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Windows 7: Looking for BSOD help

14 Nov 2010   #1
Runnyeye

Windows 7 Ultimate 64-bit (6.1, Build 7601)
 
 
Looking for BSOD help

Hi everyone,

since a while i have been playing Starcraft 2 online, every once in a while i get a BSOD during the game. I didn't have this before and i have no clue on what the cause may be. Perhaps someone here can help me out?

I read the post on how to post your logs, so here goes my try.

My computer runs on Windows 7 Ultimate x64
It's a retail version and i re-installed it about a month ago since i tried to find a solution for the crashes.
I believe i updated all the drivers then and run some scanners once a month:
Malwarebyte's, Ms Security Essentials, SUPERantispyware

My MB is a GigaByte GA-P35-DS3R , purchased in august 2007
Cooler: Corsair HX520 520 Watt, 24 Pins
RAM: OCZ Memory EL Platinum 2 DC 2 GB, PC6400, 800 MHz, 4
Video: Club3D VGA GeForce 8800GTS 320 MB

Well, if there is anything you need to know more, id be happy to give what is needed.

Cheers,


My System SpecsSystem Spec
.
14 Nov 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Runnyeye View Post
Hi everyone,

since a while i have been playing Starcraft 2 online, every once in a while i get a BSOD during the game. I didn't have this before and i have no clue on what the cause may be. Perhaps someone here can help me out?

I read the post on how to post your logs, so here goes my try.

My computer runs on Windows 7 Ultimate x64
It's a retail version and i re-installed it about a month ago since i tried to find a solution for the crashes.
I believe i updated all the drivers then and run some scanners once a month:
Malwarebyte's, Ms Security Essentials, SUPERantispyware

My MB is a GigaByte GA-P35-DS3R , purchased in august 2007
Cooler: Corsair HX520 520 Watt, 24 Pins
RAM: OCZ Memory EL Platinum 2 DC 2 GB, PC6400, 800 MHz, 4
Video: Club3D VGA GeForce 8800GTS 320 MB

Well, if there is anything you need to know more, id be happy to give what is needed.

Cheers,
Easy, memory corruption caused by your video driver. I would re-install the driver and test the memory.

re-install using these

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.


Test memory using this

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.


Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\111410-26566-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c67000 PsLoadedModuleList = 0xfffff800`02ea4e50
Debug session time: Sun Nov 14 15:10:17.936 2010 (GMT-5)
System Uptime: 0 days 0:56:03.121
Loading Kernel Symbols
...............................................................
............................Unable to load image Unknown_Module_00000000`00000000, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Unable to add module at 00000000`00000000

Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 8, 0}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : memory_corruption

Followup: memory_corruption
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: 0000000000000000, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f0f0e0
 0000000000000000 

CURRENT_IRQL:  2

FAULTING_IP: 
+5fb2952f03d9dc20
00000000`00000000 ??              ???

PROCESS_NAME:  audiodg.exe

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  CODE_CORRUPTION

BUGCHECK_STR:  0xD1

TRAP_FRAME:  fffff88002f22b60 -- (.trap 0xfffff88002f22b60)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa8004a299f0 rbx=0000000000000000 rcx=fffffa8005183000
rdx=000000000000000c rsi=0000000000000000 rdi=0000000000000000
rip=0000000000000000 rsp=fffff88002f22cf8 rbp=0000000000000000
 r8=0000000000000000  r9=0000000000000000 r10=0000000000000000
r11=fffff88004f71cc0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
00000000`00000000 ??              ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002cd6ca9 to fffff80002cd7740

FAILED_INSTRUCTION_ADDRESS: 
+5fb2952f03d9dc20
00000000`00000000 ??              ???

STACK_TEXT:  
fffff880`02f22cf8 fffff880`049b1fa7 : 00000000`00000000 fffffa80`05183000 00000000`00000000 fffffa80`0567f720 : 0x0
fffff880`02f22d00 00000000`00000000 : fffffa80`05183000 00000000`00000000 fffffa80`0567f720 00000000`00000000 : nvlddmkm+0x1a3fa7


