Intermittent BSOD (MiniDump) PLEASE HELP!

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  1. Posts : 202
    Windows 7 x64
       #11

    I tought also that it could be a Ntune driver, but I see you have an ATI card. This is pretty weird I think.

    Use this

    Guru3D - Driver Sweeper

    Uninstall all your nvidia drivers, then run this program, reboot and reinstall just what you need. After this procedure you have a garantee that you only have nvidia drivers you need.
      My Computer


  2. Posts : 22
    Windows 7 64 Bit
    Thread Starter
       #12

    Okay after all my efforts, flashing bios and attempting to update drivers, I got another BSOD crash.
    Was just listening to music via Zune, next thing I know, no music and rebooting computer

    Here is the latest zip file.

    Someone please tell me if this is the same mem corruption.
    I have ran Memtest 8 passes, 0 errors.
    Running a 500W Antec Power Supply....maybe not enough?
    Maybe time to swap out the Sapphire graphics card?

    Help!!
      My Computer


  3. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #13

    None of your dumps have indicated your graphics card is a problem. That is not to say that isn't possibility. This dump indicates memory corruption and blames ntfs.sys which is really blaming your hard drive. Please remember that outdated drivers do cause memory corruption. notice the usual causes below.
    Error code 24, NTFS_FILE_SYSTEM. Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure
    Please run Check Disk.
    Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt. Please do this for each hard drive on your system.
    When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.

    Elevated Command Prompt:
    Go to Start and type in "cmd.exe" (without the quotes)
    At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

    CHKDSK LogFile:
    Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
    Expand the Windows logs heading, then select the Application log file entry.
    Double click on the Source column header.
    Scroll down the list until you find the Chkdsk entry (wininit for Windows 7) (winlogon for XP).

    Copy/paste the results into your next post.

    I can see that you have worked on your drivers. However, you still have two very obsolete drivers loaded on your system.
    Afc.sys Wed Jul 12 01:48:20 2006 - Arcsoft(R) ASPI Shell (CD/DVD program) http://www.arcsoft.com/public/download.asp. This is an XP driver. Uninstall Arcsoft. See if there is an updated version compatible with Win 7 and install that version.

    nvoclk64.sys Tue Sep 04 22:26:33 2007 - Rename this driver. Navigate to C:\Windows\System32\Drivers, locate
    nvoclk64.sys and rename it from .sys to .bak. Reboot; it will no longer load.


    I know that you are tired and frustrated about getting BSOD's. You have two BIG potential BSOD makers in those obsolete drivers. I cannot say they are the cause of your crashes; but I can say they are not contributing to the stability of your system. You have run Memtest and bad RAM is not likely your problem.

    I do see that NVidia Ntune is a startup program on your computer.
    NVIDIA nTune "c:\program files (x86)\nvidia corporation\ntune\ntunecmd.exe" clear Freedom-PC\Freedom HKU\S-1-5-21-1913068067-612079529-3784958542-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    As ManOwar2 stated, this is weird since you have an ATI graphics card. Have you previously had an NVidia graphics card on this computer?

    Looking at the usual causes you will notice resident antivirus listed. I recommend that you uninstall SpySweeper. I have no idea if Spysweeper is part of your problem or not. When the dumps do not a directly give a cause, you do a process of elimination. Many third party anti-malware programs cause BSOD's on some Win 7 systems. I know That MSE and Windows Firewall do not cause conflicts with Win 7. Malwarebytes runs well with Win 7 and it is a good anti-malware program. Avast antivirus generally runs well with Win 7, though a few folks seem have BSOD's caused by it. Run nothing but MSE and Windows Firewall until you get your system stable.

    To recap, uninstall SpySweeper, eliminate those two drivers and and run Desk Check. Please let us know the results.

    Code:
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`02c49000 PsLoadedModuleList = 0xfffff800`02e86e50
    Debug session time: Fri Nov 12 17:29:16.413 2010 (GMT-5)
    System Uptime: 0 days 7:23:55.850
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .........................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 24, {1904fb, fffff88008114f28, fffff88008114790, fffff880012c2daf}
    
    Probably caused by : Ntfs.sys ( Ntfs!TxfAccessCheck+9f )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    NTFS_FILE_SYSTEM (24)
        If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
        parameters are the exception record and context record. Do a .cxr
        on the 3rd parameter and then kb to obtain a more informative stack
        trace.
    Arguments:
    Arg1: 00000000001904fb
    Arg2: fffff88008114f28
    Arg3: fffff88008114790
    Arg4: fffff880012c2daf
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_RECORD:  fffff88008114f28 -- (.exr 0xfffff88008114f28)
    ExceptionAddress: fffff880012c2daf (Ntfs!TxfAccessCheck+0x000000000000009f)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000000
       Parameter[1]: ffffffffffffffff
    Attempt to read from address ffffffffffffffff
    
