BSOD intermittent

Page 1 of 2 12 LastLast

  1. Posts : 8
    Windows 7 64 bit
       #1

    BSOD intermittent


    I have a Lenovo 4313CTO Windows 7 (64-bit) preinstalled OS fully patched from MS and Lenovo.

    Additional Info:
    Log Name: System
    Source: Microsoft-Windows-WER-SystemErrorReporting
    Date: 11/6/2010 03:02:52 AM
    Event ID: 1001
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: LAP20-WIN7
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xfffffa8003bcfbb0, 0xfffff80004a64518, 0xfffffa800873c710). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: .
    Event Xml:

    BugcheckCode159BugcheckParameter10x3BugcheckParameter20xfffffa8003bcfbb0BugcheckParameter30xfffff80004a64518BugcheckParameter40xfffffa800873c710SleepInProgresstruePowerButtonTimestamp0


    param10x0000009f (0x0000000000000003, 0xfffffa8003bcfbb0, 0xfffff80004a64518, 0xfffffa800873c710)param2C:\Windows\MEMORY.DMPparam3


    How do I fix this problem?
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Welcome to SF!

    You're getting consistent 9F bugchecks, a sure sign of a driver problem.

    Could you enable driver verifier?

    Driver Verifier - Enable and Disable

    ...Summary of the dumps
    Code:
    
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Fri Nov  5 06:31:39.771 2010 (UTC - 5:00)
    System Uptime: 0 days 15:22:39.395
    Probably caused by : ntkrnlmp
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x9F_3_IMAGE_ntkrnlmp
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Thu Oct 28 12:30:09.831 2010 (UTC - 5:00)
    System Uptime: 0 days 1:47:56.280
    Probably caused by : ntkrnlmp
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x9F_3_IMAGE_ntkrnlmp
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Tue Oct 26 11:39:44.991 2010 (UTC - 5:00)
    System Uptime: 0 days 13:08:43.490
    Probably caused by : ntkrnlmp
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x9F_3_IMAGE_ntkrnlmp
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Mon Oct 25 20:10:14.814 2010 (UTC - 5:00)
    System Uptime: 1 days 8:58:11.389
    Probably caused by : ntkrnlmp
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x9F_3_IMAGE_ntkrnlmp
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
    
      My Computer


  3. Posts : 8
    Windows 7 64 bit
    Thread Starter
       #3

    Driver Verifier created more BSOD


    I enabled Driver Verifer, rebooted and got repeated BSOD until it asked me to do a System Restore (which I did) to get back into Windows.

    I am now back into Windows. What's the next step?

    How do I get the results of the Driver Verifier BSOD's to you?
      My Computer


  4. Posts : 670
    Windows 7 x64
       #4

    BeachMan247 said:
    I enabled Driver Verifer, rebooted and got repeated BSOD until it asked me to do a System Restore (which I did) to get back into Windows.

    I am now back into Windows. What's the next step?

    How do I get the results of the Driver Verifier BSOD's to you?

    Get a few bsod's with DV on, and then attach the crash dumps.
      My Computer


  5. Posts : 8
    Windows 7 64 bit
    Thread Starter
       #5

    more BSOD this morning


    Here is the most recent dump (after another BSOD in windows this morning). This is after system restore (from boot BSOD by enabling Driver Verifier) from last night.

    I do not know if this captured the Driver Verifier BSOD's from last night.

    I will reenable Driver Verifier and post the resulting dumps, as requested.
      My Computer


  6. Posts : 13,354
    Windows 7 Professional x64
       #6

    Unfortunately, that didn't include the verifier-enabled dumps. We can work on some other probable causes though.

    McAfee is known to cause BSODs, so remove that with this tool: http://download.mcafee.com/products/...tches/MCPR.exe

    MSE is the recommended replacement: http://www.microsoft.com/security_essentials

    PGP has some old drivers loaded, and according to WER, crashed at least once. I recommend that you remove that, or at least update it if possible.

    Do you have a USB camera, or webcam? If so, what is is?

    rasl2tp.sys is mentioned in 3 out of 4 dumps:
    Code:
    FAULTING_MODULE: fffff88004538000 rasl2tp
    It seems to be a Windows networking driver, and doesn't conflict with the first dump's line:
    Code:
    FAULTING_MODULE: fffff88005400000 AgileVpn
    To me, that implies a network error. Removing McAfee may help that.

    Anyway, make sure Verifier is enabled, and wait for a crash. Then check in C:\Windows\Minidump for dumps dated from today or newer, and if present, upload them: https://www.sevenforums.com/tutorials...en-forums.html
      My Computer


  7. Posts : 8
    Windows 7 64 bit
    Thread Starter
       #7

    Whew!! It took me all morning to recover from reenabling DV as requested.

    I did a manual Restore Point, enabled DV and rebooted:

    1st-3rd reboots: The system would not reboot into windows and hung with the glowing flags. HD stops working. Had to do a hard boot each time (power unplugged, no battery)

    4th reboot: hit F8 to get to system restore. windows picked my manual Restore Point. rebooted

    5th reboot: windows booted. I logged in but it complained of no profile in c:\windows\system32.... no personal destop icons, different skin. ran a BSOD Dump & System File Collection app. and got a BSOD!!

    6th-10th reboots: login screens, but no login "The User Profile Service failed the login. User profile cannot be loaded."

    11th reboot: into safe mode, did a prior, automatic restore point. rebooted

    12th reboot: Finally back into windows!! Ran a BSOD Dump & System File Collection app
    which is attached here.

    NOTE: no recent dumps in minidump, but I included all that I found. (maybe this is when it started happening)

    USB camera, or webcam is embedded in the laptop lid with the latest lenovo drivers (it is generic "Integrated Camera" in Device Mangler, properties say it is Ricoh, .
      My Computer


  8. Posts : 13,354
    Windows 7 Professional x64
       #8

    I guess all I can recommend at this point is keep trying. Enable Verifier again, and just keep trying to boot into Windows until you succeed. Leave it frozen for maybe 60 seconds, and if no joy, reboot and try again.

    I'd say give up after about 10 tries.
      My Computer


  9. Posts : 8
    Windows 7 64 bit
    Thread Starter
       #9

    OK. Here goes...
      My Computer


  10. Posts : 8
    Windows 7 64 bit
    Thread Starter
       #10

    hmm...nothing but BSOD's and system restores. I have attached the BSOD after DV enabling.

    Can I try selecting individual drivers to pick on one at a time?
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd
All times are GMT -5. The time now is 02:13.
Find Us