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Windows 7: Hardware related blue screens - Please help!

12 Nov 2010   #1

Windows 7 Ultimate x64
Hardware related blue screens - Please help!


I have been struggling with BSOD's for a very long time now but it has only gotten worse, so it is now time for me to get rid of it.

PC info:
- Windows 7 64-bit full retail version
- CPU: Intel Core2 Quad Q9550 @ 2.83GHz
- Motherboard: Asus P5QL Pro
- RAM: DIMM1: 2x Corsair XMS2 CM2X2048-6400C5 2 GB DDR2-800 DDR2 SDRAM --- 4 GB total
- NVIDIA GeForce GTX 260 (896 MB)

I have just formatted my PC a couple of days ago and it still blue screens when i'm playing video games, so I guess it has to be hardware related.
I have been running memtest two times with 1 RAM stick in my pc each time and both came out clean with no errors whatsoever.

So what could it be then?
-Graphics card
-Hard drive

Is there any software that can test these parts of my PC so I can narrow this down and find the hardware problem?

If anyone has an idea on how to fix this please let me know.

I am willing to spend money on new parts if they are broken.

My System SpecsSystem Spec
12 Nov 2010   #2

64-bit Windows 8.1 Pro

My System SpecsSystem Spec
12 Nov 2010   #3

Win7 HP (x64)/Win7 Ultimate (x64)


Welcome to Seven Forums :)

Have a look at this post on how to collect the data required for the BSOD Squad - Blue Screen of Death (BSOD) Posting Instructions
Also have a look at this thread from the Gaming Section of the forum - Tips on Troubleshooting Game Issue

Could you also list your current power supply model/make and the anti-virus/internet security suite that you have installed?

Thanks and regards
My System SpecsSystem Spec

12 Nov 2010   #4
Orbital Shark


If you wish to 'stress' test your hardware here's a good article to read.

My System SpecsSystem Spec
12 Nov 2010   #5

Windows 7 Ultimate x64

I wasn't sure if I should upload dump files since it is hardware related. But if it can give you information about my problem I will gladly do so! Since I just formatted my PC I only have 2 dump files. I will upload them in about an hour when i get home from work.
My System SpecsSystem Spec
12 Nov 2010   #6

Windows 7 Ultimate x64

Lomai, my PSU is EPS-750W (energon) gaming power supply and at the moment I'm not running any 3rd part anti-virus just the default windows settings.
My System SpecsSystem Spec
12 Nov 2010   #7

64-bit Windows 8.1 Pro

We'll look at your .dmp files and see if we can pin it down a bit as soon as you upload them..
My System SpecsSystem Spec
12 Nov 2010   #8

Windows 7 Ultimate x64

Here are the only 3 dump files i have in a zip-file
My System SpecsSystem Spec
12 Nov 2010   #9

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by Bendk View Post
Here are the only 3 dump files i have in a zip-file

Ok Lets start here.

1-SPTD.SYS used in alcohol/daemon tools. It must be removed

ASACPI.sys Sun Mar 27 22:30:36 2005
The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).

2-HID/USB this is also causing problems.

Run system file check to verify and repair them

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
12 Nov 2010   #10

Windows 7 Ultimate x64

Hello and thanks for checking out the dump files!

1. That must have been poweriso then, that's what i used to burn Memtest to a dvd. It's uninstalled now.

2. I did that now and it didn't find any violations.
My System SpecsSystem Spec

 Hardware related blue screens - Please help!

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