Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Blue Screen 2057 Crashing

12 Nov 2010   #11
mta00jtl

Windows 7 Home Premium 64bit
 
 
Reattached dump file

Wish

I ran the dump file software again so assumed it just overwrote everything. I've deleted the original file and I've run it again and attached the latest one here.

FYI I also ran SEA Tool and all was ok on the tests. I ran SFC and the same message as before was there i.e. corrupt files (which would mirror with the errors I was getting earlier). Have removed iTunes and it's been ok for the past hour or so but I've really not done anything for fear of it not working! Think I'll be leaving it on tonight so i can fix things tomorrow..

Have made a copy of all my installed programs and backed up all my documents so if worst comes to worst I'll do a clean W7 install. Want to check it isn't hardware first though ideally before I do that.

Let me know your thoughts on the dump file attached.

Thanks

James


My System SpecsSystem Spec
.
12 Nov 2010   #12
wish

Windows 7 Ultimate x64 SP1
 
 

Hmm, there is still no dump files, you can check it in (C:\Windows\Minidump).
Maybe your cleaning software delete that files, so you must stop to use any cleaning software unless necessary.

Then sfc indicates corrupted files like before, I think there is two possibilities:

You have installer software that is corrupted/virus infected/incompatible. So when installing that software it'll damage your windows. It is better to perform full scan all your hardisk with good Antivirus (updated). If it impossible to perform the scan from your Computer due instability then you may do it on other PC.
http://www.microsoft.com/security_essentials/

The other cause is hardware failure = most likely your Hardisk always lost data and make windows corruption.
So you must perform hardisk diagnostics --> Sea tools --> choose Long Drive Selt Test

And if you get another BSOD, it'll generated dump files and you may run the jcgriff2.exe again to collect new data.
My System SpecsSystem Spec
13 Nov 2010   #13
mta00jtl

Windows 7 Home Premium 64bit
 
 
Attached JCGriff again but cannot find the dump file

Hi Wish, I've had another BSOD but it doesn't seem to be generating any dump files that I can see - no cleaning software running. I've attached the JCGriff I've just run but not sure if it has much info for you.

As an update, I've run a full scan with MSE for viruses - it quarantined one but it was classed as low urgency and would cause no problems. I'm currently running a Long DST with Seagate - nothing to report here yet but will post again once completed - it's not called Long for nothing!

I also spoke to Dell customer services (doh, didn't realise I was still under warranty). They performed a boot diagnostic at start up on the hardware (not memory) which ran through cleanly. Their conclusion was that it must therefore be a software problem so he instructed me to F8 on reboot and choose Repair Windows...did this and got BSOD again with PAGE_FAULT_IN_NONPAGED_AREA Stop: 0*00000050.

This confused them and they basically said they'll send a technician out next week as it could be a hardware issue? i.e. they don't have a clue what's happening either. I've figured out I can access W7 on start up by cancelling any CHKDSK procedures - it seems to start ok. However, if I let them run then I get a BSOD or it restarts and crashes...

I'm not sure what to do - a technician will come round in the week so perhaps I should wait until then. Or should I do a clean install of W7 and see if it fixes things? If it's a hardware issue then this may be pointless although if they replace the Hard disk they'll need a clean install anyway! Any advice for me?

Like I say - couldn't find the minidump where you mentioned but ran the JCGriff again anyway. All other tests seem to be coming up ok. Leads me to think it's a faulty hard disk with intermittent problems...

Thoughts?
My System SpecsSystem Spec
.

13 Nov 2010   #14
wish

Windows 7 Ultimate x64 SP1
 
 

Ok that's good you don't have virus issues so we can move to next steps tough I still curious about your Long Drive test result.

PAGE_FAULT_IN_NONPAGED_AREA Stop: 0x50 usual cause by driver or RAM.
Since there is no dump files, I couldn't analyze all drivers that load in your Memory.
So I'll suggest you to test your RAM with memtest for at least 7 passes (better overnight)
RAM - Test with Memtest86+

Then make sure your system is configured to be able to generate minidump files.
= Start -> search -> sysdm.cpl -> advance -> starup and recovery

My System SpecsSystem Spec
13 Nov 2010   #15
mta00jtl

Windows 7 Home Premium 64bit
 
 
Long DST Test Pass!

Hi Wish

The Seagate Long DST test has just finished and my computer passed!

I've also changed the settings to generate the dumps as you've outlined - next BSOD should produce some information for us!

I will now set up the RAM memory test and leave it on for the next 12-16 hours or so - suppose we're eliminating things slowly. Not sure now - maybe some driver problems? Software more likely now? Still confusing!

Will post results of the mem test once done.

