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Windows 7: PC freezes, stops responding, a problem with sensorview device!

29 Nov 2010   #21
usasma
Microsoft MVP

 
 

Please go to Device Manager and expand the Network Adapters section.
Right click on each of the following devices and select "Uninstall"
- Teredo
- ISATAP
- 6to4
- unknown
These devices will return on the next reboot if they are needed - but in most cases they aren't needed and don't return. Once that's done, check in the MSINFO32...Components...Problem Devices to see if the ROOT\NET\0002 device is still there.

Also please check in Device Manager to see if the sensorview device is there or not.


My System SpecsSystem Spec
.
29 Nov 2010   #22
top secret

Windows 7 Home Premium 32bit
 
 

Test result (stopped after 6 hours by me)



Quote:
ISATAP
I have ISATAP adapter 3,8,2,9... shall I remove them all?
The same with 6to4

and I don't have unknown device

and sensorview is not there.
My System SpecsSystem Spec
29 Nov 2010   #23
usasma
Microsoft MVP

 
 

Yes, "Uninstall" every one of them - they are used for different aspects of translating IPv6 traffic to IPv4 traffic. As I stated before, if needed they'll automatically reinstall themselves on the next reboot - but in most cases they don't come back.
My System SpecsSystem Spec
.

30 Nov 2010   #24
top secret

Windows 7 Home Premium 32bit
 
 

Quote:
Yes, "Uninstall" every one of them - they are used for different aspects of translating IPv6 traffic to IPv4 traffic. As I stated before, if needed they'll automatically reinstall themselves on the next reboot - but in most cases they don't come back.
Done. However the problem still exists. Before posting this reply
My System SpecsSystem Spec
30 Nov 2010   #25
usasma
Microsoft MVP

 
 

Please redo the BSOD posting instructions so we can see if there's any change in the reports. If possible, let us know the last time that the system had problems (approximately what time and date it was).
My System SpecsSystem Spec
01 Dec 2010   #26
top secret

Windows 7 Home Premium 32bit
 
 

So you want me to post reports again?

last freezing occurred 01/12/2010 at 18:30 GMT
My System SpecsSystem Spec
01 Dec 2010   #27
usasma
Microsoft MVP

 
 

Yes, please rerun the reports and post them again. That way we can look at events that occurred around 01 Dec 2010 at 18:30 GMT
My System SpecsSystem Spec
02 Dec 2010   #28
top secret

Windows 7 Home Premium 32bit
 
 

posted.
My System SpecsSystem Spec
02 Dec 2010   #29
usasma
Microsoft MVP

 
 

System logfile says that your system was shutdown at 07:36 on 01 Dec 2010
System was restarted at 22:12 on 01 Dec 2010

Is 18:30 GMT = 21:30 AST? I'm looking for the time of the freeze in your event logs, so the time will be the time displayed on your system (AST). As it is right now, there is no evidence in the logs that your system was on between 07:36 and 22:12 on 01 Dec 2010.

This can be either an issue with the event service not working, or it can be that there is a hardware problem with your system. I'd suggest the following:

1 - backup all of your stuff
2 - run SFC.EXE /SCANNOW from an elevated (Run as administrator) Command Prompt. Then test for further freezes.
3 - run a repair install of Win7: Repair Install Then test for further freezes.
4 - wipe the hard drive with DBAN or KillDisk (both are free, just google for them), then install Windows 7 clean - installing all updates and only installing any missing drivers. Then see if it freezes.
My System SpecsSystem Spec
03 Dec 2010   #30
top secret

Windows 7 Home Premium 32bit
 
 

Atlantic Standard Time (AST) = GMT-4
Atlantic Daylight Time (ADT) = GMT-3

--------------------------------------------

It is really hard to wipe hard disks because I have thousands of important files, also, when the system was VISTA, it was freezing. After changing it to 7 the problem start occurring too. So, is there any indicate that the video card is the major cause of the problem?
My System SpecsSystem Spec
Reply

 PC freezes, stops responding, a problem with sensorview device!




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