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Windows 7: BSOD - May be cause by usbport.sys

16 Nov 2010   #1
honorpointer2

window 7 Home Premium 64bit.
 
 
BSOD - May be cause by usbport.sys

win 7 Home premium 64bit,
original window,
New laptop < 1 month,
never reinstall.

my computer have crashed a few time starting from the 1st day i get it. When i use whocrashed to check, it state that is usbport.sys make it. The thing normally happen when the computer is idel, but something when using as well.
Help me ><. Thanks.


My System SpecsSystem Spec
.
17 Nov 2010   #2
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

It blames the USB driver, run the System file checker SFC /SCANNOW Command - System File Checker


Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


BugCheck FE, {5, fffffa80089d01a0, 80863b34, fffffa8009149c50}

Unable to load image \SystemRoot\system32\DRIVERS\usbehci.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for usbehci.sys
*** ERROR: Module load completed but symbols could not be loaded for usbehci.sys
Probably caused by : usbehci.sys ( usbehci+5fdf )
My System SpecsSystem Spec
17 Nov 2010   #3
honorpointer2

window 7 Home Premium 64bit.
 
 

Thanks for the reply. I have done what u asked me to do, and it state that
"Windows Resource Protection did not find any integrity violations."

so, what should i do next?
My System SpecsSystem Spec
.

17 Nov 2010   #4
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by honorpointer2 View Post
Thanks for the reply. I have done what u asked me to do, and it state that
"Windows Resource Protection did not find any integrity violations."

so, what should i do next?
Remove any unnecessary USB devices or plug it in another port
My System SpecsSystem Spec
17 Nov 2010   #5
honorpointer2

window 7 Home Premium 64bit.
 
 

but, i only using one usb device, which is only a mouse (Razer Imperator), the problem still occur ><, is it motherboard problem? or system problem?
My System SpecsSystem Spec
17 Nov 2010   #6
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by honorpointer2 View Post
but, i only using one usb device, which is only a mouse (Razer Imperator), the problem still occur ><, is it motherboard problem? or system problem?
Razer Mouse drivers are known to cause BSODs, update its drivers Razer Support
My System SpecsSystem Spec
17 Nov 2010   #7
honorpointer2

window 7 Home Premium 64bit.
 
 

i juz checked, my razer driver is the newest one, any other solution...?
My System SpecsSystem Spec
17 Nov 2010   #8
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by honorpointer2 View Post
i juz checked, my razer driver is the newest one, any other solution...?
Try to use another mouse to see if the BSODs occur again
My System SpecsSystem Spec
17 Nov 2010   #9
honorpointer2

window 7 Home Premium 64bit.
 
 

ok, will let u know if it occur, coz the BSOD only occur 1 time in 2-3 days. So need to wait it to occur ><.
My System SpecsSystem Spec
19 Nov 2010   #10
honorpointer2

window 7 Home Premium 64bit.
 
 

Quote   Quote: Originally Posted by yowanvista View Post
Quote   Quote: Originally Posted by honorpointer2 View Post
i juz checked, my razer driver is the newest one, any other solution...?
Try to use another mouse to see if the BSODs occur again

i change my Razer mouse to another usb port (which is a port combine with eSATA one), it is fine for around 2 day, but, juz now, it restart again, but no BSOD and no dump file created. Why? help...
My System SpecsSystem Spec
Reply

 BSOD - May be cause by usbport.sys




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