Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Netbook BSOD Usually while watching Flash video

09 Nov 2010   #1
prot287

Windows 7 Starter 32 bit
 
 
Netbook BSOD Usually while watching Flash video

Hi,

I got a Samsung N310 Netbook (NCIX.com - Buy Samsung N310L Atom N270 1Gb 250GB 10.1IN WSVGA Webcam 3G Hpsa Windows 7 Starter Netbook Blue - NP-N310-HAB1CA In Canada.) a couple of months ago.

With the exception of one instance, all BSODs have occurred while watching a flash video. It would happen sometimes within minutes of playing a video, and other times, it would happen after 30 minutes or an an hour or so.

The RAM's fine. Ran Memtest through full one pass. All drivers are up to date. It doesn't happen when watching other videos ie. Veetle.com, DiVX, offline videos etc

When watching flash videos, CPU usage shoots all the way up, while Veetle and other videos don't use that much CPU. I have feeling it's not related to flash per say, but rather related to instability while high-resource tasking.

BSOD message is this:

*** Harware Malfunction
Call your hardware vendor for support
NMI: Parity Check / Memory Parity Error
*** The system has halted ***


Windows doesn't restart on its own after BSOD, and doesn't leave a memory dump.

I think maybe just upgrading to 2GB of RAM will fix the problem, but lack of RAM shouldn't produce a BSOD, right?

Thank you for your help.

EDIT: sorry, forgot to add the report zip file. Added.


My System SpecsSystem Spec
.
09 Nov 2010   #2
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Welcome to SF, prot287.

First please do this...

HOW TO FILL OUT YOUR SYSTEM SPECS

In the line at the top of www.SevenForums.com you will see UserCP.
That is an abbreviation for User Control Panel.
Click on UserCP.
In the left-hand column, under Your Profile you will see Edit System Spec.
Click on Edit System Spec
You can copy and paste from the output of Speccy, Speccy - System Information - Free Download to fill out much of the info. Be sure to use the Other Info section of your System Specs for such info as your optical drive, your wireless adapter, your speakers, etc.

Second, your system report notes excessive paging. Available memory on the system is low. You may want to upgrade your memory or lower your system requirements.

Also, did not see any dmp files in your upload.
My System SpecsSystem Spec
09 Nov 2010   #3
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by prot287 View Post
Hi,

I got a Samsung N310 Netbook (NCIX.com - Buy Samsung N310L Atom N270 1Gb 250GB 10.1IN WSVGA Webcam 3G Hpsa Windows 7 Starter Netbook Blue - NP-N310-HAB1CA In Canada.) a couple of months ago.

With the exception of one instance, all BSODs have occurred while watching a flash video. It would happen sometimes within minutes of playing a video, and other times, it would happen after 30 minutes or an an hour or so.

The RAM's fine. Ran Memtest through full one pass. All drivers are up to date. It doesn't happen when watching other videos ie. Veetle.com, DiVX, offline videos etc

When watching flash videos, CPU usage shoots all the way up, while Veetle and other videos don't use that much CPU. I have feeling it's not related to flash per say, but rather related to instability while high-resource tasking.

BSOD message is this:

*** Harware Malfunction
Call your hardware vendor for support
NMI: Parity Check / Memory Parity Error
*** The system has halted ***


Windows doesn't restart on its own after BSOD, and doesn't leave a memory dump.

I think maybe just upgrading to 2GB of RAM will fix the problem, but lack of RAM shouldn't produce a BSOD, right?

Thank you for your help.

EDIT: sorry, forgot to add the report zip file. Added.
No DMP file included in upload. please try this method.

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Start your own thread in the appropriate section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.


Also ram is one of the biggest causes. How long did you run memtest for? did you run it one stick at a time? Did you test the mobo slots with known good ram?


Ken J
My System SpecsSystem Spec
.

09 Nov 2010   #4
prot287

Windows 7 Starter 32 bit
 
 

Thanks. Updated my system info.

However, there is no minidump folder. Like I mentioned, Windows is not creating a dump file after BSOD, and doesn't restart automatically, although it is set to do so in the startup and recovery settings. It never had any other kind of BSODs.

