New
#21
Ok the file was there this time. Two reports they both give code 19
Device driver
STOP 0x00000019: BAD_POOL_HEADER
Usual causes: Device driver
Outdated drivers.Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp12_Windows_NT6_BSOD_jcgriff2[1].zip\122710-13930-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16617.x86fre.win7_gdr.100618-1621 Machine Name: Kernel base = 0x82a15000 PsLoadedModuleList = 0x82b5d810 Debug session time: Sun Dec 26 15:01:40.468 2010 (GMT-5) System Uptime: 0 days 0:32:53.232 Loading Kernel Symbols ............................................................... ................................................................ .......... Loading User Symbols Loading unloaded module list ..... 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* BAD_POOL_HEADER (19) The pool is already corrupt at the time of the current request. This may or may not be due to the caller. The internal pool links must be walked to figure out a possible cause of the problem, and then special pool applied to the suspect tags or the driver verifier to a suspect driver. Arguments: Arg1: 00000003, the pool freelist is corrupt. Arg2: 8c4ac860, the pool entry being checked. Arg3: 8c4ac860, the read back flink freelist value (should be the same as 2). Arg4: 0d00b82d, the read back blink freelist value (should be the same as 2). Debugging Details: ------------------ BUGCHECK_STR: 0x19_3 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: explorer.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from 95eeba70 to 82b35232 STACK_TEXT: 975a8954 95eeba70 00000021 000008f8 6f746547 nt!ExAllocatePoolWithTag+0x682 975a8968 95efa07f 000008f8 6f746547 00000000 win32k!Win32AllocPool+0x13 975a897c 95efd282 000008e8 6f746547 00000000 win32k!AllocThreadBufferWithTag+0x1e 975a8c00 960c4bca ffb84910 975a9250 fe58fcf0 win32k!EngTextOut+0x1e1 975a8ea8 95efe8c7 fe54d4d8 975a9250 fe58fcf0 cdd!DrvTextOut+0x392 975a8ef4 95efe81d 960c4838 975a9160 fe54d4d8 win32k!OffTextOut+0x71 975a9178 95efb917 fe54d4d8 975a9250 fe58fcf0 win32k!SpTextOut+0x1a2 975a94a4 95e6b037 975a9668 fe203e20 fe203e7c win32k!GreExtTextOutWLocked+0x1040 975a9520 95ecfd57 00000000 ffbbe08c 00000010 win32k!GreBatchTextOut+0x1e6 975a9690 82c82666 b076ff72 975a97a0 7ffd96cc win32k!NtGdiFlushUserBatch+0x123 975a96e0 95e6bba7 00000061 975a970c 00000088 nt!KeUserModeCallback+0x176 975a97e4 95e92c30 fe834858 00000092 00000000 win32k!SfnINLPUAHDRAWMENUITEM+0x119 975a9818 95f5ee48 fe834858 00000092 00000000 win32k!xxxDefWindowProc+0xdd 975a986c 95ee4a61 fe83ca70 00000092 00000000 win32k!xxxMenuWindowProc+0xdc1 975a98ac 95ee48ac fe834858 00000092 00000000 win32k!xxxSendMessageTimeout+0x1ac 975a98d4 95e6b95b fe834858 00000092 00000000 win32k!xxxSendMessage+0x28 975a98d4 00000000 fe834858 00000092 00000000 win32k!xxxSendMenuDrawItemMessage+0xe4 STACK_COMMAND: kb FOLLOWUP_IP: cdd!DrvTextOut+392 960c4bca 8945ec mov dword ptr [ebp-14h],eax SYMBOL_STACK_INDEX: 4 SYMBOL_NAME: cdd!DrvTextOut+392 FOLLOWUP_NAME: MachineOwner MODULE_NAME: cdd IMAGE_NAME: cdd.dll DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bd992 FAILURE_BUCKET_ID: 