BSOD win 7 (6.1.7600.2.0.0.256.1)


  1. Posts : 18
    win 7
       #1

    BSOD win 7 (6.1.7600.2.0.0.256.1)


    Can anybody please help me with constant blue screen issues when playing Game ARMA 2

    OS info
    win 7 32bit
    CPU-Z Validator 3.1
      My Computer


  2. Posts : 5,705
    Win7 x64 + x86
       #2

    There are a minimum of 55 hotfixes available for Win7 (some systems have many more). Your system only has 52. Please visit Windows Update and get the remaining updates for your system.

    I cannot open the MSINFO32 file, please do this:
    MSINFO32:
    Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
    Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.

    If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type "msinfo32 /nfo C:\Users\Public\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to the C:\Users\Public\Desktop directory to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back.
    You may also want to export it to a text file in case we can't read the next try.

    The error seems to point to your video card driver (but it could also be, for example, a problem with the video card itself). I'd suggest the following:
    - download the latest video driver from Drivers - Download NVIDIA Drivers
    - uninstall the current video driver from your system
    - install the freshly downloaded driver
    - monitor for further BSOD's

    One of the errors points to your Avast protection program. I would suggest uninstalling that and using this free tool to remove any remnants: http://www.avast.com/eng/avast-uninstall-utility.html
    Then download a fresh copy, install it, update it, and then run a Full Scan on your system.

    You have either Daemon Tools or Alcohol 120% installed. It has issues with some Win7 installations. Please uninstall it, then run this free tool to remove the sptd.sys driver: DuplexSecure - FAQ - Remove 32 bit sptd.sys

    BSOD BUGCHECK SUMMARY
    Code:
    
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Debug session time: Tue Nov 16 18:58:07.283 2010 (UTC - 5:00)
    System Uptime: 0 days 13:33:48.922
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    *** WARNING: Unable to verify timestamp for dxgkrnl.sys
    *** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+17a695 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x8E
    PROCESS_NAME:  arma2.exe
    Bugcheck code 1000008E
    Arguments c0000005 963a4695 a0ec27ec 00000000
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Debug session time: Sun Nov 14 00:34:12.618 2010 (UTC - 5:00)
    System Uptime: 0 days 4:41:31.383
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    *** WARNING: Unable to verify timestamp for dxgkrnl.sys
    *** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+17a160 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x8E
    PROCESS_NAME:  arma2oa.exe
    Bugcheck code 1000008E
    Arguments c0000005 939a6160 a461f594 00000000
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Debug session time: Sat Nov 13 19:51:46.050 2010 (UTC - 5:00)
    System Uptime: 0 days 0:50:36.317
    BugCheck D1, {c, 2, 0, 8cbf3c5b}
    *** WARNING: Unable to verify timestamp for aswTdi.SYS
    *** ERROR: Module load completed but symbols could not be loaded for aswTdi.SYS
    *** WARNING: Unable to verify timestamp for aswRdr.SYS
    *** ERROR: Module load completed but symbols could not be loaded for aswRdr.SYS
    Probably caused by : aswTdi.SYS ( aswTdi+3c5b )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  Skype.exe
    Bugcheck code 000000D1
    Arguments 0000000c 00000002 00000000 8cbf3c5b
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Debug session time: Sat Nov 13 15:22:30.888 2010 (UTC - 5:00)
    System Uptime: 1 days 0:58:41.527
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    *** WARNING: Unable to verify timestamp for dxgkrnl.sys
    *** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+17a695 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    BUGCHECK_STR:  0x7E
    Bugcheck code 1000007E
    Arguments c0000005 91d84695 8e6ea6e8 8e6ea2c0
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
      
      
      My Computer


  3. Posts : 18
    win 7
    Thread Starter
       #3

    Here is the MSINFO32 and new Windows_NT6_BSOD_jcgriff2

    i did uninstall Avast ,bit sptd.sys and NVIDIA Drivers

    then i install the freshly Nvidia drivers and NOD ESET Smart Security did a full scan,

    It is still happening but not that much like it did before.
      My Computer


  4. Posts : 18
    win 7
    Thread Starter
       #4

    update on BSOD
      My Computer


  5. Posts : 5,705
    Win7 x64 + x86
       #5

    Still can't open the .nfo files - I'd suggest exporting it as a text file and uploading that.