OH, also, ran the memtest for one pass. It's a netbook and it only has one slot.
AND, no optical drive.
My System SpecsSystem Spec
09 Nov 2010   #5
prot287

Windows 7 Starter 32 bit
 
 

Quote   Quote: Originally Posted by Lemur View Post
Second, your system report notes excessive paging. Available memory on the system is low. You may want to upgrade your memory or lower your system requirements.
Yup, I know. Nothing much I can do about that. I got rid of a few junks that came with the netbook pre-installed. I keep my computers clean with only necessary programs, but Windows 7 running on 1GB has its limits, I think. I am thinking of upgrading to 2GB (that's the max my netbook can handle). But I want to make sure these crashes aren't related to some other driver issues etc first.
My System SpecsSystem Spec
09 Nov 2010   #6
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Quote   Quote: Originally Posted by prot287 View Post
Quote   Quote: Originally Posted by Lemur View Post
Second, your system report notes excessive paging. Available memory on the system is low. You may want to upgrade your memory or lower your system requirements.
Yup, I know. Nothing much I can do about that. I got rid of a few junks that came with the netbook pre-installed. I keep my computers clean with only necessary programs, but Windows 7 running on 1GB has its limits, I think. I am thinking of upgrading to 2GB (that's the max my netbook can handle). But I want to make sure these crashes aren't related to some other driver issues etc first.
By all mean, please upgrade to 2GB. Also, do the memory test for 7 passes. It takes time (do it overnight), but the error seems to point to this.
My System SpecsSystem Spec
09 Nov 2010   #7
prot287

Windows 7 Starter 32 bit
 
 

I'll do that tonight.
I don't know if it's just a coincidence right now, but I'm connected via ethernet instead of wireless. And, it hasn't crashed yet while watching flash video for nearly an hour.
I have a crazy guess here, but is it possible that wireless driver is the cause of the problem but Windows can't leave a memory dump because there is too little RAM?

Anyways, I'll run memtest over night and if there's no error, I'll look into the wireless driver.
My System SpecsSystem Spec
Reply

 Netbook BSOD Usually while watching Flash video




Thread Tools




Similar help and support threads
Thread Forum
BSOD watching Flash Video
I was watching a fitness video on Bodybuilding.com when my PC was struck with a BSOD. I also had itunes running with my iphone plugged in if that accounts for anything. I built this PC 3 years ago and have never had any issues and have not recently installed any new hardware or software. While...
BSOD Help and Support
BSOD watching a video in VLC and also happened when watching a video..
on youtube in firefox. I've run the SF Diagnostic Tool and attached the zip file it created. Any advice or help will be much appreciated.
BSOD Help and Support
Blue Screen of death while doing homework, watching flash video
and torrenting. Basically, when I started downloading the torrent file, my computer started to act weird and BSOD'ed on me. I tried to see what's wrong and ran Windows Diagnostic Memory test to rule out a memory problem and it passed with 2 runs. I also did sfc /scannow and nothing shows up. ...
BSOD Help and Support
BSOD while watching Flash Video, err:0x0000000A IRQL_NOT_LESS_OR_EQUAL
Hey, I recieved this BSOD a few minutes ago, without warning. I was watching a flash video, when all of a sudden the screen corrupted and a blue screen appeared with IRQL_NOT_LESS_OR_EQUAL and 0x0000000A. Driver Installation Order: - Realtek Lan Driver - AMD All in 1 Driver 12.3 - AMD...
BSOD Help and Support
BSOD Whilst Watching Youtube Video, After Watching Tumblr Video.
Would appreciate any help. Thank you! I just want to make sure it's nothing too serious. When I was watching the Tumblr Video, It went all green, and then I got a popup bubble from the task bar saying something crash and restarted successfully, then when i went to YouTube i clicked the video to...
BSOD Help and Support
BSOD - Win7 when watching flash - NIC??
Hello, I've done a few searches on this site for my issue and I haven't seen a clear solution. I'm using the latest Firefox and the latest Adobe Flash. Any time I watch any flash, windows BSOD on me. I've tried uninstalling/reinstalling: flash, firefox, IE and I even tried Google Chrome but...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:17.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App