Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD: "Bad Pool Header" when log on Win7 + others BSOD problem

10 Nov 2010   #1

Windows 7 Ultimate x64
BSOD: "Bad Pool Header" when log on Win7 + others BSOD problem

I have some problem on my Toshiba M645 Laptop.
The blue screen came out when I try to log on,
BSOD "Bad Pool Header" appears in front of the log on screen. (already started-up before)
This is the first time of BSOD by newly OS, all drivers installed and it happens one time.
Before this happens, I turned on my external LCD monitor that included 4 USB Hub connector.
[4 USB Devices: Keyboard, Mouse, DAC, UPS Data Link turned on when switched on the monitor]

Previously, I've seen BSOD "Page Fault in Nonpaged Area" when softwares, devices are
starting up (appears one time), then I formatted OS & claimed a new mainboard already.
Can anyone tell me the system data written failed can caused this problem or the hardware issue?

Maybe it's caused by driver problem, please check my dump files & help.
Thanks in advance.

My Laptop: Toshiba Satellite M645-1014X

OS: Windows 7 Ultimate x64 OEM Toshiba
CPU: Intel Core i5 M560 2.67GHz
RAM: Samsung 4GB 2x2 Dual Channel
HDD: Hitachi 500GB
VGA: Intel HD Graphics, NVIDIA Geforce GT330M 1GB
SOUND: Realtek High Definition Audio

My System SpecsSystem Spec
11 Nov 2010   #2

Windows 7 Ultimate x64

May I bump once.
Hope someone can find out what caused my two blue screens, also the solutions.
Thanks a lot.
My System SpecsSystem Spec
11 Nov 2010   #3

Windows 7 Ultimate x64 SP1

Your single dump have 0x19_20 bugcheck (BAD_POOL_HEADER) -> usual cause by 3rd party driver.

Start with diagnose your hardrive since the perform report indicates hardisk error.
1] Right click Command prompt -> run as admin -> chkdsk /f /r
2] Try manufacture Hardrive Diagnostic tools --> Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

Then enable driver verifier to stress out your drivers.
If there is any driver violation your windows will crash, then attach the new files here.
Driver Verifier - Enable and Disable

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 19, {20, fffffa8008c529c0, fffffa8008c52a20, 4060002}

GetPointerFromAddress: unable to read from fffff800030f30e0
Probably caused by : ntkrnlmp.exe ( nt!IopFreeMiniCompletionPacket+87 )

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: fffffa8008c529c0, The pool entry we were looking for within the page.
Arg3: fffffa8008c52a20, The next pool entry.
Arg4: 0000000004060002, (reserved)

Debugging Details:

BUGCHECK_STR:  0x19_20

POOL_ADDRESS:  fffffa8008c529c0 



PROCESS_NAME:  svchost.exe


LAST_CONTROL_TRANSFER:  from fffff80002fee6d3 to fffff80002ebb740

fffff880`1c145958 fffff800`02fee6d3 : 00000000`00000019 00000000`00000020 fffffa80`08c529c0 fffffa80`08c52a20 : nt!KeBugCheckEx
fffff880`1c145960 fffff800`0317396b : fffff880`00baa000 fffff800`031a5748 fffffa80`20706349 00000000`6e496c41 : nt!ExDeferredFreePool+0x12c4
fffff880`1c145a10 fffff800`02e720ca : fffffa80`099d7000 0000002a`08ada060 fffff880`00baa000 00000000`00000000 : nt!IopFreeMiniCompletionPacket+0x87
fffff880`1c145a40 fffff800`02e71f00 : fffffa80`099d7000 fffffa80`08b02090 fffffa80`099d7000 fffffa80`08b02090 : nt!AlpcpDeferredFreeCompletionPacketLookaside+0x2a
fffff880`1c145a70 fffff800`031102fe : fffff8a0`09a6d840 fffff880`1c145ca0 fffffa80`08b02090 00000000`00000000 : nt!AlpcpFreeCompletionPacketLookaside+0x38
fffff880`1c145ac0 fffff800`031a8764 : 00000000`00000000 fffffa80`00000001 00000000`0063f000 fffff880`00000002 : nt!AlpcpInitializeCompletionList+0x21e
fffff880`1c145b40 fffff800`02eba993 : fffffa80`08b02090 fffffa80`08d38600 00000000`001c7380 00000000`00000000 : nt!NtAlpcSetInformation+0x32f
fffff880`1c145c20 00000000`770805ba : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0063efd8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x770805ba


fffff800`0317396b eba1            jmp     nt!IopFreeMiniCompletionPacket+0x26 (fffff800`0317390e)


SYMBOL_NAME:  nt!IopFreeMiniCompletionPacket+87

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  ntkrnlmp.exe


FAILURE_BUCKET_ID:  X64_0x19_20_nt!IopFreeMiniCompletionPacket+87

BUCKET_ID:  X64_0x19_20_nt!IopFreeMiniCompletionPacket+87

Followup: MachineOwner
My System SpecsSystem Spec


 BSOD: "Bad Pool Header" when log on Win7 + others BSOD problem

Thread Tools

Similar help and support threads
Thread Forum
BSOD error " Bad pool header and page fault in non paged area"
Recently had my work laptop upgraded to Windows 7 from XP. Everything worked fine for one week. Then I started getting the BSOD error " Bad pool header". My computer will repeatedly shut down to protect windows. I notified my IT department and they believe that I corrupted the hard drive, as I...
BSOD Help and Support
3 BSOD's after new GPU, "Reference by Pointer" and "BAD POOL HEADER"
Hey all, I've gotten a couple blue screens over the past couple of days. I just replaced my GTX 660 with a 960 over the past weekend and received a Bad pool header BSOD on the 9th, then today (the 11th) 2 Reference by pointer BSOD's. I've done some research and it seems to all point to driver...
BSOD Help and Support
BSOD - Happens randomly. "Bad Pool Header", "DRIVER_VERIFIER"
Hi everyone, I recently have noticed more and more BSODs. I had this problem about 6 months ago and was able to track it down to drivers that came from Daemon tools. I cleared all that out and it fixed the issue. I don't think these new BSODs are related but they might be. This seems to be...
BSOD Help and Support
BSOD Playing World of Tanks "Bad Pool Header"
Playing world of tanks I had a BSOD that said "Bad Pool Header" then of course a bunch of stuff that means nothing to me... I have downloaded the SF Diag tool and will attack the zip with my dumps/diag info here... As a Side note... the BSOD does the memory dump then supposedly "restarts" the...
BSOD Help and Support
BSOD "Bad Pool Header" and "Page In Nonpage Area" Runs in Safe Mode
Hi, I am having a problem with my newer computer, I just got this rig a few months ago and never had a problem until last Thursday. It Blue Screened on me while I was installing ARC GIS 10.1. From then on it randomly crashes. (I have previously installed ARC GIS 10 and never had a problem.) I...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:41.
Twitter Facebook Google+