    Have you updated Windows? There's still at least 3 missing updates.

    I still suspect your video card - but wonder if it's an issue with how the game addresses the card.
    Lot's of these issues described in this Google search: arma 2 video card issues - Google Search

    Does the system bluescreen on anything else - or is it only the game?
    Do you have all the patches?

    Let's start with these free hardware diagnostics:
    I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:
    H/W Diagnostics:
    Please start by running these bootable hardware diagnostics:
    Memory Diagnostics (read the details at the link)
    HD Diagnostic (read the details at the link)

    Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)
    Then, if the above tests pass, I'd try these free stress tests:
    FurMark download site: FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
    FurMark Setup:
    - If you have more than one GPU, select Multi-GPU during setup
    - In the Run mode box, select "Stability Test" and "Log GPU Temperature"
    Click "Go" to start the test
    - Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
    - Click "Quit" to exit
    Prime95 download site: Free Software - GIMPS
    Prime95 Setup:
    - extract the contents of the zip file to a location of your choice
    - double click on the executable file
    - select "Just stress testing"
    - select the "Blend" test. If you've already run MemTest overnight please run the "Small FFTs" test instead. (run all 3 if you find a problem and note how long it takes to error out with each)
    - "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
    The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
    Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
    This won't necessarily crash the system - but check the output in the test window for errors.
    The Test selection box and the stress.txt file describes what components that the program stresses.
    More details on the use of this test: Torture test your CPU with Prime95
    Two other video stress tests (may be more stressful than FurMark):
    Video Memory stress Test - ะœะ˜ะ NVIDIA / ะฃั‚ะธะปะธั‚ั‹ / VMT
    Artifact Locator - ะœะ˜ะ NVIDIA / ะฃั‚ะธะปะธั‚ั‹ / Artifact Locator
    Sorry, but I don't read the language that this website is made in.
    BSOD BUGCHECK SUMMARY
    Code:
    
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Debug session time: Sun Nov 21 21:24:10.779 2010 (UTC - 5:00)
    System Uptime: 0 days 14:49:29.542
    PROCESS_NAME:  System
    BUGCHECK_STR:  0x24
    DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
    Bugcheck code 00000024
    Arguments 001904fb 807ffa28 807ff600 82a47548
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Debug session time: Sat Nov 20 08:51:03.152 2010 (UTC - 5:00)
    System Uptime: 0 days 0:45:38.916
    Probably caused by : memory_corruption ( nt!MiGetNextNode+b )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x8E
    PROCESS_NAME:  arma2.exe
    Bugcheck code 1000008E
    Arguments c0000005 82af0883 807b4c38 00000000
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Debug session time: Tue Nov 16 18:58:07.283 2010 (UTC - 5:00)
    System Uptime: 0 days 13:33:48.922
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    *** WARNING: Unable to verify timestamp for dxgkrnl.sys
    *** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+17a695 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x8E
    PROCESS_NAME:  arma2.exe
    Bugcheck code 1000008E
    Arguments c0000005 963a4695 a0ec27ec 00000000
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
      
      
      My Computer


  6. Posts : 205
    Windows 8 Professional
       #6

    try this to open the .nfo extension.

    Right click .nfo file and choose "open with.."

    Choose Notepad from the list of programs you can use to open the .nfo.
      My Computer


  7. Posts : 5,705
    Win7 x64 + x86
       #7

    Thanks Lunarpancake! I never even thought of that - and it works like a charm!!!
    But the text export is easier on the eyes, and it's easier to spot any patterns that may be occurring.
      My Computer


 

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