Minidump crash report: translation needed.


  1. Posts : 9
    Windows 7 Ultimate 64-bit
       #1

    Minidump crash report: translation needed.


    Hello! I am hoping someone can help tell me what the cause of my computer crashing today and restarting was; I'm including the minidump file. Thank you!

    I am running Win 7 64-bit, ASUS mobo that's four years old (but BIOS is updated), on the 590 chipset. 4 Gigs of Corsair RAM, WD Caviar Black 640gig HDD, 8800 GTS eVGA card.

    --Dave
      My Computer


  2. Posts : 507
    Windows 7 Ultimate x64 SP1
       #2

    Hi Dave,
    Your single dmp indicated REFERENCE_BY_POINTER (18) = usual caused by 3rd driver.
    Then I see you have several drivers that need to be updated:
    Code:
    ASACPI.sys   Sun Mar 27 18:30:36 2005 -> Asus ATK0110 ACPI Utility 
    SiWinAcc.sys Thu Jun 14 17:02:02 2007 -> Silicon Image driver 
    SiRemFil.sys Wed Jun 20 12:42:10 2007 -> Silicon Image driver 
    SI3132.sys   Wed Oct 03 11:39:29 2007 -> Silicon Image driver
    nvm62x64.sys Fri Oct 17 14:01:06 2008 -> nVidia Ethernet Networking Driver (nForce chipset driver)
    ctac32k.sys  Wed Jul 02 01:38:22 2008 -> Creative Audio Driver
    Uninstall RivaTuner because it have some issue with windows 7.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 18, {0, fffffa8008a5e700, e902, fffffa8008a5f00f}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+46411 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    REFERENCE_BY_POINTER (18)
    Arguments:
    Arg1: 0000000000000000, Object type of the object whose reference count is being lowered
    Arg2: fffffa8008a5e700, Object whose reference count is being lowered
    Arg3: 000000000000e902, Reserved
    Arg4: fffffa8008a5f00f, Reserved
        The reference count of an object is illegal for the current state of the object.
        Each time a driver uses a pointer to an object the driver calls a kernel routine
        to increment the reference count of the object. When the driver is done with the
        pointer the driver calls another kernel routine to decrement the reference count.
        Drivers must match calls to the increment and decrement routines. This bugcheck
        can occur because an object's reference count goes to zero while there are still
        open handles to the object, in which case the fourth parameter indicates the number
        of opened handles. It may also occur when the object’s reference count drops below zero
        whether or not there are open handles to the object, and in that case the fourth parameter
        contains the actual value of the pointer references count.
    
    Debugging Details:
    ------------------
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x18
    
    PROCESS_NAME:  SteamService.e
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff80001c08fdc to fffff80001c71740
    
    STACK_TEXT:  
    fffff880`101ae428 fffff800`01c08fdc : 00000000`00000018 00000000`00000000 fffffa80`08a5e700 00000000`0000e902 : nt!KeBugCheckEx
    fffff880`101ae430 fffff800`01f6d329 : fffff880`101aeca0 fffff880`101ae738 00000000`00000003 00000000`0000e406 : nt! ?? ::FNODOBFM::`string'+0x46411
    fffff880`101ae490 fffff800`01f93e41 : fffff880`101ae901 fffff800`01f6257a fffffa80`00000001 fffffa80`053db700 : nt!ObpWaitForMultipleObjects+0x2d3
    fffff880`101ae960 fffff800`01c70993 : fffffa80`08aea060 fffff800`021ec64c 0000007f`c5adb421 fffff800`01f87414 : nt!NtWaitForMultipleObjects32+0xec
    fffff880`101aebb0 00000000`754b2dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`0074f0f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x754b2dd9
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt! ?? ::FNODOBFM::`string'+46411
    fffff800`01c08fdc cc              int     3
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+46411
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9
    
    FAILURE_BUCKET_ID:  X64_0x18_nt!_??_::FNODOBFM::_string_+46411
    
    BUCKET_ID:  X64_0x18_nt!_??_::FNODOBFM::_string_+46411
    
    Followup: MachineOwner
    ---------
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 18:42.
Find Us