0x19_3_cdd!DrvTextOut+392 BUCKET_ID: 0x19_3_cdd!DrvTextOut+392 Followup: MachineOwner --------- 0: kd> lmtsmn start end module name 8863f000 88687000 ACPI ACPI.sys Mon Jul 13 19:11:11 2009 (4A5BBF0F) 8d840000 8d89a000 afd afd.sys Mon Jul 13 19:12:34 2009 (4A5BBF62) 8d41f000 8d431000 AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954) 88790000 88799000 amdxata amdxata.sys Tue May 19 13:57:35 2009 (4A12F30F) 9595f000 95961b00 aswFsBlk aswFsBlk.SYS Tue Sep 07 10:47:05 2010 (4C865069) 95928000 9595f000 aswMonFlt aswMonFlt.sys Tue Sep 07 10:47:28 2010 (4C865080) 8d89a000 8d89e100 aswRdr aswRdr.SYS Tue Sep 07 10:47:44 2010 (4C865090) 8d4bd000 8d4e3c80 aswSP aswSP.SYS Tue Sep 07 10:52:01 2010 (4C865191) 8d836000 8d83fc00 aswTdi aswTdi.SYS Tue Sep 07 10:52:23 2010 (4C8651A7) 88764000 8876d000 atapi atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13) 8876d000 88790000 ataport ataport.SYS Mon Jul 13 19:11:18 2009 (4A5BBF16) 8e20f000 8e215000 bbcap bbcap.sys Fri Nov 02 03:29:17 2007 (472AD1CD) 88bea000 88bf1000 Beep Beep.SYS Mon Jul 13 19:45:00 2009 (4A5BC6FC) 8d4af000 8d4bd000 blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8) 88495000 8849d000 BOOTVID BOOTVID.dll Mon Jul 13 21:04:34 2009 (4A5BD9A2) 95985000 9599e000 bowser bowser.sys Mon Jul 13 19:14:21 2009 (4A5BBFCD) 960b0000 960ce000 cdd cdd.dll Mon Jul 13 21:04:18 2009 (4A5BD992) 887de000 887fd000 cdrom cdrom.sys Mon Jul 13 19:11:24 2009 (4A5BBF1C) 884df000 8858a000 CI CI.dll Mon Jul 13 21:09:28 2009 (4A5BDAC8) 88b8c000 88bb1000 CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18) 8849d000 884df000 CLFS CLFS.SYS Mon Jul 13 19:11:10 2009 (4A5BBF0E) 88993000 889f0000 cng cng.sys Mon Jul 13 19:32:55 2009 (4A5BC427) 8d412000 8d41f000 CompositeBus CompositeBus.sys Mon Jul 13 19:45:26 2009 (4A5BC716) 958d0000 958dd000 crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E) 8d433000 8d497000 csc csc.sys Mon Jul 13 19:15:08 2009 (4A5BBFFC) 8d497000 8d4af000 dfsc dfsc.sys Mon Jul 13 19:14:16 2009 (4A5BBFC8) 8d997000 8d9a3000 discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214) 88b7b000 88b8c000 disk disk.sys Mon Jul 13 19:11:28 2009 (4A5BBF20) 958ad000 958c6000 drmk drmk.sys Mon Jul 13 20:36:05 2009 (4A5BD2F5) 958e8000 958f1000 dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13) 958dd000 958e8000 dump_dumpata dump_dumpata.sys Mon Jul 13 19:11:16 2009 (4A5BBF14) 958f1000 95902000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F) 958c6000 958d0000 Dxapi Dxapi.sys Mon Jul 13 19:25:25 2009 (4A5BC265) 8e714000 8e7cb000 dxgkrnl dxgkrnl.sys Thu Oct 01 20:48:33 2009 (4AC54DE1) 8d505000 8d53e000 dxgmms1 dxgmms1.sys Mon Jul 13 19:25:25 2009 (4A5BC265) 887cd000 887de000 fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F) 88799000 887cd000 fltmgr fltmgr.sys Mon Jul 13 19:11:13 2009 (4A5BBF11) 88800000 88809000 Fs_Rec Fs_Rec.sys Mon Jul 13 19:11:14 2009 (4A5BBF12) 88b49000 88b7b000 fvevol fvevol.sys Mon Jul 13 19:13:01 2009 (4A5BBF7D) 88d84000 88db5000 fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43) 82e25000 82e5c000 hal halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07) 8e7cb000 8e7ea000 