BSOD - May be cause by usbport.sys

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  1. Posts : 34
    window 7 Home Premium 64bit.
       #1

    BSOD - May be cause by usbport.sys


    win 7 Home premium 64bit,
    original window,
    New laptop < 1 month,
    never reinstall.

    my computer have crashed a few time starting from the 1st day i get it. When i use whocrashed to check, it state that is usbport.sys make it. The thing normally happen when the computer is idel, but something when using as well.
    Help me ><. Thanks.
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    It blames the USB driver, run the System file checker SFC /SCANNOW Command - System File Checker


    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    BugCheck FE, {5, fffffa80089d01a0, 80863b34, fffffa8009149c50}
    
    Unable to load image \SystemRoot\system32\DRIVERS\usbehci.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for usbehci.sys
    *** ERROR: Module load completed but symbols could not be loaded for usbehci.sys
    Probably caused by : usbehci.sys ( usbehci+5fdf )
      My Computer


  3. Posts : 34
    window 7 Home Premium 64bit.
    Thread Starter
       #3

    Thanks for the reply. I have done what u asked me to do, and it state that
    "Windows Resource Protection did not find any integrity violations."

    so, what should i do next?
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #4

    honorpointer2 said:
    Thanks for the reply. I have done what u asked me to do, and it state that
    "Windows Resource Protection did not find any integrity violations."

    so, what should i do next?
    Remove any unnecessary USB devices or plug it in another port
      My Computer


  5. Posts : 34
    window 7 Home Premium 64bit.
    Thread Starter
       #5

    but, i only using one usb device, which is only a mouse (Razer Imperator), the problem still occur ><, is it motherboard problem? or system problem?
      My Computer


  6. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #6

    honorpointer2 said:
    but, i only using one usb device, which is only a mouse (Razer Imperator), the problem still occur ><, is it motherboard problem? or system problem?
    Razer Mouse drivers are known to cause BSODs, update its drivers Razer Support
      My Computer


  7. Posts : 34
    window 7 Home Premium 64bit.
    Thread Starter
       #7

    i juz checked, my razer driver is the newest one, any other solution...?
      My Computer


  8. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #8

    honorpointer2 said:
    i juz checked, my razer driver is the newest one, any other solution...?
    Try to use another mouse to see if the BSODs occur again
      My Computer


  9. Posts : 34
    window 7 Home Premium 64bit.
    Thread Starter
       #9

    ok, will let u know if it occur, coz the BSOD only occur 1 time in 2-3 days. So need to wait it to occur ><.
      My Computer


  10. Posts : 34
    window 7 Home Premium 64bit.
    Thread Starter
       #10

    yowanvista said:
    honorpointer2 said:
    i juz checked, my razer driver is the newest one, any other solution...?
    Try to use another mouse to see if the BSODs occur again

    i change my Razer mouse to another usb port (which is a port combine with eSATA one), it is fine for around 2 day, but, juz now, it restart again, but no BSOD and no dump file created. Why? help...
      My Computer


 
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