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Windows 7: is there a way to solve explorer.exe crash with out a repair disk?

18 Nov 2010   #11
smaher

windows 7 professional 32 bits
 
 

the only solution the repair is giving me is the system restore and It's not solving the problem but I'll try it again now

I can't find the cbs.log file I looked in c:\windows\Logs\CBS and the folder is empty

I did a search to find it but it looks like it wasn't created!!

I did the scan again and searched for the file while scanning and after scanning and I couldn't find it

How about debugging explorer.exe using visual studio OR reinstalling explorer.exe?

I forgot to mention that the fault module in the problem details have changed:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7600.16450
Application Timestamp: 4aeba271
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.7600.16385
Fault Module Timestamp: 4a5bda6f
Exception Code: c0000005
Exception Offset: 00023e3d
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 2ee7
Additional Information 2: 2ee7d4fc803241a82252d5d1811895ae
Additional Information 3: 4b67
Additional Information 4: 4b6727a6af5cf8381867ecfc860a7db8




My System SpecsSystem Spec
.
18 Nov 2010   #12
smaher

windows 7 professional 32 bits
 
 

I can access the safe mode now & I don't see the launch with repair option

I'm in safe mode but it is also a black screen where I can run applications via the task manger

the problem details changed :
Problem Event Name: BEX
Application Name: explorer.exe
Application Version: 6.1.7600.16450
Application Timestamp: 4aeba271
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.7600.16385
Fault Module Timestamp: 4a5bda6f
Exception Code: c0000005
Exception Offset: 00028b8b
Exception Date: 00000000
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 5db2
Additional Information 2: 5db2fc6ceafcf5195e517592b4975f31
Additional Information 3: 35c1
Additional Information 4: 35c1ce25f6457899fd1c9d9c313a2436

I did the scan again and the results are the same & it didn't reboot
and I can't find the cbs.log,too.

I restarted the computer & nothing new in normal or save modes
except for the problem details when it is in normal mode it is appcrash
and in safe mode it is BEX
My System SpecsSystem Spec
19 Nov 2010   #13
smaher

windows 7 professional 32 bits
 
 

finally the cbs.log file showed up after I tried the scan several times!

Attachment 115570

I hope It'll help

My System SpecsSystem Spec
.

Reply

 is there a way to solve explorer.exe crash with out a repair disk?




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