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Windows 7: BSOD Help For New Guy!

09 Nov 2010   #1
bmartai

Windows 7 Professional 64-bit
 
 
BSOD Help For New Guy!

Hey guys!

New to the forums here as I've recently been having lots of trouble with random crashes. I recently (within the past 2 months or so) installed Windows 7 Professional 64-bit on my Dell XPS M1530 (~2 year old laptop but with the higher-end hardware; 4GB RAM, 7200rpm 250 GB HDD, m8600gt GPU, etc.) which had Windows Vista 32-bit on it up until that point. I installed Windows 7 because my college (UMass) gives it out as a free update to certain students so I figured, why not.
For the first month there was nothing wrong with it, everything ran smoothly. Now, I'm dealing with a crash almost every day and I didn't know where else to turn!
I followed the steps in the BSOD, but I can't give you guys a PERFMON HTML because every time I attempt to start it, it stops working...so there's another problem. If it makes any difference, I also have COMODO Firewall running, as well as avast! anti-virus.
I hope someone's got a fix for me, it's really bothersome having your computer crash in the middle of research and writing papers and such.


My System SpecsSystem Spec
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09 Nov 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by bmartai View Post
Hey guys!

New to the forums here as I've recently been having lots of trouble with random crashes. I recently (within the past 2 months or so) installed Windows 7 Professional 64-bit on my Dell XPS M1530 (~2 year old laptop but with the higher-end hardware; 4GB RAM, 7200rpm 250 GB HDD, m8600gt GPU, etc.) which had Windows Vista 32-bit on it up until that point. I installed Windows 7 because my college (UMass) gives it out as a free update to certain students so I figured, why not.
For the first month there was nothing wrong with it, everything ran smoothly. Now, I'm dealing with a crash almost every day and I didn't know where else to turn!
I followed the steps in the BSOD, but I can't give you guys a PERFMON HTML because every time I attempt to start it, it stops working...so there's another problem. If it makes any difference, I also have COMODO Firewall running, as well as avast! anti-virus.
I hope someone's got a fix for me, it's really bothersome having your computer crash in the middle of research and writing papers and such.
Ok the crashes have several causes.

First I would remove comodo, and avast and replace with microsft seurity essentials and the win 7 firewall.

Update the old drivers especially the 3 year old card driver which is the cause in two of the crashes.

Then I would run a system file check to verify and repair the system files

SFC /SCANNOW Command - System File Checker

Let us know if they continue


Ken J


Old drivers
Code:
OEM02Vfx.sys        ccccc54c`053f5000    0xcccccccc00009000    3/5/2007 05:55:47            0x45ebf733    fffff880`053ec000                
rimspx64.sys        fffff880`03e2c000    0x00017000    7/26/2007 06:33:52            0x46a886a0    fffff880`03e15000                
rixdpx64.sys        fffff880`03e83000    0x00057000    7/27/2007 05:45:50            0x46a9ccde    fffff880`03e2c000                
OEM02Dev.sys        b8a8a128`053eb180    0xb8a8a8a800041180    10/10/2007 21:29:24            0x470d8a84    fffff880`053aa000                
rimmpx64.sys        fffff880`03e15000    0x00015000    2/20/2008 20:24:19            0x47bcd2c3    fffff880`03e00000
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
09 Nov 2010   #3
bmartai

Windows 7 Professional 64-bit
 
 

The card driver, as in graphics card driver? That can't be, I installed the latest driver nVidia had to offer when I installed Windows 7. And I've played Half-Life 2 and other semi graphic-intensive games on it and it runs just fine.
Also, I'm not really sure how to go about updating the 5 old drivers you posted, I copied the file name into Google and followed the instructions you gave me, but I'm not really sure what I'm doing.
As for avast and comodo, I got rid of them and installed the 2 programs you recommended.
Lastly, I tried running sfc /scannow in an elevated command prompt, but it gives me this message: "Windows Resource Protection could not perform the requested operation."
My System SpecsSystem Spec
.

10 Nov 2010   #4
bmartai

Windows 7 Professional 64-bit
 
 

Bump.
Tried to install newest nVidia graphics driver, computer crashed during install, then during restart said it couldn't locate the hard drive/internal disk...after 30 mins, I turned it on again but I couldn't install the new driver; also, still don't know how to find the other drivers that zigzag listed above.
My System SpecsSystem Spec
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 BSOD Help For New Guy!




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