    CONTEXT:  fffff88008114790 -- (.cxr 0xfffff88008114790)
    rax=0000000000000000 rbx=fffffa8007ac2180 rcx=fffffa8007ac23a8
    rdx=0000000000000000 rsi=ff7ff8a00f83220c rdi=ff7ff8a00f8321f0
    rip=fffff880012c2daf rsp=fffff88008115160 rbp=0000000000000000
     r8=fffff8a00e2b3590  r9=fffffa800ac56b30 r10=fffff880081160c0
    r11=fffff88008115510 r12=fffff8a00e2b3590 r13=fffffa800b266f01
    r14=fffffa800ac56b30 r15=0000000000000000
    iopl=0         nv up ei ng nz na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
    Ntfs!TxfAccessCheck+0x9f:
    fffff880`012c2daf ff07            inc     dword ptr [rdi] ds:002b:ff7ff8a0`0f8321f0=????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  AEI.exe
    
    CURRENT_IRQL:  0
    
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    EXCEPTION_PARAMETER2:  ffffffffffffffff
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ef10e0
     ffffffffffffffff 
    
    FOLLOWUP_IP: 
    Ntfs!TxfAccessCheck+9f
    fffff880`012c2daf ff07            inc     dword ptr [rdi]
    
    FAULTING_IP: 
    Ntfs!TxfAccessCheck+9f
    fffff880`012c2daf ff07            inc     dword ptr [rdi]
    
    BUGCHECK_STR:  0x24
    
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff880012c2daf
    
    STACK_TEXT:  
    fffff880`08115160 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Ntfs!TxfAccessCheck+0x9f
    
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  Ntfs!TxfAccessCheck+9f
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: Ntfs
    
    IMAGE_NAME:  Ntfs.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc14f
    
    STACK_COMMAND:  .cxr 0xfffff88008114790 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x24_Ntfs!TxfAccessCheck+9f
    