HDAudBus HDAudBus.sys Mon Jul 13 19:50:55 2009 (4A5BC85F) 940fa000 9417f000 HTTP HTTP.sys Mon Jul 13 19:12:53 2009 (4A5BBF75) 88b41000 88b49000 hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05) 8d5ae000 8d5c6000 i8042prt i8042prt.sys Mon Jul 13 19:11:23 2009 (4A5BBF1B) 8e217000 8e714000 igdkmd32 igdkmd32.sys Wed May 06 14:13:40 2009 (4A01D354) 88739000 88740000 intelide intelide.sys Mon Jul 13 19:11:19 2009 (4A5BBF17) 8d400000 8d412000 intelppm intelppm.sys Mon Jul 13 19:11:03 2009 (4A5BBF07) 8d5c6000 8d5d3000 kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13) 80bc2000 80bca000 kdcom kdcom.dll Mon Jul 13 21:08:58 2009 (4A5BDAAA) 94063000 94097000 ks ks.sys Mon Jul 13 19:45:13 2009 (4A5BC709) 88980000 88993000 ksecdd ksecdd.sys Mon Jul 13 19:11:56 2009 (4A5BBF3C) 88b0c000 88b31000 ksecpkg ksecpkg.sys Thu Dec 10 23:04:22 2009 (4B21C4C6) 95962000 95972000 lltdio lltdio.sys Mon Jul 13 19:53:18 2009 (4A5BC8EE) 9590d000 95928000 luafv luafv.sys Mon Jul 13 19:15:44 2009 (4A5BC020) 8840c000 88484000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:06:41 2009 (4A5BDA21) 95902000 9590d000 monitor monitor.sys Mon Jul 13 19:25:58 2009 (4A5BC286) 8d5d3000 8d5e0000 mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13) 8874e000 88764000 mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F) 9599e000 959b0000 mpsdrv mpsdrv.sys Mon Jul 13 19:52:52 2009 (4A5BC8D4) 959b0000 959d3000 mrxsmb mrxsmb.sys Sat Feb 27 02:32:02 2010 (4B88CA72) 95600000 9563b000 mrxsmb10 mrxsmb10.sys Sat Feb 27 02:32:21 2010 (4B88CA85) 959d3000 959ee000 mrxsmb20 mrxsmb20.sys Sat Feb 27 02:32:11 2010 (4B88CA7B) 88819000 88824000 Msfs Msfs.SYS Mon Jul 13 19:11:26 2009 (4A5BBF1E) 88690000 88698000 msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D) 88955000 88980000 msrpc msrpc.sys Mon Jul 13 19:11:59 2009 (4A5BBF3F) 8d98d000 8d997000 mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD) 88b31000 88b41000 mup mup.sys Mon Jul 13 19:14:14 2009 (4A5BBFC6) 88a17000 88ace000 ndis ndis.sys Mon Jul 13 19:12:24 2009 (4A5BBF58) 8d9bb000 8d9c6000 ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930) 8d9c6000 8d9e8000 ndiswan ndiswan.sys Mon Jul 13 19:54:34 2009 (4A5BC93A) 940e9000 940fa000 NDProxy NDProxy.SYS Mon Jul 13 19:54:27 2009 (4A5BC933) 8d8f7000 8d905000 netbios netbios.sys Mon Jul 13 19:53:54 2009 (4A5BC912) 8d89f000 8d8d1000 netbt netbt.sys Mon Jul 13 19:12:18 2009 (4A5BBF52) 88ace000 88b0c000 NETIO NETIO.SYS Mon Jul 13 19:12:35 2009 (4A5BBF63) 959f5000 959fbf00 npf npf.sys Fri Jun 25 12:47:37 2010 (4C24DDA9) 88621000 8862f000 Npfs Npfs.SYS Mon Jul 13 19:11:31 2009 (4A5BBF23) 8d983000 8d98d000 nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48) 82a15000 82e25000 nt ntkrpamp.exe Fri Jun 18 23:55:24 2010 (4C1C3FAC) 88826000 88955000 Ntfs Ntfs.sys Mon Jul 13 19:12:05 2009 (4A5BBF45) 88be3000 88bea000 Null Null.SYS Mon Jul 13 19:11:12 2009 (4A5BBF10) 8d8d8000 8d8f7000 pacer pacer.sys Mon Jul 13 19:53:58 2009 (4A5BC916) 8d5e0000 8d5f8000 parport parport.sys Mon Jul 13 19:45:34 2009 (4A5BC71E) 886cd000 886de000 partmgr partmgr.sys Mon Jul 13 19:11:35 2009 (4A5BBF27) 959ee000 959f5000 parvdm