ntoskrnl.exe causing the problem ??

zerox11 · 11 Nov 2010

Hi

I'm happy to have found this amazing forum and I'm pretty sure I'll get all my problems solved or answered. Alright enough talk let me explain my issue.

Almost 2 weeks ago I formatted my computer ( Full Install ) and days later I started having issues when playing music or videos that contain sound. Every time I listen to music or watch a video I get this sound as if the computer is going to crash but nothing happens. It happens randomly. I even updated my sound and graphics card drivers and still no luck. Yesterday I was using my webcam and all of a sudden BSOD. Also while on the BSOD the computer kept making the sound I always hear when listening to music. So I had to turned off the computer because the sound is very annoying. So this is the results of the dump file but I'm not sure if this BSOD has to do anything with the noise I've been getting.

Is Windows 7 . . .
- 64 bit
- Age of System - About 2 years and months
- Age of OS - About 2 Weeks

Thanks for your time.

z3r0w

brady · 11 Nov 2010

64 bit kernel running 32 bit driver? Has your audio worked properly since the new installation?

Was the driver an automatic installation through windows update? or did you get the chance to pick and choose?

zerox11 · 11 Nov 2010

Hi Brady

Thanks for the Reply

I installed the drivers for my Nvidia 8800 GT which I got at their website ( I Got the 64-bit driver). I updated my sound card driver using a software called Driver Genius. The reason I ran a driver update scan with this program was to see if a new driver would fix this issue. So yeah before installing the new drivers the issue already existed.

zerox11 · 12 Nov 2010

bump

Jonathan_King · 12 Nov 2010

Hello,

The dump is blaming lvrs64.sys, your Logitech Quickcam software:

Code:

lvbflt64.sys                Tue Jul 27 03:59:08 2010 (4C4E91CC)
LVPr2M64.sys                Fri May 07 21:38:16 2010 (4BE4C088)
lvrs64.sys                  Tue Jul 27 04:00:02 2010 (4C4E9202)
lvsels64.sys                Tue Jul 27 03:59:23 2010 (4C4E91DB)
lvuvc64.sys                 Tue Jul 27 04:00:43 2010 (4C4E922B)

Try updating it here: Support + Downloads

...Summary of the dumps

Code:


Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Nov 10 21:33:28.804 2010 (UTC - 5:00)
System Uptime: 0 days 15:59:03.521
*** WARNING: Unable to verify timestamp for lvrs64.sys
*** ERROR: Module load completed but symbols could not be loaded for lvrs64.sys
Probably caused by : lvrs64.sys ( lvrs64+101fc )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_lvrs64+101fc
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

zerox11 · 13 Nov 2010

Thanks Jonathan I remember downloading the lasted update from them but I'll go check and install it again.

so this doesnt have anything to do with the annoying sound ??

Jonathan_King · 13 Nov 2010

We can't really tell what the definite cause it. We usually work based on percentages and trial-and-error. In other words, read 5-15 dumps, and see what they say. Uninstall or update programs that we suspect and hope the BSODs stop.

Hopefully the Logitech update will do the trick. If not, upload a new report and we'll take another look.

zerox11 · 13 Nov 2010

Alright I just installed the new update lets see how the computer behaves and I'll run a second report if the problem still persist

Thanks again

Jonathan_King · 13 Nov 2010

Sounds good. Good luck!