    BUCKET_ID:  X64_0x24_Ntfs!TxfAccessCheck+9f
    
    Followup: MachineOwner
    ---------
    
    3: kd> lmtsmn
    start             end                 module name
    fffff880`01847000 fffff880`01885000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
    fffff880`00f26000 fffff880`00f7d000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
    fffff880`03e8b000 fffff880`03e94000   Afc      Afc.sys      Wed Jul 12 01:48:20 2006 (44B48D24)
    fffff880`02c29000 fffff880`02cb3000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`04800000 fffff880`04816000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
    fffff880`03f94000 fffff880`03fa9000   amdppm   amdppm.sys   Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    fffff880`00fee000 fffff880`00ff9000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
    fffff880`07d81000 fffff880`07d8c000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
    fffff880`00fe5000 fffff880`00fee000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`00dca000 fffff880`00df4000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
    fffff880`0598f000 fffff880`059af000   AtihdW76 AtihdW76.sys Thu Jul 15 08:46:49 2010 (4C3F0339)
    fffff880`0482e000 fffff880`04f9c000   atikmdag atikmdag.sys Tue Aug 03 21:39:08 2010 (4C58C4BC)
    fffff880`04272000 fffff880`042b9000   atikmpag atikmpag.sys Tue Aug 03 21:15:45 2010 (4C58BF41)
    fffff960`00940000 fffff960`009a1000   ATMFD    ATMFD.DLL    unavailable (00000000)
    fffff880`01996000 fffff880`0199d000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
    fffff880`03f5d000 fffff880`03f6e000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
    fffff880`054f3000 fffff880`05511000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
    fffff960`006a0000 fffff960`006c7000   cdd      cdd.dll      unavailable (00000000)
    fffff880`07d8c000 fffff880`07da9000   cdfs     cdfs.sys     Mon Jul 13 19:19:46 2009 (4A5BC112)
    fffff880`01963000 fffff880`0198d000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`00cae000 fffff880`00d6e000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
    fffff880`018fd000 fffff880`0192d000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00c50000 fffff880`00cae000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`01142000 fffff880`011b5000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
    fffff880`04feb000 fffff880`04ffb000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
    fffff880`0564e000 fffff880`0565c000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
    fffff880`03ebc000 fffff880`03f3f000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
    fffff880`03f3f000 fffff880`03f5d000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
    fffff880`02dea000 fffff880`02df9000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
    fffff880`018e7000 fffff880`018fd000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`05944000 fffff880`05966000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
    fffff880`05668000 fffff880`05671000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`0565c000 fffff880`05668000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`05671000 fffff880`05684000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
    fffff880`05684000 fffff880`05690000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
    fffff880`042b9000 fffff880`043ad000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
    fffff880`04f9c000 fffff880`04fe2000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
    fffff880`010d0000 fffff880`010e4000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
    fffff880`01084000 fffff880`010d0000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
    fffff880`013e2000 fffff880`013ec000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
    fffff880`018ad000 fffff880`018e7000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
    fffff880`011b5000 fffff880`011ff000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
    fffff800`02c00000 fffff800`02c49000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
    fffff880`03e67000 fffff880`03e8b000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
    fffff880`05600000 fffff880`05619000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
    fffff880`05619000 fffff880`05621080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
    fffff880`059da000 fffff880`059e8000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
    fffff880`0542b000 fffff880`054f3000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
    fffff880`014b5000 fffff880`014be000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
    fffff880`03fe8000 fffff880`03ff7000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff880`05622000 fffff880`05630000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
    fffff800`00b96000 fffff800`00ba0000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
    fffff880`04433000 fffff880`04476000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
    fffff880`013b7000 fffff880`013d1000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
    fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
    fffff880`05966000 fffff880`0596b200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
    fffff880`04518000 fffff880`0452d000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
    fffff880`0569e000 fffff880`056c1000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
    fffff880`00c2f000 fffff880`00c3c000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
    fffff880`05690000 fffff880`0569e000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
    fffff880`02c1a000 fffff880`02c29000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff880`05630000 fffff880`0563d000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
    fffff880`00e52000 fffff880`00e6c000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`05511000 fffff880`05529000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
    fffff880`05529000 fffff880`05556000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
    fffff880`05556000 fffff880`055a4000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
    fffff880`055a4000 fffff880`055c7000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
    fffff880`01800000 fffff880`0180b000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`00f86000 fffff880`00f90000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
    fffff880`010e4000 fffff880`01142000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
    fffff880`02ddf000 fffff880`02dea000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
    fffff880`014a3000 fffff880`014b5000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
    fffff880`014cc000 fffff880`015be000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`04816000 fffff880`04822000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
    fffff880`043d1000 fffff880`04400000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`044e2000 fffff880`044f7000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
