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Windows 7: BSOD at system startup

09 Nov 2010   #1

Windows 7 Enterprise 64 bit
BSOD at system startup

Hello, I'm hoping to get some help in solving a BSOD that happens to one of our systems at startup, after it restarts it seems to function properly.

The error from the event log is
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000046, 0xfffff80002ce8034, 0x0000000000000000, 0x0000000000000001). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 110910-23977-01.

The system is a lenovo T400 notebook with windows 7 enterprise 64-bit, we have many such systems and this problem is only happening on one of them, all were imaged several months ago. The user has installed a fair bit of accessibility software which they don't wish to lose so I'd like to avoid a system restore if possible.

I've attached the mini dump file.
I appreciate any help you can give. If you have further questions please don't hesitate to ask.

My System SpecsSystem Spec
09 Nov 2010   #2

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_bsod[1].zip\110910-33571-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c1f000 PsLoadedModuleList = 0xfffff800`02e5ce50
Debug session time: Tue Nov  9 11:24:02.180 2010 (GMT-5)
System Uptime: 0 days 0:00:34.975
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000046, fffff80002cbe034, fffff8a000024010, 0}
Unable to load image \SystemRoot\System32\Drivers\DeepFrz.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for DeepFrz.sys
*** ERROR: Module load completed but symbols could not be loaded for DeepFrz.sys
Probably caused by : DeepFrz.sys ( DeepFrz+24830 )
Followup: MachineOwner
1: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arg1: ffffffffc0000046, The exception code that was not handled
Arg2: fffff80002cbe034, The address that the exception occurred at
Arg3: fffff8a000024010, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
Debugging Details:
EXCEPTION_CODE: (NTSTATUS) 0xc0000046 - An attempt to release a mutant object was made by a thread that was not the owner of the mutant object.
fffff800`02cbe034 488b8424b8010000 mov     rax,qword ptr [rsp+1B8h]
EXCEPTION_PARAMETER1:  fffff8a000024010
EXCEPTION_PARAMETER2:  0000000000000000
PROCESS_NAME:  csrss.exe
EXCEPTION_RECORD:  fffff88006fb8630 -- (.exr 0xfffff88006fb8630)
ExceptionAddress: fffff80002cbe034 (nt!RtlRaiseStatus+0x0000000000000018)
   ExceptionCode: c0000046
  ExceptionFlags: 00000001
NumberParameters: 0
TRAP_FRAME:  fffff88006fb8470 -- (.trap 0xfffff88006fb8470)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffff88006fb86d0
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002cbe034 rsp=fffff88006fb8610 rbp=0000000000000000
 r8=0000000000000000  r9=fffff88007c05200 r10=0000000000000020
r11=fffff88006fb8be0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
fffff800`02cbe034 488b8424b8010000 mov     rax,qword ptr [rsp+1B8h] ss:0018:fffff880`06fb87c8=fffff80002cbe034
Resetting default scope
LAST_CONTROL_TRANSFER:  from fffff80002cc9a39 to fffff80002c8f740
fffff880`06fb7b68 fffff800`02cc9a39 : 00000000`0000001e ffffffff`c0000046 fffff800`02cbe034 fffff8a0`00024010 : nt!KeBugCheckEx
fffff880`06fb7b70 fffff800`02d93459 : fffff880`06fb8630 fffff880`06fb8630 fffff880`06fb8470 fffff880`06fb86d0 : nt!KiDispatchException+0x1b9
fffff880`06fb8200 fffff800`02c913fb : fffff880`06fb8630 fffffa80`09206b60 00000000`00000001 00000000`00000000 : nt!KiRaiseException+0x1b9
fffff880`06fb8330 fffff800`02c8e993 : 00000000`00000006 fffff8a0`000234a8 00000000`00000000 00000000`00000000 : nt!NtRaiseException+0x7b
fffff880`06fb8470 fffff800`02cbe034 : fffff880`06fb8630 fffff880`06fb86d0 fffffa80`00000001 fffff880`06fb8670 : nt!KiSystemServiceCopyEnd+0x13
fffff880`06fb8610 fffff800`02c98610 : fffff880`07c05240 fffffa80`c0000043 00000001`00060000 fffff880`06fb8bc8 : nt!RtlRaiseStatus+0x18
fffff880`06fb8bb0 fffff880`01b3e830 : 00000000`00000001 00000000`00000001 fffff880`06fb8e00 fffff800`02fc1b00 : nt!KeReleaseMutant+0x260
fffff880`06fb8c60 00000000`00000001 : 00000000`00000001 fffff880`06fb8e00 fffff800`02fc1b00 00000000`00000000 : DeepFrz+0x24830
fffff880`06fb8c68 00000000`00000001 : fffff880`06fb8e00 fffff800`02fc1b00 00000000`00000000 fffff800`02e1e888 : 0x1
fffff880`06fb8c70 fffff880`06fb8e00 : fffff800`02fc1b00 00000000`00000000 fffff800`02e1e888 00000000`00000000 : 0x1
fffff880`06fb8c78 fffff800`02fc1b00 : 00000000`00000000 fffff800`02e1e888 00000000`00000000 fffff880`047ec2d0 : 0xfffff880`06fb8e00
fffff880`06fb8c80 fffff880`047e8fc0 : fffffa80`08d43b30 00000000`00000000 fffffa80`00000000 fffffa80`08d43b30 : nt! ?? ::NNGAKEGL::`string'+0x13853
fffff880`06fb8db0 fffff800`02f92807 : fffffa80`08d43b30 fffff800`02f92200 00000000`00000007 fffffa80`08bb0fb8 : mouclass!MouseClassCreate+0x320
fffff880`06fb8e50 fffff800`02f88e84 : fffffa80`08d3f060 00000000`00000000 fffffa80`0940d4b0 fffff880`06fb9100 : nt!IopParseDevice+0x5a7
fffff880`06fb8fe0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ObpLookupObjectName+0x585
fffff880`01b3e830 ??              ???
SYMBOL_NAME:  DeepFrz+24830
FOLLOWUP_NAME:  MachineOwner
IMAGE_NAME:  DeepFrz.sys
FAILURE_BUCKET_ID:  X64_0x1E_DeepFrz+24830
BUCKET_ID:  X64_0x1E_DeepFrz+24830
Followup: MachineOwner
1: kd> lmtsmn
start             end                 module name
fffff880`0477a000 fffff880`047b8000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00f52000 fffff880`00fa9000   ACPI     ACPI.sys     Tue Dec 01 02:18:02 2009 (4B14C32A)
fffff880`03c53000 fffff880`03cdd000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`03c0f000 fffff880`03c25000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`03eca000 fffff880`03ed2000   Ai2Chroniker Ai2Chroniker.sys Wed Jun 16 16:32:02 2010 (4C1934C2)
fffff880`055f8000 fffff880`055ff000   Ai2Mmpd  Ai2Mmpd.sys  Wed Jun 16 16:32:10 2010 (4C1934CA)
fffff880`011ae000 fffff880`011b9000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`0169b000 fffff880`016a5000   ApsHM64  ApsHM64.sys  Thu Oct 08 22:18:01 2009 (4ACE9D59)
fffff880`01200000 fffff880`01225000   Apsx64   Apsx64.sys   Thu Oct 08 22:22:36 2009 (4ACE9E6C)
fffff880`01160000 fffff880`01169000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01169000 fffff880`01193000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`02eb4000 fffff880`02f6e000   ATSwpWDF ATSwpWDF.sys Thu Jan 14 17:19:26 2010 (4B4F986E)
fffff880`00e1e000 fffff880`00e2a000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
