Blue Screen of Death

mastermind12343 · 14 Nov 2010

I have a dell latitude e6510, it came with windows vista 32 bit. I upgraded the ram to 8 gigs(from 2 gigs) and updated to windows 7 64 bit home premium that i bought via MS student discount store online.

Attached are all the files that the posting rules require. Also, here is what the popup screen read when i restarted the computer after the crash:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF8801000E68B
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\111410-39624-01.dmp
C:\Users\Rohit Saxena\AppData\Local\Temp\WER-4626927-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Also, here is what happened last time my computer had a BSOD: https://www.sevenforums.com/crashes-d...een-death.html

zigzag3143 · 14 Nov 2010

mastermind12343 said:

I have a dell latitude e6510, it came with windows vista 32 bit. I upgraded the ram to 8 gigs(from 2 gigs) and updated to windows 7 64 bit home premium that i bought via MS student discount store online.

Attached are all the files that the posting rules require. Also, here is what the popup screen read when i restarted the computer after the crash:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF8801000E68B
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\111410-39624-01.dmp
C:\Users\Rohit Saxena\AppData\Local\Temp\WER-4626927-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Also, here is what happened last time my computer had a BSOD: https://www.sevenforums.com/crashes-d...een-death.html

Straight forward, your video driver (or card). Re-install using these with newest available. Also update your tablet drivers they are 2+ years old.

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\111410-39624-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`03249000 PsLoadedModuleList = 0xfffff800`03486e50
Debug session time: Sun Nov 14 06:03:10.129 2010 (GMT-5)
System Uptime: 3 days 21:45:00.373
Loading Kernel Symbols
...............................................................
................................................................
................................................................

Loading User Symbols
Loading unloaded module list
.............................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 6f8, fffff8801000e68b}

Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiUpdateCurrentIsrFrameTime+8f )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff8801000e68b

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  csrss.exe

CURRENT_IRQL:  b

LAST_CONTROL_TRANSFER:  from fffff800032b8ca9 to fffff800032b9740

STACK_TEXT:  
fffff800`04922d28 fffff800`032b8ca9 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
fffff800`04922d30 fffff800`032b7172 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff800`04922e70 fffff880`1000e68b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`04e79fe0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiUpdateCurrentIsrFrameTime+0x8f


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgmms1!VidSchiUpdateCurrentIsrFrameTime+8f
fffff880`1000e68b ff156f290000    call    qword ptr [dxgmms1!_imp_KeQueryPerformanceCounter (fffff880`10011000)]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  dxgmms1!VidSchiUpdateCurrentIsrFrameTime+8f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc578

FAILURE_BUCKET_ID:  X64_0x7f_8_dxgmms1!VidSchiUpdateCurrentIsrFrameTime+8f

BUCKET_ID:  X64_0x7f_8_dxgmms1!VidSchiUpdateCurrentIsrFrameTime+8f

Followup: MachineOwner
---------

mastermind12343 · 14 Nov 2010

how do i update my tablet driver? I have wacom tablet and whenever i try to update it, it says its already updated.