    fffff880`02d27000 fffff880`02d36000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff880`02cb3000 fffff880`02cf8000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
    fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
    fffff880`0180b000 fffff880`0181c000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`02dd3000 fffff880`02ddf000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
    fffff800`02c49000 fffff800`03225000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
    fffff880`01214000 fffff880`013b7000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
    fffff880`0198d000 fffff880`01996000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
    fffff880`0596c000 fffff880`0598f000   nvhda64v nvhda64v.sys Mon Jun 21 18:07:25 2010 (4C1FE29D)
    fffff880`0421e000 fffff880`04271a80   nvmf6264 nvmf6264.sys Thu Mar 04 20:04:39 2010 (4B9058A7)
    fffff880`07d02000 fffff880`07d10000   nvoclk64 nvoclk64.sys Tue Sep 04 22:26:33 2007 (46DE13D9)
    fffff880`03fd2000 fffff880`03fdd000   nvsmu    nvsmu.sys    Mon Mar 22 21:29:19 2010 (4BA8196F)
    fffff880`02d01000 fffff880`02d27000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
    fffff880`03fb5000 fffff880`03fd2000   parport  parport.sys  Mon Jul 13 20:00:40 2009 (4A5BCAA8)
    fffff880`00fd0000 fffff880`00fe5000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00f90000 fffff880`00fc3000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`00e3b000 fffff880`00e42000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
    fffff880`00e42000 fffff880`00e52000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`013d1000 fffff880`013e2000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
    fffff880`04545000 fffff880`045eb000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
    fffff880`05907000 fffff880`05944000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
    fffff880`00c3c000 fffff880`00c50000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
    fffff880`043ad000 fffff880`043d1000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`04200000 fffff880`0421b000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
    fffff880`03e94000 fffff880`03eb5000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
    fffff880`02c00000 fffff880`02c1a000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
    fffff880`02d82000 fffff880`02dd3000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
    fffff880`04822000 fffff880`0482d000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
    fffff880`019e0000 fffff880`019e9000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`019e9000 fffff880`019f2000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`019f2000 fffff880`019fb000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
    fffff880`015be000 fffff880`015f8000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
    fffff880`0452d000 fffff880`04545000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
    fffff880`056c4000 fffff880`05906180   RTKVHD64 RTKVHD64.sys Tue May 25 05:15:27 2010 (4BFB952F)
    fffff880`055c7000 fffff880`055d2000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
    fffff880`03fa9000 fffff880`03fb5000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
    fffff880`02d36000 fffff880`02d53000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
    fffff880`0149b000 fffff880`014a3000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
    fffff880`07c6c000 fffff880`07d02000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
    fffff880`07c05000 fffff880`07c6c000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
    fffff880`055d2000 fffff880`055ff000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
    fffff880`059e8000 fffff880`059f8000   ssfmonm  ssfmonm.sys  Tue Oct 12 18:25:27 2010 (4CB4E057)
    fffff880`00e00000 fffff880`00e26000   ssidrv   ssidrv.sys   Tue Oct 12 18:25:44 2010 (4CB4E068)
    fffff880`04ffb000 fffff880`04ffc480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
    fffff880`01601000 fffff880`017fe000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
    fffff880`05400000 fffff880`05412000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
    fffff880`0183a000 fffff880`01847000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
    fffff880`0181c000 fffff880`0183a000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
    fffff880`02d6e000 fffff880`02d82000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
    fffff960`00490000 fffff960`0049a000   TSDDD    TSDDD.dll    Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`03f6e000 fffff880`03f94000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
    fffff880`07da9000 fffff880`07dfd000   udfs     udfs.sys     Mon Jul 13 19:23:37 2009 (4A5BC1F9)
    fffff880`04476000 fffff880`04488000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
    fffff880`059af000 fffff880`059cc000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
    fffff880`059cc000 fffff880`059cdf00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
    fffff880`03e56000 fffff880`03e67000   usbehci  usbehci.sys  Sat Oct 24 00:27:33 2009 (4AE28235)
    fffff880`04488000 fffff880`044e2000   usbhub   usbhub.sys   Sat Oct 24 00:28:24 2009 (4AE28268)
    fffff880`03fdd000 fffff880`03fe8000   usbohci  usbohci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
    fffff880`03e00000 fffff880`03e56000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
    fffff880`059ce000 fffff880`059da000   usbprint usbprint.sys Mon Jul 13 20:38:18 2009 (4A5BD37A)
    fffff880`0563d000 fffff880`0564e000   usbscan  usbscan.sys  Mon Jul 13 20:35:32 2009 (4A5BD2D4)
    fffff880`00fc3000 fffff880`00fd0000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
    fffff880`0199d000 fffff880`019ab000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
    fffff880`019ab000 fffff880`019d0000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
    fffff880`0148b000 fffff880`0149b000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
    fffff880`00e26000 fffff880`00e3b000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`00d6e000 fffff880`00dca000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
    fffff880`01000000 fffff880`0104c000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
    fffff880`02d53000 fffff880`02d6e000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
    fffff880`019d0000 fffff880`019e0000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
    fffff880`00e73000 fffff880`00f17000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
    fffff880`00f17000 fffff880`00f26000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`02cf8000 fffff880`02d01000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff960`00040000 fffff960`0034f000   win32k   win32k.sys   Tue Aug 31 22:58:04 2010 (4C7DC13C)
    fffff880`04fe2000 fffff880`04feb000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
    fffff880`00f7d000 fffff880`00f86000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`044f7000 fffff880`04518000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
    