fffff880`02e33000 fffff880`02e3a000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`03eb9000 fffff880`03eca000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`02d2c000 fffff880`02d4a000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff880`07abd000 fffff880`07b88000   CAX_CNXT CAX_CNXT.sys Tue Jun 30 15:59:52 2009 (4A4A6EB8)
fffff880`07c3a000 fffff880`07dae000   CAX_DPV  CAX_DPV.sys  Tue Jun 30 16:05:11 2009 (4A4A6FF7)
fffff880`07a6b000 fffff880`07abd000   CAXHWAZL CAXHWAZL.sys Tue Jun 30 16:01:14 2009 (4A4A6F0A)
fffff960`006b0000 fffff960`006d7000   cdd      cdd.dll      Wed May 19 15:48:26 2010 (4BF4408A)
fffff880`02e00000 fffff880`02e2a000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`05d27000 fffff880`05dca000   CHDRT64  CHDRT64.sys  Tue Oct 06 12:57:24 2009 (4ACB76F4)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`03de0000 fffff880`03dea000   ckldrv   ckldrv.sys   Tue May 01 17:21:09 2007 (4637AF45)
fffff880`01aea000 fffff880`01b1a000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d4a000 fffff880`00da8000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`047f6000 fffff880`047fa500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
fffff880`012ef000 fffff880`01362000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`00e15000 fffff880`00e1e000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`03e00000 fffff880`03e10000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`07c0d000 fffff880`07c1b000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03e18000 fffff880`03e9b000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`01b1a000 fffff880`01b4fd00   DeepFrz  DeepFrz.sys  Mon Feb 08 14:12:25 2010 (4B706219)
fffff880`03e9b000 fffff880`03eb9000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03c00000 fffff880`03c0f000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01ad4000 fffff880`01aea000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`05c3d000 fffff880`05c5f000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`0235c000 fffff880`0236f000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`02240000 fffff880`0235c000   dump_iaStor dump_iaStor.sys Fri Aug 07 08:23:37 2009 (4A7C1CC9)
fffff880`07dbd000 fffff880`07dc9000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`0543f000 fffff880`05533000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`05533000 fffff880`05579000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`01400000 fffff880`0140b000   DzHDD64  DzHDD64.sys  Tue Nov 10 08:47:48 2009 (4AF96F04)
fffff880`0558a000 fffff880`055da000   e1y60x64 e1y60x64.sys Fri Aug 22 18:09:50 2008 (48AF392E)
fffff880`01271000 fffff880`01285000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01225000 fffff880`01271000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`0140b000 fffff880`01415000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01a9a000 fffff880`01ad4000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`017a7000 fffff880`017f1000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`031fb000 fffff800`03244000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`03f64000 fffff880`03f88000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`05579000 fffff880`0558a000   HECIx64  HECIx64.sys  Tue Jun 23 15:50:00 2009 (4A4131E8)
fffff880`07dd7000 fffff880`07df0000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`07df0000 fffff880`07df8080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`07dc9000 fffff880`07dd7000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`02c64000 fffff880`02d2c000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`01a91000 fffff880`01a9a000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`047b8000 fffff880`047d6000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01044000 fffff880`01160000   iaStor   iaStor.sys   Fri Aug 07 08:23:37 2009 (4A7C1CC9)
fffff880`03fea000 fffff880`03ff6000   ibmpmdrv ibmpmdrv.sys Tue Nov 17 22:13:20 2009 (4B036650)
fffff880`04a20000 fffff880`0543eb60   igdkmd64 igdkmd64.sys Wed Aug 25 15:35:58 2010 (4C75709E)
fffff880`03ef8000 fffff880`03f0e000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`047d6000 fffff880`047e5000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`0238c000 fffff880`0239a000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bc2000 fffff800`00bcc000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`05c63000 fffff880`05ca6000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`015cd000 fffff880`015e7000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01660000 fffff880`0168b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`05dca000 fffff880`05dcf200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`02200000 fffff880`02215000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`023a8000 fffff880`023cb000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00cf2000 fffff880`00d36000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`01a20000 fffff880`01a90380   mfehidk  mfehidk.sys  Wed Aug 05 11:48:42 2009 (4A79A9DA)
fffff880`01b7c000 fffff880`01b8eb00   mfetdik  mfetdik.sys  Wed Aug 05 11:48:49 2009 (4A79A9E1)
fffff880`07dae000 fffff880`07dbd000   modem    modem.sys    Mon Jul 13 20:10:48 2009 (4A5BCD08)
fffff880`0239a000 fffff880`023a8000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`047e7000 fffff880`047f6000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`07c00000 fffff880`07c0d000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00de1000 fffff880`00dfb000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02d4a000 fffff880`02d62000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`02d62000 fffff880`02d8f000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`02d8f000 fffff880`02ddd000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`02ddd000 fffff880`02e00000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`01193000 fffff880`0119e000   msahci   msahci.sys   Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`02e98000 fffff880`02ea3000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00fb2000 fffff880`00fbc000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01291000 fffff880`012ef000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`03dea000 fffff880`03df5000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01415000 fffff880`01427000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`016b5000 fffff880`017a7000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`02ff3000 fffff880`02fff000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`02215000 fffff880`02228000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`011b9000 fffff880`011e8000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`05d12000 fffff880`05d27000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`03d22000 fffff880`03d31000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`01b8f000 fffff880`01bd4000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01600000 fffff880`01660000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`0400e000 fffff880`0476d000   NETw5s64 NETw5s64.sys Wed Jan 13 11:37:13 2010 (4B4DF6B9)
