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Windows 7: Blue Screen crash -- bccode:a

14 Nov 2010   #1

Windows 7 Ultimate x64
Blue Screen crash -- bccode:a

Basic information:

Windows 7 x64
original installed OS on the system
full retail version

I bought the hardware in 2009. and had my win7 installed about the same time.

My problem:

frequently crash, with all kinds of bccode.

I'v attached necessary files to this post, which is created "by the book".

Need help! thanks in advance!.

My System SpecsSystem Spec
14 Nov 2010   #2

Windows 10 Pro x64, Arch Linux

Update your Realtek drivers Realtek

If you are overclocking, reset the overclocks
My System SpecsSystem Spec
14 Nov 2010   #3

Windows 7 Ultimate x64

thanks, Dr House. Will that be all?
My System SpecsSystem Spec

14 Nov 2010   #4

Windows 7 Ultimate x64 SP1

Hi digbug,
Sorry for my bad, I mean you don't need to create new thread but just follow the instructions to collect more data.

Anyway your most of dump files indicated hardware failure.
But before we move to the next step, you need to do the advice as suggested before.
I still see old drivers that need to be update because outdate drivers can cause BSOD in win7.

Start troubleshooting your problem by removing Avira and replace it with MSE.
You may go back to Avira after your Windows have stabled.

Uninstall your Acronis software because it's the outdate version.

Then these drivers need to be update:
wacommousefilter.sys Fri Feb 16 10:12:17 2007 --> Wacom(tablet) Mouse Filter
snapman.sys  Fri Oct 06 06:43:53 2006 --> Acronis True Image Snapshot
LVUSBS64.sys Fri May 11 17:01:20 2007 --> Logitech Camera driver
lvuvc64.sys  Fri May 11 16:59:12 2007  --> Logitech USB Video Class Driver
lvpopf64.sys Fri Nov 10 19:08:05 2006 --> also part your Logitech device
CertClient.dat Wed Aug 27 00:23:55 2008  --> unknown 
CMBProtector.dat Tue Mar 11 19:41:13 2008 --> unknown
Make sure to do the suggestion above then if you get another BSOD, it'll create new dmp files. Then run jcgriff2.exe again to collect the new data and attach here. (don't need to create new thread)
My System SpecsSystem Spec
14 Nov 2010   #5

Windows 7 Ultimate x64

Let's see if i'm doing it right.
I'v manually deleted snapman.sys from /system32/drivers. because I find out that It seems i'v already made a uninstallation long time ago and it's not listed in control panel anymore.
I'v updated other drivers.
And I'v unintalled Avira and installed MSE to take place.

Thanks for your patient. These nasty crashes have bothored me for a long long time. Considering I'm a CG artist and independed programmer who need to work with computer for long hours everyday, I'm even surprised that I got this far in one peice, without freaking out and format the hard driver. which will certainly be a long, painful journy because I will have to backup tons of personal presets .....

Now you might have some idea about how grateful I'm.You guys are like angels to me.

English is not my first language, excuse me if I somehow get it wrong.

Seems all set now. Finger is crossed!
My System SpecsSystem Spec
14 Nov 2010   #6

Windows 7 Ultimate x64 SP1

That's good, then we'll see how is it goes.
Because troubleshooting BSOD is step by step
My System SpecsSystem Spec
18 Nov 2010   #7

Windows 7 Ultimate x64

After several very very happy days...........I'm back -_-!

BCCode: 3b
BCP1: 00000000C000001D
BCP2: FFFFF8000516E145
BCP3: FFFFF8800897BAC0
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
My System SpecsSystem Spec
18 Nov 2010   #8

64-bit Windows 8.1 Pro

The dmp(s) point to ntkrplmp.exe or ntoskrnl.exe as the probable cause. We know this is not the case, as these are core OS files, and will definitely not cause a BSOD. They are just the default files the debuggers blame when they can't see a better cause. We need to enable driver verifier to help pinpoint the faulting driver..

- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c000001d, fffff8000516e145, fffff8800897bac0, 0}

Probably caused by : ntkrnlmp.exe ( nt!ObpWaitForMultipleObjects+ea )

Followup: MachineOwner
The following drivers are outdated and should be updated ...

wacommousefilter.sys Fri Feb 16 13:12:17 2007 (45D5F401) ... Wacom(tablet) Mouse Filter ... Wacom Hardware Drivers
My System SpecsSystem Spec
18 Nov 2010   #9

Windows 7 Ultimate x64

I'v make change according to your instruction. But when i reboot my computer and reenter Win7, It failed. said: driver error. I managed successful reboot using latest correct configration. Does that has something to do with the "verifier"?
My System SpecsSystem Spec

 Blue Screen crash -- bccode:a

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