McAfee Anti-Virus Error

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  1. Posts : 73
    Windows 7 Home Premium 64bit
       #1

    McAfee Anti-Virus Error


    I was using my computer when McAfee Anti-Virus upgraded itself automatically. Unfortunately, it malfunctioned and caused Internet Explorer to crash. When IE continued to crash now and then, I suspected that McAfee was causing it, so I reinstalled McAfee and IE is working fine now. However, I got the following error from Action Center before reinstalling McAfee. The computer seems to be working fine now, although I can't see some images on websites such as Google Streetview. Please help.

    Description
    Faulting Application Path: C:\Program Files (x86)\Dell\Dell WWAN\WMCore\mini_WMCore.exe
    Problem signature
    Problem Event Name: APPCRASH
    Application Name: mini_WMCore.exe
    Application Version: 0.0.0.0
    Application Timestamp: 4b0e5dd8
    Fault Module Name: unknown
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Code: c0000005
    Exception Offset: 00000000
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 6153
      My Computer


  2. Posts : 568
    Win7 x64 Ultimate SP1
       #2

    Your best first option at this time is to uninstall McAfee and use one of the free AV's, I prefer Microsoft Security Essentials but there are others.

    Ken
      My Computer


  3. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #3

    Sonic Order said:
    I was using my computer when McAfee Anti-Virus upgraded itself automatically. Unfortunately, it malfunctioned and caused Internet Explorer to crash. When IE continued to crash now and then, I suspected that McAfee was causing it, so I reinstalled McAfee and IE is working fine now. However, I got the following error from Action Center before reinstalling McAfee. The computer seems to be working fine now, although I can't see some images on websites such as Google Streetview. Please help.

    Description
    Faulting Application Path: C:\Program Files (x86)\Dell\Dell WWAN\WMCore\mini_WMCore.exe
    Problem signature
    Problem Event Name: APPCRASH
    Application Name: mini_WMCore.exe
    Application Version: 0.0.0.0
    Application Timestamp: 4b0e5dd8
    Fault Module Name: unknown
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Code: c0000005
    Exception Offset: 00000000
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 6153
    McAfee has a very bad reputation on Win7 systems
    Remove it and use MSE
      My Computer


  4. Posts : 1,436
    Windows 8.1 Pro x64
       #4

    I bought my new laptop thursday, and it had McAfee on it. I uninstalled it and put Avast. Should I wish to MSE?
      My Computer


  5. Posts : 2,009
    Windows 7 Ultimate x86
       #5

    That's clearly your matter of choice.
    I use Avast for over 2 years now on 4 PCs without any problems at all. (besides the occasional false positive)
    If at one point you feel like it's not the program for you, uninstall it and switch to MSE.
    Both shouldn't give you any grieve unlike McAfee/Symantec.

    -DG
      My Computer


  6. Posts : 73
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    Does anyone what C:\Program Files (x86)\Dell\Dell WWAN\WMCore\mini_WMCore.exe
    is?
      My Computer


  7. Posts : 2,009
    Windows 7 Ultimate x86
       #7

    That is apparently the Dell Wireless Driver

    I'm going on a limb here but to me it looks like McAfee stopped the driver to connect to somewhere and the driver's response was a crash.
    Hard to say if McAfee stopped it because it was a bogus connection or because it's installation/upgrade failed.
    If you want to stick with McAfee use their tool do uninstall it completely before you re install the new version.

    How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

    -DG
      My Computer


  8. Posts : 73
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    I used McAfee's removal tool and reinstalled the Anti-Virus software. If C:\Program Files (x86)\Dell\Dell WWAN\WMCore\mini_WMCore.exe is a wireless driver, which one is it on Dell's website? If it crashed, do I need to reinstall the driver as well?
      My Computer


  9. Posts : 2,009
    Windows 7 Ultimate x86
       #9

    your Dell Driver you should find here:
    Dell - Drivers and Downloads
    enter your Service Tag for easier selection.

    You can try the one installed first. Chances are, now that your McAfee works correctly, it will do as it should.
    In case it crashes again, you could still get it from that Dell Site

    -DG
      My Computer


  10. Posts : 69
    Windows 7 professional x86/
       #10

    HonorGamer said:
    I bought my new laptop thursday, and it had McAfee on it. I uninstalled it and put Avast. Should I wish to MSE?

    Avast webshield stole about 70% of my bandwidth and it's detection rate is below both MSE and Avira AV

    AV-Test.org · Tests of Anti-Virus- and Security-Software
      My Computer


 
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