],7 ds:2711:00000000`00000000=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002cbcca9 to fffff80002cbd740

fffff880`02ffd6a8 fffff800`02cbcca9 : 00000000`0000000a 00000000`00000011 00000000`0000000d 00000000`00000001 : nt!KeBugCheckEx
fffff880`02ffd6b0 fffff800`02cbb920 : 00000000`00000000 00000000`00000011 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`02ffd7f0 fffff800`02cc4694 : 00000000`00000001 fffffa80`075997c0 00000000`00000000 00001f80`01000d81 : nt!KiPageFault+0x260
fffff880`02ffd980 f7fffffa`fc324d43 : fffff880`02fd5180 00000000`00000001 fffff880`02fe00c0 00000000`00000000 : nt!KiCancelTimer+0x28
fffff880`02ffd9c0 fffff880`02fd5180 : 00000000`00000001 fffff880`02fe00c0 00000000`00000000 00000000`00000010 : 0xf7fffffa`fc324d43
fffff880`02ffd9c8 00000000`00000001 : fffff880`02fe00c0 00000000`00000000 00000000`00000010 00000000`00000000 : 0xfffff880`02fd5180
fffff880`02ffd9d0 fffff880`02fe00c0 : 00000000`00000000 00000000`00000010 00000000`00000000 00000000`00000000 : 0x1
fffff880`02ffd9d8 00000000`00000000 : 00000000`00000010 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffff880`02fe00c0


fffff800`02cc4694 f00fba2b07      lock bts dword ptr [rbx],7


SYMBOL_NAME:  nt!KiCancelTimer+28

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  ntkrnlmp.exe


FAILURE_BUCKET_ID:  X64_0xA_nt!KiCancelTimer+28

BUCKET_ID:  X64_0xA_nt!KiCancelTimer+28

Followup: MachineOwner
My System SpecsSystem Spec
08 Nov 2010   #3

Windows 7 Home Premium 64 bit

Sorry about that, I followed the instructions but uploaded the wrong file.
My System SpecsSystem Spec

08 Nov 2010   #4

Windows 7 Ultimate x64 SP1

Hi jayarte no problem about that,
Hmm still the same dump as before, so follow the suggestion above.
Make sure to do the update and see how is it goes. If still get BSOD then attach the new files here.
My System SpecsSystem Spec
08 Nov 2010   #5

Windows 7 Home Premium 64 bit

I decided to update the drivers first and try for a few days until/if I get another bsod, then uninstall Avast so it might be easier to see which, if any, was the cause of the crash.

Thanks for the help, wish, much appreciated.
My System SpecsSystem Spec
14 Nov 2010   #6

Windows 7 Home Premium 64 bit
Another bsod

I've had another bsod, this time whilst browsing only (using firefox). I hope I've been more successful this time in gathering the data and uploading it.

I've also attached 3 cpuz screens to show cpu overclock and memory timings because I think the latter are wrong but don't have a clue how to adjust them correctly, plus SIW screens to give more detailed info on memory.

Please let me know if you need any more data, and thanks once again for any help anyone can offer.

Actually I'll post the cpu and siw screens in the post below, because for some reason I can't upload them to this post.
My System SpecsSystem Spec
14 Nov 2010   #7

Windows 7 Home Premium 64 bit
more info

Forgot to say I have uninstalled Avast and installed MSE and the bsod happened a couple of days after that.

The slight overclock which the pc came with also caused bsod, but I reckon it's prob because I haven't got the correct overclock for this system yet. I'm a bit of a noob when it comes to overclocking and I tend to copy settings people post on forums. I know that's not the best way, but my illness makes it hard for me to concentrate, so fiddling around with settings and testing is just beyond my reach, unfortunately. I prefer to get some settings someone has tried and then tweak them until they are right for my pc set-up, but I feel out of my depth with this new cpu.

Screens of cpuz and siw attached for further info.
My System SpecsSystem Spec
14 Nov 2010   #8

Windows 7 Ultimate x64 SP1

Hi again,
Yes, I see you have update the drivers and the 2 new dmp files have IRQL_NOT_LESS_OR_EQUAL (0xa) and DRIVER_IRQL_NOT_LESS_OR_EQUAL (0xd1) bugcheck.
Usual caused by driver and RAM but your overclock system is most likely the caused.

Honestly I don't have much experience with hardware stuff, so I'll search help for you.
The only things that I can suggest is : could you adjust the CPU clock into default clocks?
Default Frequency = 2800 Mhz
Your current Frequency = 3800 Mhz
Overclock Ratio = 1.35
My System SpecsSystem Spec
14 Nov 2010   #9

Windows 7 Home Premium 64bit

A 1000Mhz overclock on that Cpu (about 35-36% OC) is a bit more than a mild OC.

What Im curious about is the vcore seems quite low for 3.8Ghz.

If it were me, being as the PC is new, take it back and make them replace or fix it.

However, if you want to try and resolve the issue yourself:

My guess is its just unstable.
You can try running Prime95 and see what happens.
Chances are it will fail. But that will let you know its a hardware issue.

So to isolate it, the first thing I would do is go into the bios and reset to optimized deafults.

This should return everything to default speeds.

Next, test the hardware itself to be sure it is good.

Then, run Memtest86 to ensure memory is good.
If it checks good, boot to Windows and run Prime 95.

You want to be sure the hardware itself is good before attempting any OC.
My System SpecsSystem Spec
14 Nov 2010   #10
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit


Have easy way to get rid of OC and back to default.

Do you have ASUS TurboV EVO installed on the PC?
Go to start> All Programs> Asus It should be listed there. Open it if it is.

Let me know.

Wishmaster I was typing when you posted. Leave it as is and run your test or get rid of OC? Your call.

TurboV is the software they use to OC with. It can be accessed easier than thru bios. In the picture they have his set on #3.
Set mine there and it goes to 3.8GHz.
Click the "0" and then click Apply then the system will auto reboot to default settings.
Bios is now reset to defaults also.
Software accessed Bios.
My System SpecsSystem Spec

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