Windows 7 randomly crashes with BSOD

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  1. Posts : 6
    Windows 7 Ultimate x64
       #1

    Windows 7 randomly crashes with BSOD


    I've recently reformatted my HDD due to an increasing number of BSODs. However, even after doing a clean installation, I'm still facing the problem of random BSOD occurring without me being able to point out any programs that could be at fault. Please help me solve my problem

    Windows 7 Ultimate x64
    Original OS
    Retail
    1yo Hardware
    Re-installed OS just two days back

    Nicholas
      My Computer


  2. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #2

    Welcome to SF, nicholascsk.

    Checking log. Meanwhile, update your lan and wireless network drivers:

    Driver c:\windows\system32\drivers\rt64win7.sys (7.2.1125.2008, 183.00 KB (187,392 bytes), 11/6/2009 4:35 AM)

    Driver c:\windows\system32\drivers\netr7364.sys (4.0.0.15, 690.50 KB (707,072 bytes), 11/6/2009 4:35 AM)
      My Computer


  3. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #3

    sptd.sys

    Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: http://www.duplexsecure.com/en/downloads


    Also found:

    BugCheck 1000007E, {ffffffffc0000005, fffff88004269380, fffff8800289cbb8, fffff8800289c420}

    Probably caused by : memory_corruption

    Followup: memory_corruption
    Please run the following:

    Memtest 86+

    https://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html






      My Computer


  4. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Lemur said:
    sptd.sys

    Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: http://www.duplexsecure.com/en/downloads


    Also found:

    BugCheck 1000007E, {ffffffffc0000005, fffff88004269380, fffff8800289cbb8, fffff8800289c420}

    Probably caused by : memory_corruption

    Followup: memory_corruption
    Please run the following:

    Memtest 86+

    https://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html





    Hi Lemur,

    Very glad to receive help so soon and thank you for welcoming me to SF. :)

    Just wanted to check, if I uninstalled the STPD.sys, does this mean that I'll not be able to use any CD virtualization program in the future?

    And, would it be right to say that the problem bugging my PC currently is due to the Daemon Tools I have installed on my computer? Never had a problem with this tool in the past, and am quite shocked to see this. If it is indeed the case, I would then delete this program which are also installed on my laptop (not facing any problem yet).

    Would be running the Memtest later on at night as it seems like it might take a few hours. :)

    ~Nicholas~
      My Computer


  5. Posts : 11,840
    64-bit Windows 8.1 Pro
       #5

    Hi Nicholas.. It is recommended to uninstall Daemon Tools because it uses SPTD.sys, which is notorious for causing BSOD crashes ... Once we have a stable system, you can either try reinstalling Daemon Tools, or try using MagicDisc, which does not use that driver... Use this uninstaller to remove SPTD.sys.. SPTD.sys Uninstaller

    You will need to run Memtest for at least 5 passes, and will want to let it run overnight as it will take some time to complete.. Let us know if you need help...
      My Computer


  6. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #6

    Thanks Tews!

    Nicholas, let us know how this works for you!
      My Computer


  7. Posts : 11,840
    64-bit Windows 8.1 Pro
       #7

    You were sleeping at the time...
      My Computer


  8. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #8

    Tews said:
    You were sleeping at the time...
    Whaddya mean? I'm sleeping right now.
      My Computer


  9. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #9

    To both Lemur and Tews,

    I have uninstalled STPD.sys as adviced and also allowed the Memtest to run overnight.

    After 8 passes, there is still no error indicated. So does this mean that my PC is more or less safe from BSODs? :)

    Thanks a lot for your advice

    ~Nicholas~
      My Computer


  10. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #10

    nicholascsk said:
    To both Lemur and Tews,

    I have uninstalled STPD.sys as adviced and also allowed the Memtest to run overnight.

    After 8 passes, there is still no error indicated. So does this mean that my PC is more or less safe from BSODs? :)

    Thanks a lot for your advice

    ~Nicholas~
    Time will tell. But no news is good news. Then again, let us know in a day or two if this worked. Take care!
      My Computer


 
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