fffff880`02ea3000 fffff880`02eb4000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03dd4000 fffff880`03de0000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02c1f000 fffff800`031fb000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`0142a000 fffff880`015cd000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`02e2a000 fffff880`02e33000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`07b88000 fffff880`07bdb000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`03ce6000 fffff880`03d0c000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`04a00000 fffff880`04a1d000   parport  parport.sys  Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`00e00000 fffff880`00e15000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00fbc000 fffff880`00fef000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`0119e000 fffff880`011ae000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`00da8000 fffff880`00de1000   pcmcia   pcmcia.sys   Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`015e7000 fffff880`015f8000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`05c00000 fffff880`05c3d000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`017f1000 fffff880`017fe000   psadd    psadd.sys    Thu Aug 14 04:55:22 2008 (48A3F2FA)
fffff880`00d36000 fffff880`00d4a000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`01285000 fffff880`01290e00   PxHlpa64 PxHlpa64.sys Tue Jun 23 19:16:35 2009 (4A416253)
fffff880`03c25000 fffff880`03c49000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`01bd4000 fffff880`01bef000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`01000000 fffff880`01021000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`01a00000 fffff880`01a1a000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03d83000 fffff880`03dd4000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`01bef000 fffff880`01bfa000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`02e7d000 fffff880`02e86000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02e86000 fffff880`02e8f000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02e8f000 fffff880`02e98000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`013ae000 fffff880`013e8000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`02228000 fffff880`02240000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`04000000 fffff880`0400c000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`03d31000 fffff880`03d4e000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`03df5000 fffff880`03dfc000   smiifx64 smiifx64.sys Mon May 12 05:01:13 2008 (48280759)
fffff880`016a5000 fffff880`016ad000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`047fb000 fffff880`047fc480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`03f88000 fffff880`03fdb000   SynTP    SynTP.sys    Thu Apr 22 19:11:30 2010 (4BD0D7A2)
fffff880`01801000 fffff880`019fe000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`02fe6000 fffff880`02ff3000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`01b5e000 fffff880`01b7c000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`03d6f000 fffff880`03d83000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff880`03fdb000 fffff880`03fea000   tpm      tpm.sys      Mon Jul 13 19:21:48 2009 (4A5BC18C)
fffff880`03d69000 fffff880`03d6f000   Tppwr64v Tppwr64v.sys Wed Oct 18 04:40:21 2006 (4535E875)
fffff960`00550000 fffff960`0055a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`03ed2000 fffff880`03ef8000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`05ca6000 fffff880`05cb8000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`0236f000 fffff880`0238c000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`047e5000 fffff880`047e6f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`055e7000 fffff880`055f8000   usbehci  usbehci.sys  Fri Dec 04 02:26:02 2009 (4B18B98A)
fffff880`05cb8000 fffff880`05d12000   usbhub   usbhub.sys   Fri Dec 04 02:26:39 2009 (4B18B9AF)
fffff880`03f0e000 fffff880`03f64000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`055da000 fffff880`055e7000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00fef000 fffff880`00ffc000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`02e3a000 fffff880`02e48000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`02e48000 fffff880`02e6d000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`0168b000 fffff880`0169b000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00e2a000 fffff880`00e3f000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e3f000 fffff880`00e9b000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01362000 fffff880`013ae000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`0476d000 fffff880`0477a000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`03d0c000 fffff880`03d22000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`03d4e000 fffff880`03d69000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`02e6d000 fffff880`02e7d000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e9f000 fffff880`00f43000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f43000 fffff880`00f52000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`03cdd000 fffff880`03ce6000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`000c0000 fffff960`003cf000   win32k   win32k.sys   Tue Aug 31 22:58:04 2010 (4C7DC13C)
fffff880`03ff6000 fffff880`03fff000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00fa9000 fffff880`00fb2000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`023cb000 fffff880`023ec000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
Unloaded modules:
fffff880`01b50000 fffff880`01b5e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02eb7000 fffff880`02fd3000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02fd3000 fffff880`02fe6000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

