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Windows 7: Black screen then Cannot connect to windows service

17 Nov 2010   #1
ssclemson

Windows 7 Home Premium 64
 
 
Black screen then Cannot connect to windows service

Hey Forum,

I have a Toshiba Satellite that is about 6 months old that I had recently installed AVG on. The laptop started doing the black screen after the "windows starting" screen and would stall there for 2-3 minutes. It would then load my homescreen but the system is very slow to respond and I would also get an error message reading "Failed to connect to windows service". I tried to restore from an earlier point thinking that AVG messed up but it is still doing it. I also tried the video card fix and it is still doing it. I booted in safe mode and scanned with malwarebytes...still doing it. I also tried the download from Previx.
Thank you all for your time on this and for your help.


My System SpecsSystem Spec
.
17 Nov 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ssclemson View Post
Hey Forum,

I have a Toshiba Satellite that is about 6 months old that I had recently installed AVG on. The laptop started doing the black screen after the "windows starting" screen and would stall there for 2-3 minutes. It would then load my homescreen but the system is very slow to respond and I would also get an error message reading "Failed to connect to windows service". I tried to restore from an earlier point thinking that AVG messed up but it is still doing it. I also tried the video card fix and it is still doing it. I booted in safe mode and scanned with malwarebytes...still doing it. I also tried the download from Previx.
Thank you all for your time on this and for your help.

Um, un-install AVG and replace with Microsoft SEcurity Essentials, and the win 7 firewall.

http;//download.avg.com/avgremoverx64.exe

http://www.microsoft.com/security_essentials/
My System SpecsSystem Spec
17 Nov 2010   #3
tezlewis

Windows 7 Ultimate 64-Bit
 
 

Try a start up repair! Should fix this issue.
My System SpecsSystem Spec
.

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 Black screen then Cannot connect to windows service




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