STACK_COMMAND:  .trap 0xfffff88002f22b60 ; kb

CHKIMG_EXTENSION: !chkimg -lo 50 -db !nt
13 errors : !nt (fffff80002cd744a-fffff80002cd7b7a)
fffff80002cd7440  a8  a0  00  00  00  66  44  0f  6f  b0 *00  00  00  00  66  44 .....fD.o.....fD
fffff80002cd7450  0f  6f *00  c0  00  00  00  4c  8b  a0 *00  01  00  00  4c  8b .o.....L......L.
fffff80002cd7460  a8  20 *00  00  00  4c  8b  b0  28  01  00  00  4c  8b  b8  30 . ...L..(...L..0
fffff80002cd7470  01  00  00  fb  65  48  8b  1c  25  88 *00  00  00  65  0f  ae ....eH..%....e..
...
fffff80002cd7b40  23  00 *e1  32  41  89  80  98  00  00 *22  41  89  90  9c  00 #..2A....."A....
fffff80002cd7b50  00  00 *7f  0d  20  79  23  00  0f  32 *78  89  80  90  00  00 .... y#..2x.....
fffff80002cd7b60  00  41 *00  90  94  00  00  00  b9  d9 *80  00  00  0f  32  83 .A............2.
fffff80002cd7b70  e0  fc *00  30  c2  00  00  cc  cc  cc *00  cc  cc  0f  1f  00 ...0............

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MEMORY_CORRUPTOR:  STRIDE

FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE

BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE

Followup: memory_corruption
---------
My System SpecsSystem Spec
16 Nov 2010   #3
Runnyeye

Windows 7 Ultimate 64-bit (6.1, Build 7601)
 
 

Heya Zigzag,

thanks allready for your effort.

I deleted my old drivers using the Drive Sweeper and installed the latest driver from Nvidia.

I also did a memtest, with all 4 slots occupied and there was no error. The test ran for about 20h straight. No errors.

But now my pc won't start up normally again. I get the option to choose between starting up windows normally or on repair mode (if that is the correct translation ;-) ). If i choose normal, then i end up at the black windows startup screen (windows logo in the middle) and when i choose repair mode, it stays on that mode for like ages.

Any idea what may have caused this?

Cheers,

Edit: the new driver i downloaded is the same i had installed. Atm my pc is up and running again, but i cannot play video's cause that will make everything freeze :S

Edit 2: another crash and i had some windows repairprogramm running automatically at startup giving the following note:
Problemsignature:
Gebeurtenis van probleem: StartupRepairOffline
Problemsignature 01: 6.1.7600.16385
Problemsignature 02: 6.1.7600.16385
Problemsignature 03: unknown
Problemsignature 04: 5
Problemsignature 05: AutoFailover
Problemsignature 06: 1
Problemsignature 07: 0xa
Version of OS: 6.1.7600.2.0.0.256.1
Country: 1043

And an error code after windows was started up (after a reboot) which said to check c:\users.....\WER533D.tmp.WERInternalMetadata.xml
and
C:\Windows\MEMORY.DMP
My System SpecsSystem Spec
.

24 Nov 2010   #4
Runnyeye

Windows 7 Ultimate 64-bit (6.1, Build 7601)
 
 

Well,

unfortunately i'm back.

I had another BSOD whilst playing Starcraft 2. This one disappeared too quick for me to read, but i thought it would be enough to post my new material here.

I reinstalled windows 7, did a himem check on my RAM and afterwards i tested 1 part in all 4 slots for at least 8 runs. Besides that, i did not install any video driver from nvidia nor any other driver.
Checkdisk showed me no errors on my harddrives.

So i really don't know what causes these BSOD's and any help would be appreciated

Cheers,
My System SpecsSystem Spec
29 Nov 2010   #5
Runnyeye

Windows 7 Ultimate 64-bit (6.1, Build 7601)
 
 

Well,

i removed all the hardware from my computer, cleaned it, put it all back together, updated every possible driver i have (or at least i think so) and still no good :S

No one here has any clue left?

Is it possible that it has something to do with my videocard drivers? Can they interfere with my system? I let furMark test my GPU for 10 mins (is that long enough?) and the temperature was stable between 88 and 90 degrees on a full screen test.

Since i did a test with Himem and all the memory sticks passed all the tests i excluded my RAM as a possibility.
Edit: also a 12h run with Prime95 showed no errors.

Edit2: installing the latest nvidia driver (260.99_desktop_win7_winvista_64bit_international_whql) makes my system freeze when i play video's (normal video files and youtube online) and when i uninstall this driver (Driver Sweeper, select all from Nvidia) it let's me play my video's normal.

Edit3:
Same thing happens with an older driver (197.15_desktop_win7_winvista_64bit_international_

Cheers,
My System SpecsSystem Spec
Reply

 Looking for BSOD help




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