Deepfrz.sys file description
Productname: Deep Freeze 5
Description: Deep Freeze 5 driver
Company: Faronics Corporation File size: Various

BSODs usually cannot be solved with one report. Based upon this report the above driver was just updated. It does not seem to like your OS. Go back to previous driver, if possible. Unistall the software, for test if necessary
If overclocking restore normal settings

SFC /scannow
System Files - SFC Command
Enable the Driver Verifier

Scan with your Anti Virus

After performing all of the above, post back with any new BSOD reports, or indicate that the attempted repairs were successful.
If any links do not work, if clicked, please copy and paste to browser address bar.
It is very important to remember that the dump reports only give clues as to the problem and although it is very easy to analyze only one or two, usually more are needed. If you experience additional BSOD after installing a current version of the driver in question, be sure to post so that we can use the additional information to assist you in preventing the BSOD's

My System SpecsSystem Spec
10 Nov 2010   #3

Windows 7 Enterprise 64 bit
thanks for your assist

Thanks very much for checking the memory dump for me.

Yesterday this system blue screened each and every time (5 trys) I started it from shutdown and after its reboot it was fine. Today I canít get it to blue screen at all (5 tries so far).
The deep freeze driver would never update itself with Windows update or anything like that, I wonder if it got corrupt or attacked so Iím going to scan the system with a couple of different programs. Many of our systems have the same deep freeze program installed (Basically it can return a system to its pre-bootup state upon rebooting if it is frozen but all are in a thawed state at the moment) and no one else is experiencing this problem. Very curious I really thought the problem came from some of the recent sw installs.
Iíll reply to this tread again should the problem resurface.

Thanks again.
My System SpecsSystem Spec


 BSOD at system startup

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