Thanks again

James
My System SpecsSystem Spec
13 Nov 2010   #16
wish

Windows 7 Ultimate x64 SP1
 
 

That sounds good, James
Just take it easy
My System SpecsSystem Spec
14 Nov 2010   #17
mta00jtl

Windows 7 Home Premium 64bit
 
 
RAM Test Complete

Hi Wish

I have left the computer to run 10 passes on the memory test and there were no errors. The Long DST with Seagate also passed as I mentioned yesterday.

Shall I force a BSOD to generate a dump file for you to look at? I am able to access W7 currently by simply cancelling the attempts on start up of CHKDSK to run. If I let CHKDSK run then it causes the BSOD.

I guess then you may be able to look at any driver conflicts? I think it's looking likely that a formatting of my HDD and reinstall of Windows 7 may be the way to go later. Again your comments would be appreciated on this. I want to ensure I have the latest drivers and no conflicts so any guidance on good software I can use to achieve this would be appreciated.

Incidentally I do still trace back the latest round of BSOD to reinstalling iTunes - this seemed to cause all manner of problems and I wonder if there are some drivers associated with this which could be causing the latest issues?

Look forward to hearing from you.

Many thanks

James
My System SpecsSystem Spec
14 Nov 2010   #18
wish

Windows 7 Ultimate x64 SP1
 
 

Hi again,
You may enable driver verifier and use the windows as usual.
It'll be crashed if there is any driver violation.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
14 Nov 2010   #19
mta00jtl

Windows 7 Home Premium 64bit
 
 

Hi Wish

Thank you for the instructions.

Just ran driver verifier and it didn't cause a crash. I rebooted and still got the CHKDSK attempt to check Recovery and my C: Drive which I just cancelled - Windows then opened.

Any ideas now? Can we safely eliminate it being a hard disk and RAM problem? If so it would lead towards a faulty driver or Windows software problem?

I can try and create a BSOD so you can see the dump if that would help?

Let me know your thoughts.

James
My System SpecsSystem Spec
14 Nov 2010   #20
mta00jtl

Windows 7 Home Premium 64bit
 
 
A new BSOD and system seems slow suddenly...

Hi Wish,

Just did a restart to see what was happening. As it was shutting down it just went to a new BSOD:

IRQL_NOT_LESS_OR_EQUAL

Stop: 0*0000000A (0*0000000000000000,0*0000000000000002,0*0000000000000000,0*FFFFF8000329D2B3)

Any idea what this is? It said it was creating a dump file so I left it to do that and I've tried to run JCGriff again but it seems to be stuck Copying Mini Kernel Memory Dump Files and has been for the last 5 minutes or so... System seems to be running a lot slower now for some reason too...bit worried as it almost seems like the whole thing is corrupted and ready to crash. Would really appreciate any guidance to see whether we can get this resolved once and for all. I'll do a clean install if necessary.

Thanks Wish,

James
My System SpecsSystem Spec
Reply

 Blue Screen 2057 Crashing




Thread Tools




Similar help and support threads
Thread Forum
Blue Screen, Locale ID: 2057
Hey, Ive been getting this error everyday and its pretty annoying, I dont know how I can fix it but hopefully you guys know :/ Here his the blue screen report: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 2057
BSOD Help and Support
Blue Screen 2057
I am getting more and more pissed off with this blue screen 2057. Its seems to crash while doing simple operations. I have downloaded programms like speedyPC pro to solve but they seem to make no difference. I have the latest Nvidia drivers but again it makes no difference. I am trying to avoid...
BSOD Help and Support
Getting Blue screen, error code Locale ID: 2057, bccode:116
Hi guys, Please help if possible. Having this problem already more then 3 months. I watch football live lets say and suddenly screen gets gray, laptop starts beeping (don't really know how to express that sound) and crashes, then I have to start it in safe mode. Or sometimes the screen gets...
BSOD Help and Support
Blue Screen error 2057
I've had problems waking up my laptop from sleep for some time now, and got fed up with it so looked a bit deeper as this time it gave an error message telling me the problem event name was 'blueScreen' and that the Locale ID was '2057' This means very little to me, so im hoping you guys can help...
BSOD Help and Support
Blue Screen of death - 6.1.7600.2.0.0.256.48 / 2057
Hi All, I've had this computer for a few weeks now, it is totally factory standard and is running Adobe CS4, Office 2010 and some other work related programs. It BSOD's about 4 times a day. Any ideas? It doesn't appear to be software related as I've been watching what programs are running and it...
BSOD Help and Support
Blue/Black screen Locale 2057
I guess this is my last port of call on this one...its driving me nuts now...officially! Im having some major issues with my new windows 7 pc. Ive got so many black screen of deaths now its untrue. These are happening anywhere from 2 minutes of use and 10 hours of use throughout the day...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:12.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App