parvdm.sys Mon Jul 13 19:45:29 2009 (4A5BC719) 88698000 886c2000 pci pci.sys Mon Jul 13 19:11:16 2009 (4A5BBF14) 88740000 8874e000 PCIIDEX PCIIDEX.SYS Mon Jul 13 19:11:15 2009 (4A5BBF13) 889f0000 889fe000 pcw pcw.sys Mon Jul 13 19:11:10 2009 (4A5BBF0E) ac832000 ac8c9000 peauth peauth.sys Mon Jul 13 20:35:44 2009 (4A5BD2E0) 9587e000 958ad000 portcls portcls.sys Mon Jul 13 19:51:00 2009 (4A5BC864) 88484000 88495000 PSHED PSHED.dll Mon Jul 13 21:09:36 2009 (4A5BDAD0) 8d9a3000 8d9bb000 rasl2tp rasl2tp.sys Mon Jul 13 19:54:33 2009 (4A5BC939) 8d9e8000 8da00000 raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D) 94029000 94040000 raspptp raspptp.sys Mon Jul 13 19:54:47 2009 (4A5BC947) 94040000 94057000 rassstp rassstp.sys Mon Jul 13 19:54:57 2009 (4A5BC951) 8d942000 8d983000 rdbss rdbss.sys Mon Jul 13 19:14:26 2009 (4A5BBFD2) 94057000 94061000 rdpbus rdpbus.sys Mon Jul 13 20:02:40 2009 (4A5BCB20) 88a0d000 88a15000 RDPCDD RDPCDD.sys Mon Jul 13 20:01:40 2009 (4A5BCAE4) 88809000 88811000 rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3) 88811000 88819000 rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5) 88c08000 88c35000 rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A) 95972000 95985000 rspndr rspndr.sys Mon Jul 13 19:53:20 2009 (4A5BC8F0) 8d53e000 8d563000 Rt86win7 Rt86win7.sys Thu Feb 26 04:04:22 2009 (49A65B16) 9563e000 9587d040 RTKVHDA RTKVHDA.sys Fri May 22 14:03:37 2009 (4A16E8F9) ac8c9000 ac8d3000 secdrv secdrv.SYS Wed Sep 13 09:18:32 2006 (45080528) 8e7f5000 8e7ff000 serenum serenum.sys Mon Jul 13 19:45:27 2009 (4A5BC717) 8d905000 8d91f000 serial serial.sys Mon Jul 13 19:45:33 2009 (4A5BC71D) 88c00000 88c08000 spldr spldr.sys Mon May 11 12:13:47 2009 (4A084EBB) 9417f000 941d0000 srv srv.sys Thu Aug 26 23:31:26 2010 (4C77318E) ac96b000 ac9ba000 srv2 srv2.sys Thu Aug 26 23:30:45 2010 (4C773165) ac8d3000 ac8f4000 srvnet srvnet.sys Thu Aug 26 23:30:39 2010 (4C77315F) 94061000 94062380 swenum swenum.sys Mon Jul 13 19:45:08 2009 (4A5BC704) 88c3b000 88d84000 tcpip tcpip.sys Sun Jun 13 23:36:59 2010 (4C15A3DB) ac8f4000 ac901000 tcpipreg tcpipreg.sys Mon Jul 13 19:54:14 2009 (4A5BC926) 8d82b000 8d836000 TDI TDI.SYS Mon Jul 13 19:12:12 2009 (4A5BBF4C) 8d814000 8d82b000 tdx tdx.sys Mon Jul 13 19:12:10 2009 (4A5BBF4A) 8d932000 8d942000 termdd termdd.sys Mon Jul 13 20:01:35 2009 (4A5BCADF) 96080000 96089000 TSDDD TSDDD.dll unavailable (00000000) 8d4e4000 8d505000 tunnel tunnel.sys Mon Jul 13 19:54:03 2009 (4A5BC91B) 94097000 940a5000 umbus umbus.sys Mon Jul 13 19:51:38 2009 (4A5BC88A) 8e200000 8e20f000 usbehci usbehci.sys Mon Jul 13 19:51:14 2009 (4A5BC872) 940a5000 940e9000 usbhub usbhub.sys Mon Jul 13 19:52:06 2009 (4A5BC8A6) 8d563000 8d5ae000 USBPORT USBPORT.SYS Mon Jul 13 19:51:13 2009 (4A5BC871) 8e7ea000 8e7f5000 usbuhci usbuhci.sys Mon Jul 13 19:51:10 2009 (4A5BC86E) 886c2000 886cd000 vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B) 88bf1000 88bfd000 vga vga.sys Mon Jul 13 19:25:50 2009 (4A5BC27E) 88600000 88621000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D) 88db5000 88dbd380 vmstorfl vmstorfl.sys Mon Jul 13 19:28:44 2009 (4A5BC32C) 886de000 