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Windows 7: BSOD help

12 Nov 2010   #1
modey

Windows 7 Professional x64
 
 
BSOD help

Can anyone help me with this problem/

I've got a newly built pc which randomly crashes and i get a bsod

It's running windows 7 64 bit.

I've atttatched the minidump folder.

Not sure if there is any other info required?


My System SpecsSystem Spec
.
12 Nov 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Welcome to SF!

We do like to have a full jcgriff2 report to work on, but no harm done. Just upload one of the BSODs persist: https://www.sevenforums.com/crashes-d...tructions.html

One dump blamed the WiFi drivers, so install updated ones from Realtek: Realtek

Also install updated Realtek Ethernet drivers: Realtek
Code:
Rt64win7.sys    Thu Feb 26 04:04:13 2009 (49A65B0D)
rtl8192U.sys    Mon Oct 19 01:17:56 2009 (4ADBF684)
You had 1 0x124 BSOD, which is often a hardware error. Run through these hardware tests:

For RAM: RAM - Test with Memtest86+
For CPU and heat: https://www.sevenforums.com/tutorials...t-prime95.html
For hard drive: | Seagate

...Summary of the dumps
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Nov  6 14:07:26.239 2010 (UTC - 5:00)
System Uptime: 0 days 0:00:36.972
Probably caused by : vwifibus.sys ( vwifibus! ?? ::NNGAKEGL::`string' <PERF> (vwifibus+0xa000)+0 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x50_vwifibus!_??_::NNGAKEGL::_string___PERF__(vwifibus+0xa000)+0
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Nov  6 14:05:36.232 2010 (UTC - 5:00)
System Uptime: 0 days 0:04:34.590
Probably caused by : ntkrnlmp.exe ( nt!PfSnCleanupTrace+48 )
BUGCHECK_STR:  0x19_21
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x19_21_nt!PfSnCleanupTrace+48
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Nov  6 13:59:46.438 2010 (UTC - 5:00)
System Uptime: 0 days 0:04:15.170
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1fd23 )
BUGCHECK_STR:  0x1a_61940
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  wermgr.exe
FAILURE_BUCKET_ID:  X64_0x1a_61940_nt!_??_::FNODOBFM::_string_+1fd23
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Nov  6 13:54:16.968 2010 (UTC - 5:00)
System Uptime: 0 days 0:03:29.701
Probably caused by : win32k.sys ( win32k!HmgShareLockCheck+73 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  X64_0x3B_win32k!HmgShareLockCheck+73
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Nov  6 13:46:38.949 2010 (UTC - 5:00)
System Uptime: 0 days 0:03:39.307
Probably caused by : Ntfs.sys ( Ntfs!NtfsExtendedCompleteRequestInternal+e5 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x3B_Ntfs!NtfsExtendedCompleteRequestInternal+e5
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Nov  5 06:05:01.346 2010 (UTC - 5:00)
System Uptime: 0 days 0:00:19.688
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
12 Nov 2010   #3
modey

Windows 7 Professional x64
 
 

thanks a lot, i've updated the drivers and i'll do the tests later on tonight
My System SpecsSystem Spec
.

12 Nov 2010   #4
Jonathan_King

Windows 7 Professional x64
 
 

That sounds good, good luck!
My System SpecsSystem Spec
14 Nov 2010   #5
modey

Windows 7 Professional x64
 
 

Ok so i ran the memtest and got a load of errors, took one stick out (2gb) and left the other one in, re did the test and it was fine, 7 passes.

I then took this stick out, put the other one in a different slot and did the test again, this stick then passed.

So for some reason i'm getting errors with both memory sticks in?

any help please?
My System SpecsSystem Spec
14 Nov 2010   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by modey View Post
Ok so i ran the memtest and got a load of errors, took one stick out (2gb) and left the other one in, re did the test and it was fine, 7 passes.

I then took this stick out, put the other one in a different slot and did the test again, this stick then passed.

So for some reason i'm getting errors with both memory sticks in?

any help please?
Could be a mobo slot. Try running one stick in each mobo slot.



Ken J
My System SpecsSystem Spec
14 Nov 2010   #7
modey

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by modey View Post
Ok so i ran the memtest and got a load of errors, took one stick out (2gb) and left the other one in, re did the test and it was fine, 7 passes.

I then took this stick out, put the other one in a different slot and did the test again, this stick then passed.

So for some reason i'm getting errors with both memory sticks in?

any help please?
Could be a mobo slot. Try running one stick in each mobo slot.



Ken J
yeah that's what i've done, tested each stick of ram in different slots, they pass the test fine on their own, it's when they are both in together i get errors
My System SpecsSystem Spec
15 Nov 2010   #8
Jonathan_King

Windows 7 Professional x64
 
 

What is the make/model of your PSU?

Are the sticks of RAM identical?
My System SpecsSystem Spec
15 Nov 2010   #9
modey

Windows 7 Professional x64
 
 

It's a corsair tx cmpsu-650txuk 650w psu, yeah both sticks are the same , i put them both in gain last night, ran a test and it passed ok (12 passes)

My System SpecsSystem Spec
16 Nov 2010   #10
Jonathan_King

Windows 7 Professional x64
 
 

Check out your system uptimes:
Code:
System Uptime: 0 days 0:00:36.972 
System Uptime: 0 days 0:04:34.590 
System Uptime: 0 days 0:04:15.170 
System Uptime: 0 days 0:03:29.701 
System Uptime: 0 days 0:03:39.307 
System Uptime: 0 days 0:00:19.688
Granted, Windbg is not very accurate as far as that goes, but I can accept that they all happened within 10 minutes of bootup most likely.

Could you create a jcgriff2 report for us now?

https://www.sevenforums.com/crashes-d...tructions.html

Also, could you furnish us with details about your RAM and motherboard? Brand, model, voltages (if you know them), etc.
My System SpecsSystem Spec
Reply

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