    Unloaded modules:
    fffff880`07d10000 fffff880`07d81000   spsys.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`0192d000 fffff880`0193b000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`0193b000 fffff880`01947000   dump_ataport
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`01947000 fffff880`01950000   dump_atapi.s
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`01950000 fffff880`01963000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    Last edited by CarlTR6; 12 Nov 2010 at 20:32.
      My Computer


  4. Posts : 22
    Windows 7 64 Bit
    Thread Starter
       #14

    Wow! Thanks. I will and report back! Thankfully my computer does not easily fit through my window!
      My Computer


  5. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #15

    kennedy1 said:
    Wow! Thanks. I will and report back! Thankfully my computer does not easily fit through my window!
    I am glad it doesn't, too.
      My Computer


  6. Posts : 22
    Windows 7 64 Bit
    Thread Starter
       #16

    Okay, ran DiskCheck, below is the pasted results.
    I have removed Nvidia Ntune.
    I renamed the file extension for nvoclk64.sys ti .bak.
    I cannot find the Arcsoft program on the uninstall list. It does not appear under a search of the Start menu either, so not sure about that.

    I believe at one point I had another card for this build, (XFX Alpha Dog) it has been a while. With the Sapphire Card I have in now, the OS would finish installing, and boot, and then try to auto load drivers...Screen would go black and that was that, even though the system was running. The trick I found was to install the OS with the XFX Alpha Dog, then once it was up and running, install the other card drivers, swap out the cards and it seemed to fine.

    I have since had to reformat hard drive and the trick I used that time was let the OS finish installing, then, when the screen would go black, I would reboot into SAFE mode with Networking, download the drivers and install then reboot...it worked fine.
    So I am not sure why I would have any remnants of the old card...Maybe not from that I dunno it was a long time ago.

    In any case, Ntune is gone, .sys renamed to .bak for nvoclk64.sys.
    Disk Check appears to be OK.
    Besides removing Arcsoft, which I can't find, I believe I have done everything needed so far. I guess now we just wait and see?

    I am running Webroot AntiVirus with Spy Sweeper, is that not good for Win7?


    Checking file system on C:
    The type of the file system is NTFS.

    A disk check has been scheduled.
    Windows will now check the disk.

    CHKDSK is verifying files (stage 1 of 5)...
    126464 file records processed. File verification completed.
    213 large file records processed. 0 bad file records processed. 2 EA records processed. 44 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
    168764 index entries processed. Index verification completed.
    0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)...
    126464 file SDs/SIDs processed. Cleaning up 12 unused index entries from index $SII of file 0x9.
    Cleaning up 12 unused index entries from index $SDH of file 0x9.
    Cleaning up 12 unused security descriptors.
    Security descriptor verification completed.
    21151 data files processed. CHKDSK is verifying Usn Journal...
    34754480 USN bytes processed. Usn Journal verification completed.
    CHKDSK is verifying file data (stage 4 of 5)...
    126448 files processed. File data verification completed.
    CHKDSK is verifying free space (stage 5 of 5)...
    193807103 free clusters processed. Free space verification is complete.
    Windows has checked the file system and found no problems.

    976657407 KB total disk space.
    201110548 KB in 103488 files.
    61392 KB in 21152 indexes.
    0 KB in bad sectors.
    257055 KB in use by the system.
    65536 KB occupied by the log file.
    775228412 KB available on disk.

    4096 bytes in each allocation unit.
    244164351 total allocation units on disk.
    193807103 allocation units available on disk.

    Internal Info:
    00 ee 01 00 eb e6 01 00 13 6a 03 00 00 00 00 00 .........j......
    27 13 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 '...,...........
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

    Windows has finished checking your disk.
    Please wait while your computer restarts.
      My Computer


  7. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #17

    Good job. You hard drive looks fine. I did not think there was a problem with it, but due to one of them dumps, you needed to check it.

    For the time being until you get your system stable, uninstall Webroot. It may well be causing interference. We won;t know until it is gone, your system stable and you reinstall it. As I said above, because of Win 7's built in security measures, a lot of third party anti-malware programs cause problems. I have no idea if Webroot does or not; but as you saw, it is listed as a usual cause in one of your error codes.

    Possibly afc.sys belongs to something else besides Arcsoft. We find that occasionally. It is difficult to track these XP drivers down. Rename it to afc.bak and see what program no longer works. When you find out what program it is, you can update it or uninstall it.
      My Computer


  8. Posts : 22
    Windows 7 64 Bit
    Thread Starter
       #18

    Oh happy day...another crash, again while listening to music and typing a paper. Thank you Microsoft I didn't mind retyping it...really...

    Okay, attached is the latest dump report.
    I will uninstall Webroot with Spysweeper but I think we are running out of suspects.

    Maybe the latest dump report will shed some light. Thanks for your effort on this, I would be totally lost without it...and probably poorer as I am so sick of this, I am about ready to buy a pre-built machine that just works.

    I will rename the afc.sys file but I am having trouble locating it. Any pointers?

    agh...
      My Computer


  9. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #19

    This dump is another error code 24. It is nearly identical to the last one.

    Your system logs give this location for afc.sys:
    22784 9/18/2006 7:50:18 AM "C:\Windows\System32\drivers\afc.sys"
    If you cannot find it in C:\Windows\System32\driver, do a search of your C: drive for it.
      My Computer


  10. Posts : 22
    Windows 7 64 Bit
    Thread Starter
       #20

    Dont seem to have afc.sys.
    I DO have afd.sys

    attached is a screen shot of Windows/system32/drivers
      My Computer


 
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