886ee000 volmgr volmgr.sys Mon Jul 13 19:11:25 2009 (4A5BBF1D) 886ee000 88739000 volmgrx volmgrx.sys Mon Jul 13 19:11:41 2009 (4A5BBF2D) 88dbe000 88dfd000 volsnap volsnap.sys Mon Jul 13 19:11:34 2009 (4A5BBF26) 8d91f000 8d932000 wanarp wanarp.sys Mon Jul 13 19:55:02 2009 (4A5BC956) 88a00000 88a0d000 watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A) 8858a000 885fb000 Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28) 88631000 8863f000 WDFLDR WDFLDR.SYS Mon Jul 13 19:11:25 2009 (4A5BBF1D) 8d8d1000 8d8d8000 wfplwf wfplwf.sys Mon Jul 13 19:53:51 2009 (4A5BC90F) 95e20000 9606b000 win32k win32k.sys Tue Aug 31 22:34:29 2010 (4C7DBBB5) 88687000 88690000 WMILIB WMILIB.SYS Mon Jul 13 19:11:22 2009 (4A5BBF1A) Unloaded modules: ac901000 ac96b000 spsys.sys Timestamp: unavailable (00000000) Checksum: 00000000 88bb1000 88bbe000 crashdmp.sys Timestamp: unavailable (00000000) Checksum: 00000000 88bbe000 88bc9000 dump_ataport Timestamp: unavailable (00000000) Checksum: 00000000 88bc9000 88bd2000 dump_atapi.s Timestamp: unavailable (00000000) Checksum: 00000000 88bd2000 88be3000 dump_dumpfve Timestamp: unavailable (00000000) Checksum: 00000000
The reports that you have submitted reveal clues to the cause of your problem. They do not give a definitive answer. The more reports that we receive the more clues are made available improving our chances of finding a solution to your problem. You may have to experience several more BSODs until the final answer is discovered.Code:bbcap.sys Fri Nov 02 03:29:17 2007 Rt86win7.sys Thu Feb 26 04:04:22 2009 igdkmd32.sys Wed May 06 14:13:40 2009 spldr.sys Mon May 11 12:13:47 2009 amdxata.sys Tue May 19 13:57:35 2009 RTKVHDA.sys Fri May 22 14:03:37 2009
If overclocking restore normal settings
SFC /scannow
System Files - SFC Command
Scan with your Anti Virus
Update outdated listed drivers. If I have inadvertently listed any Microsoft Drivers, they can be ignored. If the list is extensive I have included the driver verifier test so that you may determine which drivers are in need of immediate attention.
Asacpi.sys is a driver from the Austek Computer Corp. Your driver is very old and is known to cause BSOD's in current Windows versions; it must be updated
http://support.asus.com/download/download.aspx?SLanguage=en-us
How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- The most common drivers are listed on this page: http://www.carrona.org/dvrref.html
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html
and here
http://www.edbott.com/weblog/the-vista-master-driver-list/
To remove any left over driver remnants, especially from graphics cards, use driver sweeper
www.guru3d.com/category/driversweeper/
You can also locate information about your driver using this information
https://www.sevenforums.com/tutorials/96442-device-manager-finding-unknown-devices.html
Your reports indicate a driver problem. I have listed all the outdated driver, which should be updated
Follow other instructions
If you contiune to get BSOD after you make the required changes and the new report did not change, I will give you a driver verifier test.
as well as a memory test.
Quote