PC freezes, stops responding, a problem with sensorview device!

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  1. Posts : 48
    Windows 7 Home Premium 32bit
       #1

    PC freezes, stops responding, a problem with sensorview device!


    So, my PC stops responding every time I turn it on. As a result, I'll have to restart it
    again, and when it is restarted i'll get the same problem and i'll keep restarting the PC
    until it stops freezing

    So, I used Tuneup to find the error for me, and I got this error [See Pic.]

    http://i56.tinypic.com/2d000n6.jpg

    I did what it says, go to device manager and update the device. This is how the
    device manager looks like.

    http://i56.tinypic.com/oaddm9.jpg

    Any ideas about which "devices" are causing the problem? is it a motherboard
    problem or not?

      My Computer


  2. Posts : 48
    Windows 7 Home Premium 32bit
    Thread Starter
       #2

    up :-S
      My Computer


  3. Posts : 5,705
    Win7 x64 + x86
       #3

    In the Details tab please select the Hardware ID in the dropdown box and let us know what it says there. That will help us to look the device up.

    Also let us know the exact model number of your HP system
      My Computer


  4. Posts : 48
    Windows 7 Home Premium 32bit
    Thread Starter
       #4

    In the Details tab please select the Hardware ID in the dropdown box and let us know what it says there.
    I cannot find "hardware ID", you can see my drop down box in the picture below

    http://i56.tinypic.com/zoi2iu.jpg

    Also let us know the exact model number of your HP system
    it is pavilion m9342.me

    Link from HP
      My Computer


  5. Posts : 5,705
    Win7 x64 + x86
       #5

    The references that I find point to this freeware: STV Software - Home
    There's suggestions that it's used by HP on their systems (but no proof).
      My Computer


  6. Posts : 48
    Windows 7 Home Premium 32bit
    Thread Starter
       #6

    So, I just have to install it and everything will be fine?
      My Computer


  7. Posts : 5,705
    Win7 x64 + x86
       #7

    I don't know. I would suggest removing that software from your system to test and see if it helps.
      My Computer


  8. Posts : 48
    Windows 7 Home Premium 32bit
    Thread Starter
       #8

    the software is not installed... so I decided to uninstall the driver from the device manager.

    And when I try to install the program I got those errors, and it doesn't start.

    ImageShack: Host and Share your Photos and Videos - 15170023.png
    ImageShack: Host and Share your Photos and Videos - 47893793.png
      My Computer


  9. Posts : 5,705
    Win7 x64 + x86
       #9

    ? Try installing the freeware application that I linked to, then uninstall it to see if it removes the sensorview stuff ?
      My Computer


  10. Posts : 48
    Windows 7 Home Premium 32bit
    Thread Starter
       #10

    I downloaded it from the link... and unfortunately I got the same error.
    If I just uninstall it from the device manager, is it going to affect my pc?
      My Computer


 
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