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Windows 7: Random BSOD at least once a month

10 Nov 2010   #1
achillesv2

Windows 7 Home Premium 64bit
 
 
Random BSOD at least once a month

Attachment 112886I just got done building my first computer a couple of months ago and since then I have received about four BSODs that randomly happen at least once a month. From other sites I have heard it might be a memory problem but im not sure why it only crashes once a month. Please help me if you can. Thanks in advance.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1a
BCP1: 0000000000005002
BCP2: FFFFF70001080000
BCP3: 00000000000001FB
BCP4: 020001FCFFFFFFFE
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\091110-16832-01.dmp
C:\Users\Family\AppData\Local\Temp\WER-239274-0.sysdata.xml

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My System SpecsSystem Spec
.
12 Nov 2010   #2
usasma
Microsoft MVP

 
 

I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:
Quote:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)
If we don't fix it with this post, please provide the information from this topic: https://www.sevenforums.com/crashes-d...tructions.html

Also, because 2 of the errors are STOP 0xA and they blame Windows components - please run Driver Verifier according to these directions:
Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

If that doesn't work, post back and we'll have to see about fixing the registry entry off-line:
Code:
Delete these registry keys (works in XP, Vista, Win7):
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDrivers
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDriverLevel
More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users
BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Nov 10 17:33:03.527 2010 (UTC - 5:00)
System Uptime: 0 days 0:59:31.400
Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+1c2 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
Bugcheck code 0000000A
Arguments fffff680`0001e500 00000000`00000000 00000000`00000000 fffff800`02cea2e2
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Sep 11 13:30:03.628 2010 (UTC - 5:00)
System Uptime: 0 days 1:26:25.501
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+21b31 )
BUGCHECK_STR:  0x1a_5002
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  MOM.exe
Bugcheck code 0000001A
Arguments 00000000`00005002 fffff700`01080000 00000000`000001fb 020001fc`fffffffe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 31 16:13:12.527 2010 (UTC - 5:00)
System Uptime: 0 days 7:28:54.400
Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+1c2 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
Bugcheck code 0000000A
Arguments fffff680`0001bb80 00000000`00000000 00000000`00000000 fffff800`02cd72e2
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
  
My System SpecsSystem Spec
20 Nov 2010   #3
achillesv2

Windows 7 Home Premium 64bit
 
 

Thanks usasma I'll try this and reply back with the results
My System SpecsSystem Spec
.

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 Random BSOD at least once a month




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